Went for the 6pm seating of the Thanksgiving buffet. Service was delightful, including both the table staff and those at the carving stations. All of the food items were fresh, refilled quickly and cooked to perfection. The turkey was moist and flavorful, the prime rib was heavenly smooth. The desert selection was varied and flavorful. The shrimps were huge! Will definitely consider going back again next year, well worth the 70 minute drive!
Beautiful outdoor wedding. The wedding itself was simply beautiful. The staff was superb. Every question was answered with a smile and they were very accommodating. Their food wasn't great however. Appetizers were fine but the main dish is the main reason for a lower rating. A few of us that ordered the fish found it to be dry and tasteless. Those that had prime rib said it was over cooked. Later on we went the bar downstairs. Everything there was about average.
We usually stay at the Thayer when we visit West Point for a show or a getaway weekend. We enjoy the history and luxury. The rooms are comfortable and well-appointed. If you stay between April and November, spend an evening at Zulu Time, the rooftop bar. It has a laid-back feel, beautiful views, an excellent bar-food menu, and friendly bartenders.
A wannabe 3-4 star hotel that can only provide 2 star service. Hotel room's closet was build in such a way that if you use regular clothes hangers you cannot close the closet door. Maid left her cleaning cart in the hallway near outside our room all night. Hotel management does realize that a 4 star experience requires them to walk the floors and check on the staff everyday. When checking in the staff did not offer bell service and our room on the third floor had no elavator access. The restaurant staff while pleasant have apparently had no formal training. Only a 2 star experience.
Not a family friendly environment. I gather it's owned by previous graduates and the reunion crew of 67 was there. You don't get your monies worth. Not worth the hype between scratchy towels, key cards not working, chipped tiles in the bathroom and full blown partying on the second floor Zulu lounge until 2 am which you can hear from the fifth floor. It's a "prestige" thing to stay there and many of the "older people" we're not pleased to see children, even if well behaved. The staff is wonderful however, very short staffed. For adequate service, you really need more people. The food was average at best. We food the local eateries to be great. The best thing about the hotel was the view but you can enjoy the view from West Point itself!
Beautiful outdoor wedding. The wedding itself was simply beautiful. The staff was superb. Every question was answered with a smile and they were very accommodating. There food wasn't great however. Appetizers were fine but the main dish is the main reason for a lower review. A few of us that ordered the fish found it to be dry and tasteless. Those that had prime rib said it was over cooked. Later on we went the bar downstairs. Everything there was about average.
The restaurant at the Thayer hotel has a nice formal setting, and most of the food is good but I think slightly highly priced. The menu is fairly limited, but they do have an assortment of all different types of basic American Cuisine. We arrived before the dining room was open, and so we had a drink at the bar. The setting is lovely with large overstuffed leather sofas, but the drinks come at a very high price. We much prefer to both eat and drink at the Zulu Lounge on the roof of the Thayer Hotel.
I had a wonderful stay in a suite at the Thayer last week. Very attentive staff, who accommodated a late check-in, among other needs. Great food on premises, gorgeous views, and a very helpful concierge who made solid recommendations on things to do in the area. Already planning another getaway soon!
The Thayer Hotel was a fablous experience. The halls were decorated with plaques comerating notable West Point graduates, and the entire hotel captured the atmosphere of West Point, with comfortable amenities. The room was fablous, I encountered no issues when it or the service provided to it. My dining experience was also excellent, there was a sea food budget with a large and delicious selection of food which I enjoyed. Overall the Thayer was an excellent place to stay.
It's the type of reataurant/bar my grandmother might have loved. I was hoping for more of a modern menu, not just the usual fried steak/scoop of tuna or cottage cheese entree-salad type of thing. They had a decent bottled craft beer selection.
Good, knowledgeable staff with clean facilities. It's got great views in pretty much every direction.
Went for mother's day brunch. Food was excellent, staff was friendly. It looked overbooked but we were seated quickly considering all of the people there.
Enjoyed our stay! Professional staff, clean room, and enjoyed the rooftop bar "Zulu time." I accidentally left my phone charger in the room, staff retrieved it and returned it to me promptly. Thank you!