Spartan Plumbing, Heating and Air Conditioning

Location :

1776 I St NW #900, Washington, DC 20006, USA
Added by Jopie, at 07 November 2022

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• Matthew Kelly

  17 January 2023

  Called multiple times and sent multiple emails. No response or call back. Just a bunch of notes to the receptionist and unanswered emails.
  
  Had 11 projects for them but if this Felix guy doesn’t want to answer the phone or email, then I’ll find another company. Pathetic. Don’t leave me on of those responses saying “call us so we can resolve this issue” like you did everyone else. You could’ve resolved this by answering the phone how many other times??? I’m not wasting my time with you all.

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• Luke Esposito

  05 January 2023

  I was extremely pleased with the initial communication, scheduling, and corporate team that I worked with to set up a service call for my toilet. They contacted me within the hour and got out to my tenants the day of my request. I CAN recommend them for the quick service if you need it.
  
  However, when it came time to diagnose the problem at my property, I was extremely displeased with the pricing for the work. They noted that I needed a fill valve and a toilet handle that needed to be replaced. Working in the property management world, I had an idea of the cost of the material and a general idea of the labor cost associated with this fix.
  
  The fill valves MSRP for around $8-$15 and the handle is roughly the same price as well. This does not include labor and markup.
  
  I was quoted $780 + the $99 dispatch for this fix. I simply could not in good conscious accept that price for the scope of work. I have since contacted another plumber who performed the work for about 20% of this price. I understand a world of inflation and cost increases for both material and labor, but I felt that this was a disingenuous pricing for the work needed.
  
  With this being said, I'd still look at giving Spartan a bid, but understand what you are getting before pulling the trigger.

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• Laurel Miller-Sims

  08 December 2022

  A technician was dispatched within an hour of my call. Jorge was an absolute professional and clearly skilled and knowledgeable. Jorge was also frank, thorough and easy to work with. He explained all our options so we could make sound decisions regarding the needed plumbing evaluation and repair. Spartan will be completing the job this week.

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• E Bey

  23 November 2022

  We have been a customer of Spartan since 1987 and have always been satisfied with their work. Today, was no different! Anil Das was extremely efficient and knew the issue immediately. He was patient and took time to explain what was happening with our water pressure. There is no other company I would recommend to do my air conditioning, plumbing and heating. Great service! Kudos to Anil!

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• Janis Benson-EL

  14 November 2022

  Our Spartan plumber Anil Das was
  wonderful. Another company told us our sump pump was corroded and needed to be replaced. I called Spartan for a second opinion and because they installed our sump pump 5 years ago. Anil was so nice, honest and professional. He showed us the sump pump
  did not need replacement and there was no
  corrosion on it, it was just a bit of dirt. The float and everything was in good condition.
  We are seniors and we appreciate honesty.
  It’s so unfortunate other companies try to
  take advantage of customers. We will stick with Spartan and Anil Das will be our go to
  plumber. Thank you Spartan for a great
  plumber and great honest service.

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