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Added by Jopie, at 08 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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14 Reviews
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13 December 2017
I recently had my son at Thomas Hospital in there new maternity wing. The nurses and staff were amazing!!! My son & myself were well taken care of!!! They were hands on and helpful and took the time to make sure you as a new Mom were there priority. Pamela, Lucy, Audry just to name a few outstanding! Thank you all for making this new Mom feel more comfortable taking on her new roll!!!
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18 November 2017
I cannot stress how unbelievably unprofessional and straight up GHETTO the grill attendant in the cafeteria was. I guess I happen to visit when the breakfast was ending and lunch started. I was looking around and had not even spoken a word and the guy said "NOT TILL ELEVEN"! I should mention that the little window area already had prepared chicken and burgers. Honestly, the whole experience was a bit unnecessary! I spoke with the " CHEF" that proceeded to go and prepare my chicken sandwich with a bit if attitude and laughter with the GHETTO line cook that originally gave me an issue. At the end of the day they should quit the job that is makinging then so rude!! I will absolutely be taking this complaint higher than the "CHEF"! Thomas Hospital Employees take note! You work in a hospital and people are already stressed! DON'T ADD TO THAT STRESS BY BEING RUDE!!
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10 November 2017
My name is Wayland K. Woodson. I was discharged from room 2306 yesterday 11/9/2017. My stay in hospital was awesome!!! All personal from room cleaners to doctors and especially the nurses(Katie, Emily, Richard, Kathleen Parks, and others were so nice and attentive. I met some really nice people!!! Thanks so much Thomas Hospital of Fairhope..
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09 November 2017
New Malbis ED just opened with no waiting-room back-log for 87yo who fell, bumped head and cut hand. CT of head and x-ray of leg negative.Kept waiting four hours.Total time five hours. Finally came in to sew hand and started suturing before Lidocaine could take effect with patient obviously in pain. Sent family member out to get his gloves. Staff apathy for new opening malignant. Mobile Infirmary still does not understand customer service and losing patients and physicians to other hospitals. My family will not return to these poorly managed facilities. My father-in-law could not walk from the car to the house due to poor care. He has written off this beautiful facility with an empty parking lot.
Better and more efficient care available anywhere else.
with head bump and cut hand.response / report this review -
29 September 2017
The nurse did not know to change the needle to an appropriate size. She had to push the needle with so much force that the skin popped when it finally broke through. She then degraded my daughter about her age and how she handled the shot. After dealing with not being able to do anything about the nurse that has caused my daughter fear of hospitals and nurses. I was billed for thousands of dollars that I did not owe. I had to refile repeatedly. They kept making the same mistakes on the insurance claims. I did get it corrected but for months I worried if this hospital was going to get away with it.
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21 September 2017
The entire staff needs to do a better job of handling patients that are hard of hearing. You are asking patients that can not hear to make life and death decisions without taking the time to make sure they hear and understand what they are being told. The solution seems pretty simple. Have the patient repeat what you tell them. It's not hard. It just takes a little extra time.
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12 September 2017
This is a review regarding the hospital gift shop. I'm from Adamsville, AL & have family there at Thomas Hosp. I called the gift shop and a most pleasant voice answered. Her name is Betty. She went to some extra trouble for me, was very gracious, and is definitely an asset to the place. She even took the time to text me a photo of the gift w/o being asked and it's perfect! Jack H
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29 August 2017
I brought my daughter to the ER and was in the waiting for over 6 hours. The staff wouldn't tell us any information and the staff in the ER waiting room the meanest I have ever been around. I wouldn't come here if you are dieing!!!!
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25 June 2017
Excellent care & bedside! My 5 year old daughter possibly needed stitches while here visiting family. When we arrived & signed in, there was no wait getting vitals etc. on the check in. Once those were complete we were taken straight to an exam room. Thankfully, we got away without being stitched and only needed glue! My 4 year old was in tow as well. They were more than kind & time permitting, acknowledged & answered the kids many questions and statements. Overall time spent there was maybe an hour and a half!!!!! I don't recall any emergency room trips ever being this fast anywhere else. (Waiting Room to Exam Room)Thank you for guys for getting us glued back together and out the door!!!!!
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14 April 2017
There the best in Mobile Alabama very respectful treat me my son good and made us welcome and do as you ask💗
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30 March 2017
The ER "female doctors" and nursing staff are rude, distasteful and incompetent to say the least. I'm epileptic and she as a doctor hasn't a clue about neuroscience. She accused me of faking an episode instead of calling my Nuerologogist at another facility and she loaded me up with a medicine that has negative interactions with my daily seizure meds. The nurse pinched my nipples instead of following proper protocol in the situation. I felt violated and sexually abused. I will not stop until that doctor and those ppl are reprimand to the fullest extent. Stay away. Unless necessary
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11 March 2017
Second surgery I have had at this hospital. most friendly staff in any hospital I have ever been to, all the way from registration to the recovery nurses. Wish more hospitals would learn from the staff at Thomas.
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13 February 2017
Bed side manners of so many people at this hospital is horrible! From ER nurses and front desk girls to cafeteria personnel to doctors upstairs. Only nice people are the volunteers. If you can't be nice and want to help people you probably should NOT work in the medical field and especially be at a hospital where people are already having a bad day from being sick and in pain.
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15 December 2016
I was released 12/11/16 after triple by-pass and felt I needed to let everyone who had a hand in my stay know that I appreciate the top notch professional caring that I received. Special thanks to these doctors: Dr. Steinbaugh, Dr. Bunch, Dr. Boyer and Dr. Dearing. Extra special thanks to these nurses and assistants: Lindsay R, Ashley M, Megan, Gary B, Mandy, Marion, Becky, Katie, Cathy and Amber. From check in to check out, I have no complaints. I'm certainly not looking forward to another hospital stay, but if I need to and I have a say, it will be Thomas Hospital.
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