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About

SIXT rent a car Springfield is a car rental, located at 504 St James Ave, Springfield, MA 01109, USA. They can be contacted via phone at +1 413-731-6900, visit their website www.sixt.com for more detailed information.

Location :
504 St James Ave, Springfield, MA 01109, USA
Added by Jopie, at 16 January 2016

Opening Hours

  • Monday 8:00 AM – 5:30 PM
  • Tuesday 8:00 AM – 5:30 PM
  • Wednesday 8:00 AM – 5:30 PM
  • Thursday 8:00 AM – 5:30 PM
  • Friday 8:00 AM – 5:30 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed

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19 Reviews

  • LNH
    19 August 2021

    Great experience 👍! I don't remember the gentleman that served my friend and I, but he deserves a raise 👏. Professional, Courteous, Friendly, and on Time. Thank you from my girls group the "Girls Of Greatness " . We needed a van to travel to Mystic Aquarium, great price and smooth ride.👍

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  • Jonathan Talbot
    15 August 2021

    I recently took a trip with my family to Tennessee. We booked sixth on Priceline because the price was so low. The day of my pickup I got a confirmation call and was told I could t take car to Tennessee. When I argued the situation with the employee my price went from just shy of 600 to a thousand. They don’t allow there cars to leave region. Because of the timeframe I was forced to take there car. Upon returning the car I was told I had to vacuum out the car or they would take my 200 deposit. They made me drive around Springfield and search for a working vacuum all while my 18 year old and 9 year old were sitting in their parking lot. I’ve rented many cars from many companies and have never been so aggravated. They pull a lot of smoke and mirrors and blame it on the third party booking sights. I would never recommend or use this company again. Save the hassle use enterprise

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  • C. Pink
    12 July 2021

    My daughter and I were trying to make reservations for a family trip. It's my mother's 70th birthday. We have three adults, Two toddlers, and one preteen. This trip is one and a half months away. We Had a small email with little information. I downloaded the app but was unable to connect the reservation. I called the main 888 number, but when I pressed 1 for English, it was no sound. I found St James Springfield, MA's local number and called. Richard had me on hold after I told him my concerns about wanting to know would the vehicle be ready. He said, hold on. He came back asked me where I was going, and he denied me the reservation and canceled it.
    I guess you Sixt do not want any consumers. It's okay; we will be fine—many Blessings.

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  • Zaria And Jayden
    02 July 2021

    Nice people.. Loved my car. Just read the fine print

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  • Ha Nguyen
    04 April 2021

    I wish there's a NEGATIVE 5 STARS, because I would give it. Make a reservation, they didn't call me back when they don't have a car. Send me an email the day before asking me to call them. Do not rent from here, worse business practices. Ruin ours family plans. DO NOT GO HERE!!!! THAT'S why they offer cheap price, Because they CAN'T DELIVER. SORRY is all you will get.

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  • Robert Lungsford
    01 December 2017

    I was very apprehensive coming to Sixt Rent A Car. I usually go to Hertz or Enterprise until I had a bad experience with a rude customers agent. A buddy of mine from my law firm told me I should rent from Sixt . I was very pleasantly surprised, very professional nice uniforms. I was greeted by Monique. She was very thorough and organized. My ride was in impeccable order and I was in and out quickly. I will be back. Thank you for your professionalism!

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  • Isacc Stephens
    28 November 2017

    My car was in an accident. I was given a car through Sixt car rental . I was very impressed with the level of professionalism. The car was dropped off at the shop. All detailed paperwork and understanding of the contract explained. I was apprehensive at first. I checked the reviews and i was able to speak and meet the receptionist. Monique was a very big help

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  • Debbie Solomon
    28 November 2017

    My car was broken down for weeks now. Ms Monique was a blessing helping me out with a rental. Six dropped of a car right at my job and even gave me a ride home. The cars are always so clean and nice. i don't know what i would do without Ms. Monique's help and Sixt. No other car service has offered to drop a car to my job.

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  • D Flex
    01 November 2017

    I was given Ms Monique business card from a friend. She helped me with my reservations. The car was detailed very nice. I was impressed. this was my first time here.Monique was professional and friendly and is very funny. she was not too pushy and very detailed. i liked that. I will be back.

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  • Hollywood Shy
    20 September 2017

    My first experience renting was amazing!!! Thanks to Monique she was so much help and very informative she helped me with all my questions and concerns and within my budget!! Ill definitely be renting from this company again !!! Great customer service at this location and very friendly staff!!

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  • D Melz
    20 September 2017

    I normally go to hertz but after a bad experience a friend of mine suggested I got to sixt. I was very unsure at first but once I arrived I was greeted by Monique. She was awesome; she was sweetest and very informative. She answered all my questions clearly and promptly she made me feel very comfortable. As a person who rents a car at least twice a month I found my spot and person. To anyone reading this I suggest you go and see Monique I promise you won't regret it.

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  • Diomanni Williams
    20 September 2017

    I rented a rave 4 at sixth in Springfield. I had messed up my reservation online. When i came in the receptionist Monique was very polite and professional she help me straighten out everything. When i seen what i was driving i was very pleased. the Rave4 was very clean inside and out. Monique made sure the paper was explained. i was very happy with my rental. i will be telling my co workers to see Monique at sixth.

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  • Lavy Kosofsky
    19 September 2017

    rented a car here, was treated courteously and professionally. They even reminded me to fill up the tank to avoid an extra fee when i was returning the car. Was impressed with the service, will be renting with them again.

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  • Skip Arachi
    15 September 2017

    Krista Siana. Great customer service, very professional, well manner and makes sure you have the best service you are looking for. Would definitely recommend going back to sixt for my next rental 😎🚗

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  • Brian Coleman
    22 November 2016

    Pretty decent rate's.

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  • Stephanie Steed
    17 November 2016

    Kicking myself for renting here again. After being told that there were no midsized cars available and that I would have to rent something bigger and more expensive, I stood in awe- as the customer next to me asked for a mid size- and was provided one, no problem. I brought it to the manager's (Conner) attention, and was simply told, "oh, that shouldn't have happened." I was offered no apology, no discount, no explanation.
    Because of convenience (certainly not customer service) I went there again. Unfortunately, Sixt defines 'unlimited' differently than the rest of us English speakers. Next time, I'll know better to go some where else.

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  • Noel T
    05 July 2016

    I had a very good experience renting a mini-van with this agency! I appreciated the flexibility of their boss as to the time of pick up & drop off on weekend.

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  • Dhaval Avlani
    25 May 2016

    We were able to get a good deal on a rental at this location. Employees and owner were decent.

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  • Felicia Edwards
    23 January 2016

    I would like to add my experience of renting a car from Sixt location the branch in Hartford, CT, on November 25th until Novemeber 30, 2015 going to ATL. for a family Thanksgiving get together. The vehicle was nice brand new van that seat 7, The ride was nice and comfortable, but here is the bad part on our way back to CT we went through a toll that has no attendance at all we had no choice but to go through it , we just thought we were going to receive the ticket in the mail but no 2 month later i got billed for $49.97, for the ticket and there fee they charge for getting the ticket on a rental car. mind you they know that this toll booth is there with nobody ever being there for some time now. These people still had my credit card on file where as after I returned the vehicle with a full tank of gas as it was given to me and was refunded mydeposit money of $250.00 you should no longer had access to my card. So people please take note that if you are going to rent a car from here and travel through New York just remember that this is jsut what i experience maybe for you it will be different.

    Signed an upset customer who would probably not rent from here again. I would advise you to read the contract throughly and ask questions.
    Thank you

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