Amazing Mom and pop auto service place! I almost got robbed for $1000 because I was an idiot who went to car masters in Norfolk on e little creek for a state inspection. They tried to say I had a lot of damage to my car and other things but I knew better because I had proof in my car of maintenance. After speaking to a friend they recommended Suffolk automotive and I’ve had the best experience. Theyre kind, understanding and very very genuine! They’re not trying to rob you and provide quality work! Coming from jersey I let few people mess with my car but i will be coming here again!
Have taken both my vehicles here for few years now. Always honest, quick, reliable work.
The girl behind the counter, Melissa, had the BEST customer service!! 😀
They helped us out with our radio that another store had messed up completely. We got an amazing deal and they showed us exactly what went wrong. This is very good store! I highly recommend this store!
Had them re attach a simple rear view mirror, came out next morning and mirror was on floor of truck and windshield was cracked. Called safelight and was told the wrong glue and installation of the mirror caused the windshield to crack.
Great service and affordable rates
They fixed my transmission and it was done right the first time theyre very honest and will not try and rip you off
Wow you guys are the worst, $ 254.41 to change a thermostat that had two bolts and was simple as pie to get to. And didnt even slide the hose all the way back on the thermostats housing so it was leaking when i got it back. Charged $47.86 for the thermostat when I can get it for $7.29 at the part store. Charged me $96.85 to flush my radiator when it was not clogged,,, and it was clearly not flushed. I had my girl and her grandpa bring her vehicle up to this shop because I didnt have time to fix it. Bottem line they totally screwed them. By the way Suffolk auto if your reading this i found the problem it was the water pump (way bigger mess) and it cost me $39.99 for a new water pump and $0.00 to install.
Honest anf fair compare to some places I Havre dealt with in the past.
Definitely recommend! I had my Chevy Suburban towed there with a list of concerns. Suffolk Automotive contacted me very promptly and addressed each concern with their recommendation and quote. They were very easy to work and communicate with. My husband is currently deployed. I relayed all of my dealings with Suffolk Automotive to him via email and he is happy with the service as I have described it to him, including the price. We have found our new place to take all of our vehicles.