Southworth Ford

Location :

1430 N Baldwin Ave, Marion, IN 46952, USA
Added by Jopie, at 26 June 2016

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• V Smith

  01 December 2017

  I recently purchased a used 2016 Jeep Cherokee Limited from the dealership. It was by far the best experience I have ever had buying a car. Andrew Cochran and the other representatives were polite, straight forward, and prompt. No gimmicks just good business. I will always shop with this dealership and I recommend that you choose them as well.

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• Doneta Lindsey

  12 September 2017

  Wonderful service. I live in Virginia Beach and this is the second time while in Indiana I have used the service dept. The people are very friendly and helpful. I would highly recomend them for you automotive needs.

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• Brad Czarnecki

  22 July 2017

  This service dept is fantastic. These guys go way out of the way to get things done. Greg in service dept is an asset to the company. Fair prices and great service and just good people. I'll always go to this service dept.

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• Big Jangles

  20 July 2017

  Told me I needed a new computer for my car costing me $1000. Took it somewhere else and he just hit the reset button, no charge, now it works fine. You would think a dealership would be aware of the reset button on the cars they sell

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• Brendan Ridgeway

  02 July 2017

  I bought my first car here and had zero issues doing so. Plus, the Quick Lane service is amazing.

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• Ryan Boucher

  18 May 2017

  I bought my F150 in 2012. Had good customer service. Let me test drive it for the weekend. I have it serviced (mostly oil changes) there and have always had good service on that side too.

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• Scott Taylor

  13 March 2017

  Worst experience in my life. Bought a f150 only had it for 3 weeks time and chaine went out. After a week. They bought it back. But I'm out 2 grand my money and no vehicle.

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• Will Baird

  02 March 2017

  high prices on cars, service dept is good

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• Marcus Allen

  10 February 2017

  Got 2010 Toyota Camry from them BEST CAR I'VE HAD THUS FAR!!!!!

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• David McDonald's

  24 December 2016

  Body shop had very poor service. Had to take truck back multiple time to fix before it was right

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• Torie Biddle

  03 July 2016

  If I could give less than 1 * I would..
  It started when we went to look at trading our truck in on a newer Ford.
  The old man that came to greet us was named Jay.
  He said can I help you and we started asking questions in regards to the truck we were looking at.
  He asked what my husband did for a living and he told him and then that man turns and says what makes you think you can afford this truck..
  Really ??
  Did this man really just downgrade my husband. Wow the nerve! He makes $60k a year or more .
  Then was like why do you guys deal with in-house financing and we told him our credit wasn't too great but that we had problems with this one company but that was eons ago and do you know what that man did he had them run that company as the only financial company to see if we would qualify to purchase this truck Then comes back after we filled out the app and says sorry even with your company discount of the x-plan that they were unable to finance us. Plus just 3 days ago we are now being sued by that old financial company for 10k
  So as for a great review it's not gonna happen.. I would choose a different dealership that actually wants people to value their dealership as that's what makes a worthwhile company worthy of having quality customers that will refer for many others.. Though I did not meet anyone else than this man as he needs to be taught a lesson in manners and behavioral skills.
  Don't judge a trucker because they can often be your best customer or often enough your worst if you judge. I think perhaps Kokomo or any other Ford dealership will appreciate our business and those who we know looking for a great truck

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