Stayed here for 4 weeks during the month of Nov. while going to school. I didnt have a choice as my hotel was paid for by my company but if I did one night would've been one to many. The only good thing was lots of restaurants, grocery, shopping etc. nearby. Wifi is a joke and never worked, housemaids only showed up once a week IF they showed up. You get one towel unless u take it to the office to get a clean one, they don't change the bed sheets unless u physically take them to the office yourself. Roaches were common to see. Tv sux. Outdated carpet with plenty of stains, same with curtains & comforters. Water pressure in shower sucked bad. Stay away, trust me!!
DO NOT WASTE YOUR MONEY ON THIS PLACE! I booked a room through expedia Thanksgiving Day for the 23rd to the 25th.on the 24th I booked a room for the 25th to the 26th. Expedia booked it for the 24th to the 25th again. So I double paid. However Shronda (sweet lady) wrote on the paperwork that I was already in room 133. However today when I came back my room key did not work. I went in to talk to Cassandra (piece of ****) she told me that I was to check out today. I explained the situation to her and she saw with her own eyes that it was double booked. I asked if she would fix it. She said no. It wasn't her problem. I asked if she could call Shronda or the owner and she said no. I asked if I could go get my daughters formula out of the room and she said no. I flipped out at that point. I told her I had already paid for it and booked it and had even confirmed it with the previous night's manager and she said if I wasn't gone in 30 minutes she was going to call the cops. So I called her what she is a stupid f****** b**** at which point she called the cops. I shouldn't have spoken to her like that but she could have called someone to get it straightened out. She refused. She had all the information to help out a single father with a 4 month old daughter at her fingertips and flat out refused for no other reason than she could. These reviews will continue on ever single phone computer or anything else I can get my hands on. I lost $67 on this because of a pos with a god complex. I hope she has a serious misfortune.
I am a smoker ,however the smoking room I got was hideous with the smell of cigarettes. However come to find out the air conditioning filter had not been cleaned in clearly a very long time. Cleaned it and sprayed it down and everything was good.
I'm here for a business matter, but I personally wouldn't stay here out of choice. The front desk staff is very friendly. However, the rooms really need some work. After checking in, I noticed the key card entry lock malfunctioned and I had to be relocated to another room. My second room was less than clean and had a very distinct odor of mildew and urine. The mattresses sag in the middle and your feet are above your head when laying down. All the furniture is outdated and falling apart or the panels are peeling. I found bugs in the kitchenette area and in the bed area. And the remote was broken as well as the old fashioned tv. They do offer free WiFi, but the connection is terrible and unreliable for any kind of use. You most definitely cannot stream on the WiFi. And the general upkeep of the Stay Suites rooms and common areas seems to be lacking. Other people here have mentioned that someone's car was broken into as well. Granted, it's not terrible, but not something I would choose unless I was in a bind.
Always a great place to stay when you need a quick stop. Very close to anything you need. Outdated yes but still a great stay.
Clean room. Clean bathroom. Nice bed. Restaurants close to hotel. Grocery store nearby. Laundry facility inexpensive. Very nice and helpful staff. Great value. Safe. Laundry room needs some attention. It is a little dirty. I would suggest pressure washing walkways. I've noticed some transient people not staying at hotel milling around property. Better access control is needed. Coke machine broken for ten days and counting. A good place to stay while rebuilding in a new town.
Staff was very friendly and professional, the room was clean and smelled clean and was provided with dishes, a stove, microwave, a mini fridge, TV all were clean and working great! And the staff is amazing the morning my fiance and I checked out I didn't realize that I had left my glasses in the room until after I got back home, called them up and they said to come back up and speak to the cleaning lady and she knew as soon as I asked about a pair of glasses and had them on her cart and was more then happy to return them to me and I am ever so grateful for that
The Good - Quiet area. Room smelled great upon entry. Linen and towels were clean.
The Bad - The room was "clean" (excluding the weird smell in the shower and ground in dirt on the doors and walls) but not worth the $70 charged.
The fridge was disturbingly loud, and the room wouldn't get cool enough, even if we had put it on 0°, (it was at 69°). Finally the curtains let in so much light, its like the sun rose in your room.
I like the location, next door to a grocery store and behind a Chili's restaurant. The hotel was quiet compared to other weekly hotels. The rooms & grounds were clean. The only downside I saw was there is no pool.
This is what you call a dive Motel. Undesirables reside here. The room they tried to give us did not even have a shower head. It had a rusty microwave. It had mold around the refrigerator door. The floors were not clean. People above us were fighting and a woman was screaming the office was asked to call the police and they said no the the individual would have to call the police. We did not feel safe in this environment. They upgraded our room. But we were still afraid to sleep.
Disgusting. My room was absolutely filthy. Do not stay here. The only reason I gave 2 stars is because of the front desk employee. Her name was Cassandra and she went out of her way to help me with my complaints. She was professional and courteous. My first night there I literally saw a drug deal being done in the parking lot. Do not bring your family here!
The staff ALWAYS take good care of me. Paco, the maintenance man, is funny and doesn't waste time fixing things.