Name: Telegraph Chrysler Dodge Jeep Ram
Address: 12000 Telegraph Rd, Taylor, MI 48180, USA, US
Telephone: +1 734-947-2300

Telegraph Chrysler Dodge Jeep Ram is a car dealer, located at 12000 Telegraph Rd, Taylor, MI 48180, USA. They can be contacted via phone at +1 734-947-2300, visit their website www.telegraphchryslerdodgejeepram.com for more detailed information.

Location :

12000 Telegraph Rd, Taylor, MI 48180, USA

Contacts :

Added by Jopie, at 14 February 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 3:00 PM
Sunday Closed

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Marina Bollini

27 October 2017

Best car buying experience yet!! Carmen made it so simple. She was very thorough, showed me everything on nub Ram. Showed me around the showroom, Service etc. Tim and Carlo were a pleasure to deal with as well. Very welcoming overall. It wasn’t the typical “Oh you’re a woman so we’re going to down talk you” situation. It was very enjoyable and they all made it super easy! Thank you so much Carmen and team!!
Gabe Mcclain

26 October 2017

The staff was the absolute best that I have experienced in 20 years of car buying. I would highly recommend this location for anyone. They truly go above and beyond to ensure customer satisfaction.
Erika Danias

21 October 2017

Mark has been working with myself and members of my family for a couple years now. He knows his stuff! He is also very patient and has been working to try to find me the best deal on my turn in lease since July. He understands that life happens and doesn't toy around or put any pressure on the buyer. Great experience! Loving my new Compass! Will definitely stay with this dealership for a while and will recommend to friends and family!
Craig Koepke

30 September 2017

Mark was amazing and the financial girls went above and beyond for me. They managed to get my rate 50% below any other place I shopped. If you want some one to work for you go see Mark.
Brooke Aimar

28 September 2017

Deandre was a pleasure to work with. Very straight-forward and knowledgeable about all of the features and the vehicle, and showed me how everything worked when we did the test drive to make sure I was comfortable and knew how to use all the cool new features. He got me into a 2017 RAM Big Horn and I could not be happier with the vehicle. Highly recommend the dealership and Deandre, I was in and out in under an hour. Everyone was very personable and this was by far my best car buying experience I have ever had.
Dad Smith

19 September 2017

Great dealership, top-notch salesman. All there were eager to make sure we were happy with the deal. Paperwork went smoothly. Salesman showed/demonstrated all the vehicle's special features. Could not be happier.
Brandon Ross

28 August 2017

I went here just coming out of Bankruptcy 7. Marcus Lloyd did a great job getting me in a very nice reliable 2014 Ford Fusion. I will be coming back to see Marcus again. Always respectful and very professional Want to say thank you also to the Business Manager Ray Mucci worked a great deal for me to get the car.. thanks again guys. Very grateful
Zachary Fish

29 April 2017

Worst parts department I've ever dealt with. Unknowlegable and extremely rude.

Service department doesn't do what you ask for.

Went to service department for an orange dash retainer clip (a small trim piece) and the guy is very condescending and rude. The first words out of his mouth are "Well I don't think ORANGE CLIP will be something that shows up in my system, I'm going to need a little more info than that!"

Second words out of his mouth are "WELL WHAT CAR ARE THEY FOR?"

This was my 3rd time in this service department to look for this part. I understand that you can't know every little part on every single car, but V-Clips are a fairly common piece of hardware. I was understanding after the first guy ordered me the part and I came in and it wasn't correct. The second guy told me that he didn't see anything else that would fit the description. Well, I go in a third time just to see if they have another screw that goes to this same piece, and figure I could ask about it a third time since this was a different associate. Boy, was that a mistake. The aforementioned guy was the guy I dealt with my third time in.

The service department is another story.
I asked to have the coolant flushed, an alignment, and the 50,000 mile inspection.

Woman tells me I don't need the coolant flush because my vehicle has OAT coolant which lasts over 100,000 miles. I say okay, but ask to at least have it topped off because it was low.

On the drive home, I realized the car was still driving a little funny. I get home and check the coolant, and it's at the EXACT SAME LEVEL THAT IT WAS BEFORE I WENT IN!!! So I go to the rear of the vehicle to check the alignment and notice that THE CAMBER IS ALL MESSED UP STILL! For anyone that doesn't know, camber is basically how the tire sits vertically. They will never be perfectly aligned, but when I looked, it was a noticeable misalignment. The bottom of the wheel was kicked out, which is known as a negative alignment.

I'm furious. I will never return to this dealership again.
Mona Nawwas

04 April 2017

I have leased a lot of cars and this dealership is the BEST one I ever been too. I lease a 2017 300S. Casey was my sales rep and he was upfront and honest about everything. They did not try to stuff products into my lease and they gave me the upmost respect and honesty (which you don't get often). If you ever need a car this dealership offers a 10 star experience.

Mona N.
Kristen Smith

30 March 2017

So last week I posted a review where I wouldn't have given them any stars. Not even a week later they responded and helped me through everything that I went through. I now cant say thank you enough. From someone who has worked in customer service for at least 9 years, you truly showed what customer service is. My step dad dealt with Eric, Lawrence, and Joe Tillman yesterday, today I had the pleasure to meet Lawrence and Joe and I cant express how nice and helpful they truly are. All 3 of them went up and beyond to make sure that we were happy. I am happy to say that they got a customer for life. I can't say thank you enough!
Mike Hargraves

06 March 2017

Very pleasant experience.
Pete was my salesman and was outstanding working with me to put me into the vehicle that I wanted with the options that I wanted and even went out of his way after the sale to take care of an option that I requested but was not on the car but found a way to make it happen.
After the sale he has been a concerned person to make sure I continue to enjoy the experience of the new car.
I would highly recommend Pete to anyone looking for a new vehicle as he treats you like a friend not a customer and makes sure that you are complete satisfied even after the sale is done.
Emily Stinson

21 February 2017

I just purchased a used Grand Caravan from Telegraph. If you are looking at used vehicles, talk to Derek! I can't even express my gratitude for how I was taken care of. I called so many dealerships but Derek was the one to try his hardest, find a vehicle that matched my criteria and get it into the dealership specifically for me. I am sure I took a lot of patience because I didn't make up my mind very easily (took me several weeks to decide!), but there was no pressure or incessant phone calls in the meantime. In the end, I got what I wanted at a GREAT price (thanks Alfonso finance guy as well)! They went above and beyond my expectations with several other small details as well. It was like, I was a valuable human being to them. Definitely not the standard these days! THANK YOU for showing me there are still trustworthy, honest sales people in this world!