Price reasonable considering busy weekend with pri convention but they promised us a room with a fridge and microwave and didn't receive it. We paid cash but left a debit card on file and they still charged us an extra 50$ deposit even though we spoke with them before we arrived and they were okay with it. There toiletries suck. No hair conditioner. I have never encountered such cheap people running a hotel. No hot water had to take a cold shower all while it was freezing temperatures outside. Definitely not okay. They should care more about customer satisfaction than they do saving a few dollars. We will not be returning ever again. But if your looking for a cheap hotel and your easy to please then this place might work well for you.
This place was a complete dump. Currently remodeling the lobby however they need to remodel the rooms more. Outdated broken windows in halls stained carpets, outdated linens. Beds very uncomfortable, towels damp, no hot water available, shower was ice cold. I seriously debated on sleeping in the car. Pictures are very deceiving. Location in the slums. Place is a DUMP.
I couldn't even rate this place. It was horrible. Holes in the wall and bedding. Stains on the rug and bathroom floor. We called the night before and the front desk said the rooms were newly remodeled. We left after an hour, no money back and went to a new hotel. It also advertised breakfast and from the way it looked in the lobby nothing was going to happen. Overall worst experience ever.
The hotel is a short drive from downtown (took around 10 minutes). The exterior is freshly painted, and a an active, significant renovation is going on inside. It was an acceptable economy room when all I wanted was to sleep. The bathroom in the room was newly remodeled and clean, though seemingly unfinished--there were no towel racks, for example. I'd stay here again, and I'd guess the significant improvements being made will make for a pleasant experience in the long run. It's "unfinished" now, but for a low-cost place to stay it will do. I'd stay there again.
BEWARE!!! This hotel is ‘under construction ‘ but more like condemned. Very busy weekend in Indy with multiple events and this hotel is bottom of the barrel, last resort. The entire building smells like mold. This hotel shouldn’t even be open, code violations left and right. Biggest concern is all the key entry doors to the parking lot are not locked and left open. DO NOT BOOK A ROOM HERE!! Sleep in your car!!!
We were here for a big convention and every room in the city was taken, so we were stuck sharing a room with a ridiculously dirty carpet and bathroom without a fan. It wasn't the maids' fault at all, I'm sure they aren't provided decent vacuums or the time required to get the sticky spots out of the floor; they cleaned the linens well and gave us plenty of towels. The place is clearly poorly managed. There have been boxes of toilets in the hall for weeks, pallets of materials in parking spaces, and thick dust on the ceiling showing that they recently replaced the curtains but didn't clean the grime accumulated around the old ones. At least they had biscuits and gravy for breakfast.
They're currently under remodeling. It looks cheap, and really not like a place you'd want to stay, but after spending a week herei liked the bed, the A.C. was slow but got nice and cold, and the water was nice and hot. Not much else to do at the hotel, but if it's to sleep, it's great.
First room offered had a heavy ammonia smell. We requested to be moved and our second room was a lot better. Bathroom was new and clean. And then we killed a large spider the next morning. They're in the middle of a major remodel; I would avoid the hotel until it is finished, as the quality of the rooms are uneven. Even when the hotel is finished, I'm not sure I would stay here again, but the cost is ok.
This hotel is currently being renovated. While they are making progress with the rooms, the lobby and hallway areas were disgustingly dirty and worn. The bathrooms were all new and very nice the entryways to the rooms had new tile and very nice and the furniture was all new bedding was clean and new however the carpets in the rooms have not been replaced and are also old and disgusting. I think they're making good progress, but not quite there yet.
The room was dirty housekeeping would only take the trash What in vacuum unless I will be out of the room wouldn't do cleaning of it. In the room I stayed restroom was very clean and modern I believe that it was the best part of the room. I just think they need a little bit more attention and detail I'm cleaning this of the rooms. The phone in the room didn't work so whatever I needed I had to walk to the lobby. Even though they could improve uncleanness the staff was very kind and helpful
Even though they are doing renavations its still a nice hotel
The staff was helpful and nice yet the rooms were clean but shabby, with towel fixtures coming off the wall and the bathroom light switch worked 50% of the time. My credit card was charged incorrectly-overcharged. I asked the desk staff about the overcharged and I was assured it would be corrected in 2 days. This did not occur. Needless to say I will not return.
This place is in serious need of improvements. Everything is deteriorated. Most of the TV channels didn't work and the wi-fi was so slow pages did not load. Worst Super 8 breakfast.
Under reconstruction and general updating Staff was friendly, rooms were clean, morning continental breakfast buffet was OVER THE TOP In comparison to the competitors the 4 & 5 star hotels need to step up and take notice We had a far better experience with this property through out the week we were there than most any other we have stayed Convience, location and value make this a great choice 👍
Stayed here last year and was happy with our stay. This time we're way in the back and there are lots of issues. Vomit stain in the carpet - poorly patched walls - a TV that barely functions - the electrical outlets in the bathroom are so abused that nothing stays plugged in so you have to hold the cord. They are renovating so it's possible we're in a room that hasn't been upgraded yet, and we did bring a pet, so maybe that is why our room isn't as nice, but I feel bad for recommending this place to my family this time. When we arrived, they were in the process of evicting guests from two rooms - never a good sign. Also, my mother is furious that the only news network available is FOX News - none of her liberal media channels show up - and about 20 channels are only static - and its an old CRT type screen Just like 4+ TVs stacked up by their dumpster.