Prefectly fine hotel, no real complaints. My last night there, they had some glitch with their emergency alarm that woke us all up in the middle of the night (multiple times), but they got on top of it quickly, and let us know it was okay to ignore it while they fixed it. I've stayed their twice before with no issue, so I can't really hold this against them (s*** happens). They handled it as well as they could.
Only if the staff change bed/pillow sheets before a new customer checks in. Eyelashes on pillow cover is a big no no for anybody. Food is also ridiculously overpriced by at least 65%.
The room was amazing the bed an pillows were so comfortable. The only issue it seemed like it took forever for the room to warm up. But i always love the shower an the large room
Very pleasant experience. Everything, I️ mean everything was exactly as it should be. Pleasant staff. Great clean room with not one issue. Will stay again!
Among other great amenities, they have workout clothes rentals! How cool is that? I didn't think to bring athletic shoes, but they are about to deliver them to my room for a REALLY nominal fee!
I enjoyed my stay at the Westin Southfield. The room was clean and the bed comfortable. It isn't too far away from downtown Detroit and is situated right beside a highway that'll get toy there in 20 minutes or so. The parking garage is conveniently located as well. Recommended!
Easy check-in and self-parking. Clean and lovely room. Location was great for getting on and off the highway. Great views from high floors.
Good for conference but parking was an issue. Had I known there was a separate conference area I would have parked on the other side of the entrance. There are three handicap spots for this place. Usually I'd complain about too many handicap spots for places but this is obviously not enough. Valet is available. Conference rooms spacious, clean and above normal but bathrooms are a hike, seems like a bus station but slightly cleaner, meaning it could be improved for maintenance. All staffing was good and helpful. Didn't see the guest rooms or restaurant so can't comment with knowledge there. Easy to find once on the proper road but easy to get twisted before that. I used GPS and I'm glad I did.
I attended a professional conference with provided breakfast. The facilities were clean, well laid out, and comfortable. The breakfast was amazing! Plentiful and varied with both sweet and savory. All in all, things could not have been set up better. I look forward to my next event at this location.
Really nice comfortable rooms. Excellent food. Service could be a little better. Would highly recommend this place to anyone staying in Detroit.
The hotel lobby was nice. The rooms were very nice! Definitely higher end. There was a convention going on at the same time, so the hallways were a little crowded, but overall nice.
Cool hotel! Very spacious. Was there for a convention and had a great time. The staff is very friendly and understanding. Helped us remove a very rowdy individual from a room.
I only come here for Penguicon, but my experiences here have always been positive. The rooms are nice, the hotel likes us (as in the staff and manager will be beyond friendly and often actively participate.) I can't think of any complaints about the hotel. I guess only a warning: The parking structure is large and connects to several buildings. It can be tricky from inside to find way to the bridge to the hotel, or to even park near there if one didn't specifically enter via the hotel ramp.
I came for a convention and had a great time. I did get sick in the elevator for an hour, but the manager took care of us. The staff was very friendly, however the restaurant service was extremely slow for breakfast. The bar service was much better. Our room was very nice and overall we enjoyed our stay