About
Location :
Added by Jopie, at 31 August 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
Gallery
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14 Reviews
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06 November 2017
Drove all the way from the Charlotte area to do business with a Mazda dealer that would treat us properly. Excellent price and customer service was worth the travel. Would definitely recommend to others and do business with them in the future.
Very large inventory. Small but tidy sales area with the expected amenities: coffee, water, snacks. No experience with maintenance staff.response / report this review -
26 October 2017
I've owned my Mazda for 2 years and have always received excellent service. It is easy to make appointments and the work is always well-done and reasonably quick. Typically, I am able to make an appointment for the next day at a time that is convenient for me! One of the nicest things is that the waiting room is quite comfortable, with both lounge chairs, as well as stools and a table-top. The free wi-fi allows me to work while I wait.
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16 October 2017
Recently in the market for a new vehicle, we drove many cars and visited many dealerships. One Saturday, we decided to trek to Raleigh and to Southern States Mazda. We had no appointment, just thought we'd drop by and test drive a few cars. Tony Villalobos met us upon our arrival, and I felt there was an immediate chemistry. He listed to what we wanted and patiently let us set the pace. We did drive several vehicles. We came back two or three more times, and bought from Tony. Of all the places we shopped, Southern States had the right car and the right salesman. Highly recommended.
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20 September 2017
Leased a new 2017 CX-9 from Dustin at Southern States Mazda a few weeks ago and it was a great experience from beginning to end. Dustin listened to what I said and got me in the exact car that I wanted at the price point that I wanted. I would highly recommend both the dealership and Dustin to anyone looking to lease or purchase a Mazda.
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19 September 2017
Bought a Mazda3 (manual transmission, yes!) from Dustin at Southern States; he was beyond helpful, and I had a great experience. The whole place seems committed to building up a relationship of trust, and thus far they have exceeded my expectations. Would like to second everything that has been written here about Dustin: great guy, down to earth, explained to me my different options, and I never felt pressured to buy something I didn't want. As it turned out, he had exactly what I wanted on the lot, and I love my new car. Great job and thank you!
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06 July 2017
A few months ago, someone hit me and totaled my old car, so I had to buy a new one without a lot of time to shop around. After having a few unfortunate experiences elsewhere, we went to Southern States Mazda and it was like a breath of fresh air as soon as we arrived. The used vehicle we were there to see was new to the lot and had yet to be cleaned, so the salesperson cleaned it himself and took us for a test drive.
The purchasing process was stress free and there was no need to haggle because they offer extremely competitive sticker prices. For no additional charge, they even offered to repair a small dent/crack on the bumper that I was concerned about. When we took the car in to have the work done, they gave us a free loaner and when I got my car back, the bumper looked flawless! Such great customer service, I plan to drive from Durham to have my car serviced here in the future.response / report this review -
20 May 2017
Michael R. of the internet sales team was fantastic! He was extremely professional, personable, and worked very hard to get the vehicle and price that I wanted. Bill Roy, Business Manager, was also a gem! It was a lovely buying experience! BTW, Bones works very hard to keep the place clean!!
-Bobbie L.response / report this review -
07 May 2017
I bought a new 2017 Mazda3 from Dustin Mitchell yesterday and could not be happier with the experience. Dustin was patient, and friendly, and genuine, and he proved to me that he cared more about me as a person than just about taking my money. There was none of that "car salesman" stigma surrounding him. He was just a great guy who was willing to take as much time as needed to get me what I wanted, and he did. My car is perfect. There was zero pressure to buy something more expensive or something that I truly didn't need. The experience was so pleasant. I would refer anyone to him.
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30 April 2017
I had the best car buying experience that I've ever had here. Dustin was the most down to earth, straight shooting and helpful sales associate that I could imagine. He always stuck to the facts when we were discussing the car but he also made the time at the dealership go quickly with great conversation. Dustin was also very helpful in addressing some minor issues with the car itself. Maurice in Finance was also extremely helpful and was a pleasure to work with. All in all, thanks to these folks for making this experience an absolute pleasure.
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19 November 2016
I took my Miata in for an idle issue. They had my car for 4 1/2 months. I spent $450 on various parts and labor they experimented with. When they and I gave up the car was barely running. I took it to a shop a mile away and after $200 they found a vacuum line Mazda had left disconnected. Best of all, they put 650!!! miles on my car. When I complained about the $650 and 650 miles and the 4 1/2 months they said they wouldn't do anything and denied they had the car that whole time. I have dozens of witness who know they had the car the whole time.
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31 October 2016
The guys at Southern States Automotive were great to work with, especially Steve and Brian. They were honest, welcoming, informed, efficient, and flexible. I normally take weeks to make a car purchase decision, but they made things so smooth that I test drove the vehicle Friday and bought it the next morning. Plus, their location in Raleigh is beautiful -- surely a sign of their success serving hundreds of other customers. And if you are running low on caffeine, they're always ready to offer you a coffee at the showroom! I highly recommend them.
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28 October 2016
We bought a Mazda 3 a couple of weeks ago and we are very happy with how it all went. My wife and I arrived at about 7 pm and Martin came out and helped us with answering our questions and test driving the car. We had let him know that we had already visited another Mazda dealer in the Chapel Hill area and Martin was very good about listening to where we were at in the sales cycle. He was very good about responding to our needs and helped us get the deal closed very quickly that night. The dealership has a comfortable feel to it and all the employees were enjoyable to interact with.
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26 October 2016
The experience is ok until they have your money. Once you drive off the lot, anything you were told when you were buying the car goes out the window. The car did not have the extra key and since they are almost $300 to replace, I made sure that I would get an extra key. The sales person said he would be sure to get it from the previous owners. I followed up for 2 MONTHS before being told that the most they would do was split the cost. That is NOT what was promised! I love Mazda but I will not be doing any further business with this location and will not be recommending them.
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07 September 2016
Bought a new Mazda 3 today. The experience was great. We worked with Martin who was very laid back and made us feel comfortable thru out the entire process. He was very attentive and would recommend him and the dealership to anyone. Thanks guys!
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