Name: Soerens Ford of Brookfield
Address: 18900 W Capitol Dr, Brookfield, WI 53045, USA, US
Telephone: +1 262-781-9800

Soerens Ford of Brookfield is a car dealer, located at 18900 W Capitol Dr, Brookfield, WI 53045, USA. They can be contacted via phone at +1 262-781-9800, visit their website www.soerensford.net for more detailed information.

Location :

18900 W Capitol Dr, Brookfield, WI 53045, USA

Contacts :

Added by Jopie, at 01 October 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Steve Ashcroft

07 December 2017

Sorens Ford is EXCELLENT!! They service my commercial vehicle and if you want to be treated well in a clean nice even elegant environment by people you can trust than Sorens is the place to go! I wish there was a bonus star because they would get one from me!
Michael Elftman

22 November 2017

My parents have bought cars from there for many, many years. And now that I have one, they were super helpful in fixing my car when a recall was issued on the door. Very quick service.
Malissa Misch

28 October 2017

First vehicle we've ever taken to Soerens. Brought in our Fusion for an oil change. The entire experience was very efficient. Very courteous and professional staff. Provided a summary report of all items checked and topped it off with an unexpected car wash. Nice touch! Would highly recommend.
Mike Rasmussen

22 October 2017

We did car shopping all day and needed something in a pinch. Mike Walsh went above and beyond for us and made the whole experience something actually worth talking about. It was refreshing to have some the stress relieved off our shoulders. Because of his energy and passion for what he does, it made what would be a stressful purchase into something that we are damn happy about. Helps his business card was true about him being eye candy too haha. Thanks again Mike, keeping being awesome and rocking that NWA!
Nick Connolly

29 September 2017

Their "expert" technician misdiagnosed a suspension issue, I had to fix myself. They also overfilled my oil, and bent a suspension piece when they put it up on the lift. When confronted they refused to admit they did anything wrong and refused to make things right. The emails from their advisor manager were rude and unhelpful. The service advisor didn't seem to be skilled at doing his job either. I would NOT recommend anyone going there for service. If they can't even fill the oil level right, how can they perform other services correctly?
Nathan Morris

09 September 2017

The most unpleasant and non helpful dealership I have ever dealt with. Our sales man was very pushy and did not make us feel comfortable with the buying process. The Microsoft touch went out with 200 miles left on the warranty but since we were in Green Bay wi they would not replace it. We had new tires installed and they were supposed to do an oil change. The oil change was not done so we had to bring it back the next day. When they were finished with the oil change we were informed of a bad tie rod even though the day before there was a 5 point inspection done and we were told everything was fine. Please please do your research before going to this dealership in Brookfield.
Brent Goodson

30 August 2017

Soeren's always takes great care of me every time I go there. There is NO other dealership I would rather visit, both for service and sales. They have the best; honest sales staff anywhere around and Tyler is the best person I have ever dealt with out of any service department I've ever been to.
Elizabeth Smith

19 July 2017

Terrible experience this morning. I called to see if they could do a quick battery check since my battery was dead this morning and it may need to be replaced. Was told that "There is only a 10% chance I can get you in" and that they were completely booked for the next two days. Had been a loyal customer but after this experience I will not be back.
Chris Koterba

14 April 2017

This was my very first experience buying a vehicle through a dealership and after 40+ years of hearing nightmare stories I couldn't be happier. Working with John and the rest of the team at Soerens was wonderful. John was very friendly and extremely helpful in getting me squared away. I never felt pressured and always felt as though he was acting in my best interest. He was very knowledgeable about the vehicles I looked at and made helpful suggestions based on my requirements. He even took the time to sit in the vehicle and explain what features were available and how they worked. Very customer service oriented. Their finance team was also very kind and helpful. My representative whose name I believe was Ella (please forgive me if I got it wrong) was extremely kind and very clear regarding what I was agreeing to and what I was signing. She really helped put me at ease during what was, for me, the scariest part.
I will certainly be recommending John and team at Soerens if someone asks.
Matthew Schneider

06 March 2017

Was treated wonderfully and everyone I worked with was very respectful and honest about the whole process. I'd absolutely recommend Soerens to anyone looking for a new or used car truck or SUV!
Anne Morgan

26 February 2017

Everything went quickly and smoothly. Kerry Royce provided a thorough explanation of the entire process which eliminated the stress of making a new vehicle purchase.
Eric Deibele

15 February 2017

Oh it was great! Dropped it off in the morning. Robert was extremely courteous. Their shuttle service drove me to work. Robert called back in an hour or two to explain the work to be done (brakes/rotors replaced and oil change). They took care of it and called a few hours later when complete. I picked up that night. They ran through the overview of inspection. I paid and everything was complete. I couldn't have been happier.
Andy Jaw

18 January 2017

Took my vehicle here for repairs because it broke down in Brookfield. The repair was not diagnosed correctly. After I was told the car was ready for pick up, I drove in to pick it up from Madison and it literally broke down again less than a mile from the dealer.

Once I got the car back to Soerens, they told me it would be an hour wait to take a look at it. I didn't have time to wait so I left. They called me later to tell me they had to re-seat a cable. Seriously

Then less than two weeks later, the car broke down again. I took it to a different dealer and they were able to properly diagnose the issue. I asked for my $100 warranty deductible back from Soerens and they refused. Terrible service!
Barbara Pierson

08 October 2016

Enjoyable and comfortable. Rachel in the Body Shop introduced me to Greg. He made such a kind favorable impression I decided when I could go ahead and get a car, I would buy one from Greg. I came in on a Friday evening and drove home with a new car!
Anne in financing made the loan process painless, efficient and expedient. I feel I met a new friend.