One of our new favorite places to go on Friday’s. Everyone is extremely nice, which makes it a pleasure to spend your hard earned money here.
The Team at Sergio’s was extremely professional, courteous and eager to help me with my engagement ring selection. Was immediately welcomed in the store with multiple employees trying to help me. They educated me on all aspects of the purchase and what I was looking for until we found it. They were extremely patient with me and allowed me to see many ring styles and stones. Amazing selection, great prices and the best customer service I have seen in a jewelery store. I will never go anywhere else after this experience, customer for life.
Went to Sergio's the first time on a recommendation from a friend. Great customer service, great selection fine jewelry to choose from. Was given several options to choose from. Tim was very knowledgeable and patient. This the second time I have been there for my wife. I highly recommend Sergio's and his staff !!
Top notch jewelry store and they always have high quality estate jewelry as well - so not "cookie cutter"!
Debbie was very helpful and made the process or picking an engagement ring very simple. Great customer service and large selection. Highly recommend!
Great jewelry store. Very professional and helpful staff
No words can convey the sense of gratitude I personally have toward Sergio's Jewelers. On many occasions, either for a watch battery or for an extra link on a bracelet to be removed, Sergio's personnel never took a penny for such a service. Stores like this deserve our attention and support; therefore, please let us remember them as we come close to our holidays celebration by purchasing our gifts or by visiting them.
Very nice professional staff. Got my wedding ring fixed in a timely fashion and it looks great.
Great customer service and quality! Tim was fantastic, designing a custom order and bringing in a variety of stones all within days. I'll definitely go back many times.
Sergio's was recommended to me and it did not disappoint. The salesman was kind, attentive and low pressure. We were able to take our time and make a purchase that we were comfortable with. Highly recommended!
I bought customized jewelry from Sergio's Jewelers while living out of state and I was blown away by the level of customer service. They were very attentive and responsive to what I was looking for and I couldn't be happier with my purchase. I'm looking forward to shopping at Sergio's again!
Very kind people who value people and aren't just about making a sell!
Very small, local jewelry store. Staff was very helpful and nice when I went in for an appraisal.
They have been fantastic to us over the years. They appraised our jewelry at no charge and offered my wife some advice on how to fix her earrings also at no charge. Their service is second to none.
Sergio has been my jeweler for over 25 years, since he first opened in Catonsville. His location in Ellicott City is convenient and beautiful! His staff is knowledgable, sincere and will do their best to make the customer happy. Always a great experience! I highly recommend!