Name: The Stove Shoppe
Address: 25 Indian Rock Rd #19, Windham, NH 03087, USA, US
Telephone: +1 603-537-0555

The Stove Shoppe is a general contractor, located at 25 Indian Rock Rd #19, Windham, NH 03087, USA. They can be contacted via phone at +1 603-537-0555, visit their website stoveshoppe.com for more detailed information.

Location :

25 Indian Rock Rd #19, Windham, NH 03087, USA

Contacts :

Added by Jopie, at 09 February 2016

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Tianne Clements

15 November 2017

Just purchased home in windham, called for info as I have 3 gas fireplaces that I would be replacing the inserts. The guy was so rude. Guess they don't care they just lost about 5 grand. Customer service non existent at this store.
Dave O

18 October 2017

I wouldn't recommend them. I bought a very expensive pellet grill from them that hasn't worked correctly since day one. When I call for service, they tell me I have to disassemble the very large and heavy grill and lug it back to them. Talk about inconveniencing the customer.
Matthew Doggett

11 October 2017

We had a great experience at The Stove Shoppe. We went in as informed consumers and knew exactly what we wanted. We bought a Harman XXV pellet stove to replace our old Osburn 45MF. Casey helped us make the purchase and his followup after was excellent. He asked for photos of the existing setup and he knew exactly what to supply for the installation of the new stove.

Mario and Tim were the installers and I could not have been more happy with their professionalism, attention to detail, and overall neatness. They explained the entire process, executed, and then gave me a tutorial of the stove after installation.

I would not hesitate to do business with them again.
Steve Berube

16 September 2017

I purchased a pellet stove from The Stove Shoppe during their yearly sale. Purchasing was a very nice experience with no stress. Steve, the saleman, gave me a good tour of my options and explained the features well.

Sales is the easy part, where I wanted to see how they did was service and installation.

I'm really happy to say Mario and Tim did a fantastic job installing my Harman 52i. They cleaned out the firebox/place first, installed the liner, explained the process to me and what they were doing, they kept the area clean and cleaned up perfectly when they left. Mario gave me a tour of the unit and some recommendations and also explained other services they had for yearly cleanings as well as that he recommended a chimney cap for the other part of the chimney (which was good since I knew I needed that but glad he took the time to note that).

Overall I was very pleased with my purchase and the installation crew. I felt they were all being very honest and never once felt I was being oversold things I didn't need. Would highly recommend this company because of their service and staff.

A++
Ryan Tannian

29 August 2017

Had a Jotul woodstove installed about 4 years ago, very pleased with the product. Unfortunately they had to subcontract the install to TJ Edwards & Sons which is now out of business (Go read those reviews). Because of that I had scheduled an annual cleaning service directly with The Stove Shoppe. The technician showed up approximately 2 hours early which normally would be fine. No phone call to warn me of the early arrival. I asked him how long it would take as I had an appointment to get to and had planned on being home AFTER my appointment for the visit form the Stove Shoppe. The technician was extremely rude and had an attitude with me when I requested an estimated completion time. He acted as if I had somehow messed up his day because he showed up 2 hours early and I was subsequently pressed for time. He began to huff and puff and complain that I was the one rushing him. I told him if he was going to act in such a manner that he was welcome to finish his task and leave.

2 years in a row trying to schedule annual maintenance and they're not willing schedule sooner and apparently it was my fault I never got the postcard in the mail. Sales department seems to be fine, no problems with them, but the Service department has some customer service skills to gain.
Charles Daher

23 February 2017

Great place. Started with help on a fence and then i purchased my gas grill. They delivered as promised. No complaints from me!
Jason Connolly

25 January 2017

I've been working with Al and Patty for the past 3 years and their services are second to none. They are honest and stand by their products. Whether you're in need of a stove to keep you warm or a fence for a private back yard, you can't go wrong with this team of professionals.
Tamera Rousseau-Vesta

12 November 2016

I called about services on a wood stove aND was treated very rudely! Was told to just email the service manager and then they didn't reply to my request.
Tom Bator

08 November 2016

Very unhelpful on scheduling an install. No awareness of needs of customer for timing or accommodating special situations. Apparent lack of concern.
Bob Coutu

16 February 2016

These ratings here speak for themselves !!! Arrogant rude staff!!!! Sold me a thermostat for $55 and told me "AFTER" the sale that it could not be returned "even" if it turns out to be defective or the wrong kind! Also arrogant clerk laughed when I simply asked if they offer a military discount. He challenged my service so I showed my VA card, THEN he said only to active duty. NEVER AGAIN. BOYCOTTED!!! Even if this item is good, they will NEVER see another dime from me!!! Should have went to Home Depot in the first place!!! Lesson learned!!! Any positive comments on this companies ratings are most definitely frivolous and given by themselves!!!