Name: Sunset Cadillac of Sarasota
Address: 2200 Bee Ridge Rd, Sarasota, FL 34239, USA, US
Telephone: +1 941-922-1571

Sunset Cadillac of Sarasota is a car dealer, located at 2200 Bee Ridge Rd, Sarasota, FL 34239, USA. They can be contacted via phone at +1 941-922-1571, visit their website www.sunsetcadillacsarasota.com for more detailed information.

Location :

2200 Bee Ridge Rd, Sarasota, FL 34239, USA

Contacts :

Added by Jopie, at 08 April 2017

Monday 8:30 AM – 6:00 PM
Tuesday 8:30 AM – 6:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 6:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Steve Zeris

30 December 2017

I was referred to Sunset by a friend and I have to say, the whole staff has been wonderful. Doug Hillman was a great Sales Consultant who was not pushy and treated us exactly how we expected. Sunset went beyond expectations with our trade-in and purchase. We are beyond happy and will refer others here without a doubt.
Jeremy Boyd

20 December 2017

Top notch organization, brand and service. Thank you to my stellar sales rep, Alex Rodriguez for setting the bar and offering the pinnacle of service. Much appreciated.
Jeremy Collins

03 November 2017

Heather and Sunset Cadillac of Sarasota went above and beyond my expectations by delivering a zero pressure environment and working with me through all of my questions and issues. I received her cell number immediately and she always replied even when not working to make sure my questions were answered.

It truly was a breath of fresh air for a car buying experience and what everyone should expect from their dealers.

It felt like I bought my car from a friend and there is nothing negative I can say about the experience. I left with exactly what I wanted and for the price I wanted it for and could not be happier.

Thank you Sunset Cadillac, especially Heather, you are the best! Please know I will be back for the next one and can actually look forward to it!
Eric Temples

24 October 2017

Matt and his collision crew did a perfect job on my challenger Then I paid extra for a full car buff and show car style detailing I'm extremely picky and it has a BlackBerry pearl paint job . Thanks to Corey and his expert detailing my car looks better than the day i bought it! Awesome custom quality work thanks again Corey
King Clinton

06 October 2017

After speaking with Steve, the General Manager, whatever issues I may have experienced with Sunset Cadillac have been rectified to my satisfaction. Steve listened to me and was concerned, sincere and responsive. That's all any of us can ask. People are human. Mistakes happen. The question is, how does a business respond when a mistake or problem occurs. Sunset responds the right way. I highly recommend them.
Nick Malasi

01 August 2017

This has been the best car buying experience I have ever encountered. Do yourself a favor and do business with this dealership, I promise you that you will not be disappointed.

I bought a used 2012 Audi A 7 from this wonderful Dealership online without seeing it. Tim and his team made the buying extremely easy and answered any questions or concerns that I had.

I got the car about a week after buying it as I was getting it shipped to South Carolina and the car was impeccable. All cars from this dealership come with 1000 mile warranty or 1 month. Had some issues with the car 45 days later which were diagnosed incorrectly from the Audi authorized dealership. Called Tim and I am glad he did as he covered the issues even though it was not his responsibility to do so. I will never buy another car from another dealership. They went above and beyond to help me and I am forever grateful. If there was a way to give it more stars I would. AAAA+++
Maria Bankuty

27 July 2017

Our Sales Consultant, Mary was outstanding. She was very professional, her knowledge was outstanding, she did everything above and beyond to make my Cadillac shopping experience a smooth and pleasant one.
Everybody in the Cadillac Dealership was wonderful, our finance person was pleasant and ready for our closing, which made a quick transaction. All around a great experience.
Jack Mumaw

05 July 2017

Alex and Becky made our buying experience a pleasure. I'm in the car business and have purchased many cars in my time and this was one of, if not, the best experience of all. The whole process was smooth and quick. Love my new XT5!
Susan Trostad

02 July 2017

Excellent service.extremely professional Jared and Tim are the best!
Dennis Farrell

24 June 2017

If you value your money, you will stay far away from this dealer. They have taken advantage of my 90-year-old mom on several occasions. The latest occurred a few weeks ago when my mom noticed a warning light and drove it to Coast to find out what was wrong. The service manager came out, took a look, and told her that it would cost $120 to diagnose the cause of the light, and then the additional cost to fix whatever the problem was. My mom finally wised up and drove it to a privately owned repair shop. The first thing the young mechanic did was to check the gas cap, and found it not screwed on tightly. Problem fixed, no charge. I could tell you other stories, but this should suffice.
Shay Anderson

26 May 2017

I purchased a new 2016 CTS luxury model a year ago from Sunset Cadillac of Sarasota – and what a terrible experience it turned out to be. I’ve had more problems with this car than any other I’ve owned. Here is a list of problems I’ve had with the car:
Problem #1. As soon as I purchased the car I drove home and then realized there was a scratch on the interior on the passenger side. This scratch wasn’t visible from the driver side so I did not see it. I contacted this dealership and they agreed to fix it. After taking 2 trips to this dealership and driving four total hours, and waiting a long time for the car, they said it was fixed. After I got home I realized when I open the glove box it drops straight down with full force, not like it’s supposed to. So I took another 2 hour round trip to this dealership, and after more waiting – they fixed the problem – said they forgot to reconnect the tension line.
Problem #2. Not long after problem #1 I started hearing a slight whine coming from the engine when I rolled down my driver side window. It was infrequent at first but progressively became a common noise. So here I was driving a $55k car with what sounded like a belt whine you would hear in a ’95 Dodge Neon. I took it to the dealership, another 2 hour round trip, and they said they needed to replace a water pump part. After many hours of waiting they came back and said they were also going to have to replace the entire water pump. More hours of waiting.
Problem #3. A while after problem #2 my check engine light came on – yes another problem within a short amount of time. After another 2 hour round trip to this dealership, and waiting for a few hours, they told me it was a connection problem to the auto on/off mechanism. That problem cost me about 5 hours.
Problem #4. Now the display screen in the car will not turn on randomly when I start the car – it just remains black and no matter what buttons I press it will not turn back on. After I turn the car off and wait for a while I start the car and it will turn back on.
Problem #5. Now there is also a creaking sound in the rear right pillar – it is obnoxious – especially when you purchase a luxury car and expect a quiet ride. Obviously quality control is not important to this company.
Problem #6. Every time I’ve had the oil changed at this dealership they do not put enough air in the tires – so it is below the recommended PSI. So when it gets cold the low tire warning light comes on. When Cadillac sends out monthly diagnostics report for the car it always shows yellow warnings on the tire PSI because it is too low. You would think a service center would be smart enough to handle the required PSI but apparently they are not.
Problem #7. I was promised Android Auto within “a couple months” of my purchase – it was an important feature I wanted. Now a year later I have not received the update and was told “we don’t know if/when it will be available”.
I would greatly caution anyone looking to buy a Cadillac. I purchased a Cadillac because I thought I would be getting a product made in the USA with high quality value – but I was very wrong. Go look at the resell value of newer Cadillac CTS – they do not hold their value – and I believe it’s because of these types of problems. I purchase many cars, one every 12-18 months, but I will never buy Cadillac again – thankfully I’ve paid this car off and will definitely move to a German luxury brand or Tesla.

The "Response from the owner" is false and untrue. I've submitted my negative review directly this Cadillac dealership before - complained numerous times - and they've done absolutely nothing. They never even offered loner while I had to keep driving back and forth and waiting.
Lennie K

11 May 2017

Service Rep Rod Kiimpton excels consistently in his professionalism and interpersonal skills. A real asset to the Sunset Cadillac family; he is adept, proactive, and customer-oriented. A true, knowledgeable professional
Jottie Cottie

15 April 2017

I'm giving 4 stars, because I wish they would've charged one fee to examine my entire car. It was going to cost an additional $150 to diagnose another part of my vehicle.. Besides that, Their customer service was pleasant.