Name: Southfield Chrysler Dodge Jeep Ram
Address: 28100 Telegraph Rd, Southfield, MI 48034, USA, US
Telephone: +1 248-354-2950

Southfield Chrysler Dodge Jeep Ram is a car dealer, located at 28100 Telegraph Rd, Southfield, MI 48034, USA. They can be contacted via phone at +1 248-354-2950, visit their website www.southfieldchryslerdodgejeepram.com for more detailed information.

Location :

28100 Telegraph Rd, Southfield, MI 48034, USA

Contacts :

Added by Jopie, at 07 March 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 3:00 PM
Sunday Closed

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Brianna Foster

16 December 2017

Everyone here is so nice, however, customer service and follow up are not strong suits at this dealership. An appointment at 850 means 930 to them. Updates and follow ups while the vehicle is in service means you will have to call to get an update. And don't you dare miss a call you'll have to drive in to get ahold of the person you called.
This was my second attempt at using this dealership. Not again.
Kesha Cooley

12 December 2017

I usually don't rate business', whether good or bad, but I don't want anyone else, especially women, to experience what I experienced.

Ladies BEWARE!!! The service department at Southfield Chrysler will try and scam you out of your money. If you must use their service department please have a male, one who knows about cars, go with you and get everything in writing. I drove my 2008 PT Cruiser with turbo into the dealership just for me to have to have it towed somewhere else. I was told that my engine needed to be broken down to find out the problem and it would cost $1400. When I said no I can't afford $1400, I was told by the service rep, Jason, that it could be done for $500. After talking it over with my boyfriend I went ahead and paid the $500. Once it was determined that my extended warranty would not cover the repairs I asked them to put my car back together. This is where the BULLS&$T begins! I was told that the parts that came out of my car could not be put back into the car because they were to damaged, but of course I could pay Southfield Chrysler for the parts and labor so that my car can be up and running again, mind you that would just get the car running again that would not include fixing the main problem. After going over their prices I said "NO" and that I will send a tow truck to pick my car up. I received a text message shortly there after from the service rep, Jason, stating that I owed an additional $575 for the tear down of my engine. At that point I lost it and my boyfriend had to step in.

I am very thankful for, Carlos, the new sales rep who stepped in and assisted me. He made sure a tow truck company was called and my car was transported to the new repair facility without any charge.
So once again, LADIES BEWARE of Southfield Chrysler Service Department and thanks again Carlos for all your help.
Jacqlyn Hinojosa

27 October 2017

I couldn’t be more happy and had a lovely experience. Nick was so nice and helped me so much and went out he’s way for me. Also one of the mangers also was very nice and came back to greet us. Highly recommend going and asking for nick.
Collin Rich

23 October 2017

Just purchased a new vehicle. Had an excellent experience with Dan Jones as my salesperson. He was very professional yet cordial, and was willing to work at my pace without being pushy. Would highly recommend both him and Southfield
Andre Lewis

17 October 2017

Hank Webb in new car sales made sure I got the vehicle I wanted. Paper work was quick. Easy in and out process although the service department could be a little faster.
Justin Bahoora

20 September 2017

Easiest and best experience I've ever had at a car dealership. Big Lou and the rest of the staff are friendly and helpful. I will never get a car from some place else.
R Peterson

28 August 2017

I love my car and this dealership, but I was just floored to find out that I need to pay $139.00 just to find out what's wrong with my car? Who thought of this? I can't get it fix if I don't know what's wrong and it's all Chrysler. Please forgive my limited understanding, but I purchased your product, I followed your guidelines for service, I get my regular oil changes. And now I must pay you to tell me what's wrong and then even more to fix It? I truly need to put that 139.00 towards the fix. If you said to me you have to pay this if you don't fix it here? Well then I am still given a little wiggle room. We all don't have the ability to push money out on that level. I just wanted you to understand that I am saddened by this and I now have to scramble and find a mechanic. I want your company and I feel forced out. This is my vent. Not a rant. Thank you for listening R Peterson
Amanda G.

24 August 2017

Got in the next day and they kept it for a day because they wanted to replace the carpet. They felt the damage needed to be removed rather than cleaned. I appreciate going that extra bit!

Offered both a shuttle and a loaner to get back home.

Jason was particularly helpful, communicative, and just had a great demeanor. A pleasure to work with.
P Gordon

21 May 2017

My sales rep Remington was awesome!!! I love my new SUV!!! Thx for having a wonderful personality Remington Oh I definitely can't leave out the Awesome Hard work Tina Marie did for me with the lending company.. Wonderful experience 🤗😉
Takara McGowan

04 May 2017

Purchased a car from Michael Laymond and I couldn't be more satisfied. He was very patient and understanding to what I was looking for and willing to spend. I never felt pressured into a purchase like previous experiences. He walked me through all of my options with excellent customer service. Mike made the process easy for me. I have recommended all my family and friends to him as well. 100% satisfied I Will Be Back!!!. 4 wheels beat 2 heels!!
Shar Wynter

04 May 2017

Nice dealership that has a good selection of cars. Ask for Mike Laymond. He made my car buying experience really smooth and stress free. I had a tight budget and Mike went out of his way to find me exactly what I needed. He was knowledgeable and polite so I'd recommend to others.
Jonathan Logan

19 April 2017

Great Experience over all! Jerome was helpful and knowledgeable. My emails were returned promptly. Tina had my paperwork ready for signing and went over things giving me what I needed to know without bogging me down with details.
Tcampbell Campbell

14 March 2017

I highly recommend Southfield Chrysler when you're in the market for a new or used vehicle. They got it done for me when most dealerships had denied me. Now through their efforts I am an owner of a brand new 2017 Chrysler 300S. I have already recommended this dealership to a couple of people after I received my good news.thanks again to the finance manager & sales rep for their hard work.