About
Location :
Added by Jopie, at 22 December 2016
Opening Hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 7:00 PM
Gallery
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10 Reviews
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11 December 2017
Great store with a friendly staff, love the selection and there’s plenty of mirrors and places to sit and try stuff on!
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19 November 2017
Horrible service, I purchased the 1461 Black in the store on February 28, I’ve been wearing it for less than 20 times, and the leathers on the surface started to peeling even after applying with the wonder balsam!!! I went back to the store with my receipt and they told me there is nothing they can do about it! ???? I had an old pair I know it’s not normal, and they told me there is nothing they can do about it???? So now my $125.15 are wasted!!!!!!! So disappointed!!!!!!
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18 July 2017
I agree with 4 people that said that the staff is sucks. Well, the shoes they sell in this store is sucks as well. Becareful guys, make sure you check it because I had mine made in Thailand.
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25 June 2017
This is the ONLY Marten store I will go to in the city. The customer service is AWSOME and the selection is top notch.
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06 June 2017
Very friendly staff. Quick service and apt answers.
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22 April 2017
I agree with 4 people that said that the staff is sucks. Well the shoes they sell in this store is sucks as well. Becareful guys, make sure you check it because I had mine made in Thailand. Super Sucks!.
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15 March 2017
Everyone is extremely welcoming and helpful. Plus the vibe of the store is always on point
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24 January 2017
4 stars because I have had two really great experience, and one really awful one. I bought shoes for my boyfriend for Christmas, and got the "For Lifes" and was told he would have no issue exchanging if he wanted a different color/style. It was a great experience, and they helped me get the right size (since the shoes run large). So of course, he wanted a different color and style, and we bring them back and a different employee says that the price difference leaves him with $34 which he must spend because they do not have store credit, and he did not have the original receipt (just a gift receipt) which the first employee told me was fine, and could just credit my account if he had the card I paid with. So this second visit employee starts to push other things he can buy with the $34 remaining, instead he left without making the exchange. We went back again a week later and were helped by a third employee, and no questions asked he was brought out the pair he wanted, handed over the gift receipt, and my account was credited $99 of price difference. It was a great experience, meanwhile I have no idea what was wrong with the second employee, but she made it very difficult, and I am glad he didn't give in and pick out things he wasn't interested in having. Also I have no idea why she was only giving him $34 back, when he was really owed $99. Overall I have had a good experience herebut had to drop a star for that 2nd experience which he had.
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23 January 2017
Where else does one purchase the best boots made for walking in NYC? Staff was very helpful and polite. I love my purple boots and they have walked many miles in this city and are still in excellent condition to walk more.
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29 December 2016
I like the decorations and atmosphere of the store, and of course like the shoes too. However, the attitude of staff is sucks!! I can feel Racial discrimination from his eye expression and speaking tone. Yes, I am Taiwanese, I looks like Asian and English is not so fluent as American, so I need to take this kind of treatment? Especially by STAFF.
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