I wish they would let me choose no stars, if you go to any tire warehouse you will be sorry. They are all incompatant mechanics they try to screw everyone over. There is a reason why NYS Won't let them do inspections anymore, they are all scam artists. They charge you for things they don't do. Notice they don't respond to negative feedback.
CHEAPEST PRICE and BEST SERVICE
Immediate service, polite, fast, and professional! Above and beyond. I will drive the hour from my house to come here again!
Chris Sullivan
USMC
Do not go here unless you have a second mechanic to look at you car first before them!
They will tell you that you need way more done than you actually do so they can charge you unbelievable prices for barely adequate work. I don't see this place lasting alot longer under the manager Rick. He is very rude, I work for a company who brings their vehicles here and when I was there to pick up a company truck I overheard 2 mechanics saying fix the axle of a car even tho it didn't need it because it had been a slow week for them and they needed the money .. Wow. What a scam. I've switched to Monroe Muffler on rt. 9 and they have been a blessing!
No better place for tiresno matter the kind!
Just had a lawn tractor tire plugged. 10 minutes. Replaced my truck tire last week. 17" tire $154. valve, mounted, complete. Best price out of all tire places in area!
My experience was positive. My rear axle seal started to leak again after they had repaired it 15 months ago. Not under warranty at that point, but it should have lasted . Joe, their rep, took care of it and had it fixed completely at no charge to me. Zero. So, with all the negative comments I thought I'd take the time to report something positive.
As a business owner, I know too well that the angry people are quick to the computer and the happy ones sit on it.
Plus, I've gotten tires here many times and their prices are as good as any.
I have bought tires from the tire warehouse for over 15 yrs. and have always been very happy with the service and competitive pricing. But in the past 3 years something is wrong here. My last 2 sets of tires for my wife's car and my truck after getting home we notice one of our lug cover s is missing . This happened about 6 months apart. didn't think much of it at the time just a mistake and we did get them back . They even had to order mine from the dealer because they were unable to find it. My son bought set of 4 tires recently for his car and 2 months later after getting his car inspected he was informed by our mechanic that whoever put the tires on the car must have been drunk. The tires were installed backward with the wrong side facing out. HOW DOES THIS HAPPEN IN A TIRE DEALERSHIP ? My son went back and they did take care of the problem but of course he was treated like he was the problem. Where was the supervision or management in this issue ???
Second trip for a simple alignment. Sadly my vehicle drove better with bald snow tires before they got their hands on it. After I got the vehicle back the first time, it drove worse than a 20 year old f-350 farm truck. I mean, tons of play in the wheel and the vehicle felt downright dangerous to drive. Oh and that was with BRAND NEW TIRES INSTALLED RIGHT BEFORE!!!! My second appointment was for 8am(first vehicle on the rack). I was on time and yet a full hour later, my car still sits exactly were I parked it. I asked the desk when it would be in as I made it clear when scheduling, that I would only make a first thing in the morning appointment because I had an appointment for work at 10am. They told me it would be done and yet they've spent an hour of my day already. So, if you have hours to waste, this is the place for you & your vehicle. If you are someone like me and someone tells you they will have it done but clearly can't keep to what they say I would HIGHLY RECOMMEND bringing your vehicle someplace professional. Like I said, 2 trips for them to fix their half-ass alignment job. Corporate will be the next place I'll call being that they can't hold to their word. Just in the time I've written this review another 20 minutes have passed and I am going to have to get my keys back or I will miss my work appointment. I WOULD NEVER SUGGEST COMING HERE EVER!!! IT'S SURELY NOT WORTH THE $20 SAVINGS!!!
Part 2: As I go to get my keys without services being performed, the desk proceeds to tells me that my car is about to go in for the work. They then proceeded to tell me that they didn't even have an alignment technician on the clock nor available yet for when my appointment was set. SO THEY SET AN APPOINTMENT KNOWING I HAD A TIME FRAME, WHICH I CLEARLY EXPRESSED AND YET THEY MAKE APPOINTMENTS THAT CAN'T BE PERFORMED.. STAY AWAY FROM THIS PLACE! THEY NEED TO PUT THE PIPE DOWN AND START WORKING. THIS TIREWARHOUSE IS THE MOST UNPROFESSIONAL TIRE STORE IN THE CAPITAL DISTRICT AND SURROUNDING AREA!!!!! Calling Corporate as soon as they open! Lets just hope they are too baked to actually get my alignment right this time!!! Absolutely disgusted with my experience here!!!! I will SURELY NEVER spend another dime here!!
FINAL UPDATE: They have officially ruines the way my vehicle used to drive. Completely wastes money paying them for a alignment and still having to bring my vehicle to anothwr place to fix Tire Warehouse's failure. I wouldn't trust them with a shopping cart
Very upset at the fact that when my son brought his car in for inspection today, the mechanic broke the stud to the hub while removing a tire, admitted to breaking it then told my son he had to buy a new one. How can a company break something and charge the customer to replace what they broke. Very disapointed.
We may not be the most clean cut people in the industry, We will how ever do our very best to accomplish our goals and keep your car in top-notch condition. We will always be the lowest price in town on tires and we will always reward your patience with regards of how busy we really are. Your satisfaction is everything we strive for and we will make every effort with you to make you and your family safe.
Do not go here unless you have a second mechanic to look at you car first before them!
They will tell you that you need way more done than you actually do so they can charge you unbelievable prices for barely adequate work. I don't see this place lasting alot longer under the manager Rick. He is very rude, I work for a company who brings their vehicles here and when I was there to pick up a company truck I overheard 2 mechanics saying fix the axle of a car even tho it didn't need it because it had been a slow week for them and they needed the money .. Wow. What a scam. I've switched to Monroe Muffler on rt. 9 and they gave been a blessing!
Frankly, I do not review businesses often but was so pleased with my experience a few weeks ago at The Tire Warehouse I felt they deserved a review on my behalf. First, let me explain that I had one brake light go out and then the other in the period of 6 months, so I can give a comparison of my two experiences. The first time it went out, I went to a major auto care chain (not the Warehouse). They took longer than they told me it would, didn't inform me when my car was ready so it was sitting out there for awhile before I even noticed it, and it cost me 50 bucks, which I felt was expensive even when considering labor since the part is only 8-10 dollars.
When my other brake light went out 6 months later, I did not want to go back to the chain (obviously), so I decided to try Tire Warehouse. I was extremely and pleasantly surprised at how good the service was, especially compared to my experiences with other auto repair places in the past, not just the one I mentioned. The Warehouse originally quoted me around the same price as the auto chain on the brake light, which at that point I had accepted might be the going rate for getting your brake light fixed. However, when they finished the repair they only charged me the cost of the part, which was 9 bucks, or less than 1/5 the cost of the first place's repair. I was extremely happy that even though they knew I had accepted that I might have to pay 40 odd bucks for the repair, they didn't try and cheat me when it turned out to be a simple job and charged me a really reasonable price. On top of that, the employees were very friendly and made me feel welcome, which I can't say has always been the case in other shops I've visited5 out of 5 Stars!