Mike and the staff at Topcut are very easy to talk to and extremely helpful. Whenever I'm in town, I usually stop in to pick my kid brother up an action figure or a comic book. Mike and Jared are very helpful in putting together quick gifts for the holidays and they even have Dungeons and Dragons stuff! If you're looking to get into some live DnD action, they host games and events here.
I've been going to the loves park location since 05 i loved it there and have a good experience the staff are some of the coolest people you'll meet and great helpers. When I found out they opened a third store here in rockford you know I was geeked.
A fun, friendly environment for people of similar interests to hang out. Great products as well.
This is where I play D&D twice a week. Good little shop with a great staff. Better stocked with comics than games and oriented to the card players.
Ok experiences in the past. Do you open at 10am like it says on the door, noon like it says on the sign or 12:15 when you actually showed up?
Generally I've had really positive experiences at their Loves Park location and at first had really good experiences at this one until just recently. My friend and I were in the store trying to pick up some specific cards. They weren't in the display case but a worker told us they may be in the bulk cards in the room where games are held. My friend and I sat in there for quite some time and even sorted the cards as we went through the bulk to find what we were looking for. Once we found our cards, my friend went to settle at the register with the cards he'd found in the unsorted bulk. To our surprise, the worker proceeded to price check all the cards my friend had dug through countless unsorted bulk boxes to find. My friend was so disgusted he told them they might as well put them in the display case. He ended up buying a few of the cards that were reasonable but I myself ended up putting my cards back into the unsorted because I no longer felt like giving them my business since what they did to my friend was so shady. I don't hate this store or it's workers by any stretch of the imagination, but I will no longer give them my business unless it is a dire emergency and I need sleeves for drafting or an event is sold out at every other local trading card shop. Very disappointing as I live in walking distance of this location and was very excited to see it opening up near me.
I went there to order 1 comic book. I went back every week to check the status of my order. Every single time they said they couldn't find the order, but it should be there the following week. Every week they forgot what the order even was. On my last visit I was told they didn't even have an order placed. Lol horrible.