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About

Stoops Automotive Group is a car dealer, located at 4055 W Clara Ln, Muncie, IN 47304, USA. They can be contacted via phone at +1 765-288-1903, visit their website www.stoopsauto.com for more detailed information.

Location :
4055 W Clara Ln, Muncie, IN 47304, USA
Added by Jopie, at 12 January 2017

Opening Hours

  • Monday 8:30 AM – 7:00 PM
  • Tuesday 8:30 AM – 7:00 PM
  • Wednesday 8:30 AM – 7:00 PM
  • Thursday 8:30 AM – 7:00 PM
  • Friday 8:30 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed

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9 Reviews

  • Marvin Edwards
    11 December 2017

    It was a pleasure dealing with Stoops in Muncie, Mr. Mark Petty was very professional, not a pushy saleman, has 30 years of experience, it shows! Very nice facility and far better deals than most everyone around. Would highly recommend doing business at Stoops !

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  • Josh Beckley
    15 November 2017

    I've had good luck with there body shop. They fix the front of my mustang maybe better than how it come from Ford.

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  • Don Talley
    22 August 2017

    They take care of you there
    😊😁

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  • Deborah Maddox
    12 August 2017

    I've used Stoops for the last 15 years, always timely on oil changes. If I hadn't moved from the area, this is the only place I would purchase my veichles.

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  • Chelsi Hiner
    12 April 2017

    Ever since I purchased my vehicle in November I have had so many issues with the vehicle and the service here. Too many to list and if I did list them the review would be so long nobody would read it. Pushy salesperson who refused to give me detailed info on financing until I signed paperwork, when I went to my bank for a loan gave me the incorrect total, then the sales mgr wouldn't honor the total he gave me so I ended paying $300 more out of pocket at the dealership, got my vehicle and low oil light comes on the day after I purchased it, low tires, cabin air filter needed replaced, wheel bearing went out on my way to work, now grinding noises from the back. A local mechanic who has helped me out for years showed me where the OTHER wheel bearing in the back is going out. The service department lies to you and tells you the car is fine when it is not. I regret buying from here. I had never purchased a vehicle from a dealership before this and this has been a terrible experience and I should have ran when I got the chance. So should you if you're reading this.

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  • Brittany Magic
    29 March 2017

    This company is horrible. They totally screwed over my dad who worked for them years ago. He was a great mechanic and one of the few who didn't believe in screwing over his customers. Don't support businesses who screw over their employees.

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  • Missy Bash
    12 March 2017

    I found my mother a really nice Ford focus from stoops. You cannot beat their hospitality or pricing!

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  • Phil Sheridan
    30 January 2017

    very friendly knowledgeable helpful and courteous staff. easy process start to finish. will definitely be a return customer in the future.

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  • Jennifer White
    19 January 2017

    Will not return. Waited in lot for 40 minutes. No one came out. Called to get someone from parking lot. Asked for trade quote - young man went in to get someone - no one came out - again - total of an hour with two of us waiting. Prior to this, we said we would not return based on experience with the young sales person. Totally condescending - kept pushing financing when we told him multiple times we did not finance. He also basically called us a liar when we told him what another dealership would give us on trade. We left and when to AutoWorld in Anderson and bought the very same truck that evening in 40 minutes. Shame on us for giving them a second chance. Dealerships need to really need to match the sales person with the customer. Older customers, who can pay cash, prefer not to deal with kids and want a bottom line deal. And, if we say we do not finance - it should stop. We won't return. I am sure the ownership would not be pleased with the our experience - especially the first one back in July.

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