Last year my girlfriend brought a 2015 Dodge Charger from Terrance at thee car lot. Everything was good until she tried too trade the car in at crown Dodge. Found out the car had been wrecked twice. This information was never given too us at all. Neither was the Carfax report. I would not recommend doing business with this company at all.
Everything started out okay I guess. Was told I would get a phone call to let me know exactly what is going on with the approval. This was Monday afternoon, today is Thursday and still no call. Just wanted to know exactly what was going on.
Purchased a vehicle and it looked great! 24 hours later it cut off everytime i stopped. I returned the vehicle they kept it over 3 day to repair and didnt want to answer any of my questions. Staff is very rude and inconsiderate!
I purchased a vehicle from this car lot (Terrence was the salesman I dealt with) and it has been great the staff is friendly straight up and stick to their word I would definitely buy from them again
This place is the worst in regards to customer service and honesty. It is important to tell the truth at all times when speaking with the customer. I dealt with Ernest at this location. I see why the other location closed***Terrible service***
My credit wasn't all that great, I thought.. I walked in and sat down with TERRANCE to go over what i was looking for. My truck was wrecked and I had to have something quick. Terrance was so great through the whole process, with me never financing a car before I was new to this and nervously awaiting my approval or rejection. Hah! I drove out of there with not 1 but 2 vehicles for me and my family!!!!! Just a little issue with one vehicle after I got them but i called Terrance and Mike and Chad. They quickly took care of me. Big thanks to Terrance for ALL YOUR HELP! You are truly awesome at what you do sir!!
Everyone at Thee Car Lot are very nice. I was very pleased with my experience with them. I didn't even think I was going to be able to get approved for a car loan because of my credit. But Terrence Underwood went out his way and made sure I got approved. He is a terrific sales man and goes above and beyond for his customers. Him and Crystal were amazing!!!! I told Terrence what I was looking for and he called me when I got off work and told me to come get it. I was not expecting that. So if your looking for a great car at a reasonable price. Thee Car Lot is the place to go. And ask for Terrence Underwood and I promise you won't be disappointed!!!! And he will do everything in his power to get you approved and will get you a payment that you can afford!!!! Thank you Terrence and Crystal for everything yall done for me!!!!
Terrence was the best salesman I have meet in a long time he really work with me and my credit and what was best for me. If you looking for a good salesman that's going to work with you to find a great car or truck find Mr. Terrence @ Thee Car lot in Fayetteville NC he's the man
I went to The Car Lot honestly never excepting to drive away in a new car my credit is definitely not best and assumed I would be disappointed when I left. Terrence Underwood turned my whole day around when he walked me outside and said I was approved for a 16 Nissan Altima. I really wanted to cry at that moment but I held myself together. Terrence made sure he did everything in is power to get my approved and riding. thank you to The Car Lot and definitely Terrance Underwood for naking me one happy woman
Check engine light on only had truck 2 months. Its a shame but never will buy or refer anyone to this place
It was awesome here. Our dealer Alonzo got me riding the same day, within an hour matter of fact. He is amazing!!!! Come down to Thee Car Lot and he will get you approved. If you're looking for a new car this is the place to come, you will leave happy. And ask for Alonzo because he works wonders!!!!
Lots of vehicles here. Manager will work out a deal. Can finance you as well
Just bought a 2009 Nissan Cube from Thee Car Lot - this is my second purchase from them and have to say this was the easiest and most pleasurable experience I have ever had buying a vehicle. Mike and Kanada go above and beyond to insure that their customer is 110% happy and comfortable from the time they walk on the lot until they drive off with their new purchase. Thank you both.
If you're looking a great use car go to The Car Lot 2. The service is outstanding love the employees get you approve within minutes. Thank you Mike for outstanding service.