I made reservations for April 2018 through their online reservation site. I didn't get back any acknowledgement either through phone or email that my reservation was received/confirmed. I then try to call by phone several times and only get an automated system. I leave a message for call back and still have not anyone call back. I finally tried their email address and surprise - no response either.
They now have my credit card number and I have no reservation confirmation or even a response from them. This is NOT a professional business. I highly recommend to STAY away from making reservations here!
Nice place for families great rates
My family and I used to camp often here. We really like this park and the crab sale they at times had. But I must say that the staff is not warm or courteous. Based on the poor customer service we have stopped going.
Great place to stay Nice and quiet! Level sites.
they show a picture of a dog but they don't accept pet o well
The campground was very nice. The staff was wonderful and very helpful. We stayed in a 1 bedroom cabin with the bathroom. When we got there they already had the a/c on and the cabin was nice and cool. Which really helped because it was 88 degrees with very high humidity. The cabin was very nice and clean. I was worried because there were no pictures of them on their website. The price was very reasonable. And the campground is only a short drive away from the local attractions. I will definitely stay here again.
I have been going to sea grove every year since I was a baby I love it.
The new play ground is very nice !!
2nd time i have stayed here. Like to see some new bedding for my next stay.
Loved our camping experience here! The staff is great, so helpful and friendly!
I love it here great people great place to be a seasonal my third yr here
We are looking to get a permit site We spent two weeks enjoyed it a lot folks are friends and lots to do٩(๛ ˘ ³˘)۶♥try it you won't be disappointed
We spent the last week at Sea Grove in a Park Model #8. The Campground was peaseful during the week and like years ago when we camped. Weekends were loud and the 11 pm quiet hr. was not upheld. We had no light at our door entrance to our rental. If one of us had fallen your campground would have had a huge liability. We had mouse droppings in our kitchen drawers. TV in bedroom was very snowy on a lot of the channels. TV in living room was better but not 100%. Our Friends, the Valleys had no problem with TV & we were next door. WiFi was not convenient. Poor supplies in kitchen. I left a list of issues at the front desk today as I felt the owners would want to know of our issues. The young lady that checked us out today said she was glad we told her of these things but her customer service skills were poor. She never said she was sorry. We have been camper for 40 yrs. from tenting, pop-ups, travel trailer. We sold our truck and camper and this was the first time we decided to rent a park model. Not a good experience at all. What happened to accountability for your staff cleaning the rentals. A list to be checked off & someone to check the rentals after they cleaned seems like a necessary thing to do. Proper training for your staff on customer service would be another great idea. Peggy Lane