About
Location :
Added by Jopie, at 08 May 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Gallery
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14 Reviews
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29 December 2017
My first time going to Scott Clark Toyota and I was impressed. It's a new and clean facility even with all the construction going on around them. I had a recall on my minivan and I have to say they were fast, courteous and very professional. Mr. Kelly F. was my service technician and with his help I was able to drop off my car the same day. I was shuttled home and picked up once the work was done. Everything was handled in a timely and efficient manner. I'll be back for future maintenance needs!!
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15 December 2017
I worked with Michael Black (Internet Manger) Nasir, his manager and George in Finance. I didn't think it would be possible to have an amazing experience! Michael went above and beyond, we ended up going to another Scott Clark Dealership to look at two more vehicles, taking and hour out of his day.
The best part of the deal is that I got an amazing deal, gave me a great value for my trade, and got out of there in 2 hours. I highly highly highly recommend this dealership, and Michael as your ticket to a great deal.response / report this review -
04 December 2017
I can’t express just how much you should stay AWAY from this dealership. If this is what getting a new car is like I don’t want any part of it.
They lied to me at every turn. Were not able to put me in the car I wanted. In their attempts to make the deal “better” they lied and refused to admit their mistakes. If at any point in this deal they had said “Hey, you’re right. We’re sorry.” I would have let it ALL go. I’m a pretty understanding guy. But I’m now trading in my car to another dealership to get a HIGHER PAYMENT AND LOWER TRIM LEVEL just so I don’t have to deal with this dealership anymore. That’s how TERRIBLE this experience has been with them. They couldn’t even finalize the deal correctly. And it’s been a month. Even the other Toyota dealership I went to to try and get more information on the situation, couldn’t get in contact with them. We got a voicemail NINE times. And on top of it all I was told and this is a DIRECT quote, “If you give us a good review, we would be more inclined to give you better service.” This came from a MANAGER. On one of the FEW calls I received, I could hear the Finance Manager from my deal ACTUALLY talking about me with very non-family oriented language. Then proceeded to say they asked me to come in and that I never did. Even though that NEVER happened. I was told they would send someone out but needed to find a driver and would call me back. I didn’t hear from them again for 2 weeks. I could keep going an lay out a detailed timeline of the entire experience but I’m honestly so tired of even thinking about it.
So for the sake of your sanity, wallet, and feelings towards being treated like an actual person, DO NOT GO TO THIS DEALERSHIP.response / report this review -
29 November 2017
Even though they were very busy today, they were very helpful. Archie Newton took care of getting my car serviced very inexpensively. I also needed some specific information about my extended warranty and a young man who likes Rice Crispies and milk for a light snack was able to get it. He wrote out exactly the three items I would need to provide when it came due. I don't know his name but I will recognize him. Thanks much you guys at Scott-Clark!!
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29 November 2017
Paul Moore was very helpful without being pushy, like most salesman. After my initial online request, he contacted me to find out exactly what I was looking for and to set an appointment. We discussed which cars there met the criteria and he sent me the sales stickers on them so I knew exactly what had been added and the price.
When I arrived for my appointment, he didn't try to upsell me, but brought out the exact car I was interested in for a test drive. Paul went over all the options in detail so I understood what they were and how to use them. He asked me numerous times if I had more questions and if I understood before he went on to the next thing.
Negotiating with Paul and his GM, Jimmy Cline , was a pretty painless process and we walked away feeling we got a fair price on the car and our trade.
The service center and amenities are great and I am very excited to use them when I come in to service my new Highlander.
I normally trade my car in every 3-4 years, and this was by far one of the most pleasurable car buying experiences I've had!response / report this review -
24 October 2017
As he normally does, Marshall Moore took very good care of me and my Toyota Avalon last Thursday. I had three minor issues that needed service attention and his team successfully took care of them all--on fairly quick timing. A very pleasant service experience!
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10 October 2017
I love the car, no problems there. But read to the end. A disturbing incident occurred. Although, I got a great car with an amazing interest rate after being upside down in a loan. However, I will be unable to send future referrals. Now as I'm very pleased with the car but Leo was doing a favor for a friend and Leo is no friend to me.
I referred someone and instead of Leo awarding me the referral incentive(as I was clearly the one who sent him this customer) he gives it to the biggest she-devil cheat on the planetshe should be awarded worst employer award, not MY 100 Dollar incentive. I will never recommend anyone else to Leo and I'm in a much better position to send him lots of referrals. Badly done, Leo. Touche.response / report this review -
04 October 2017
Marshall Moore at Toyota is the BEST!! I always know that I can count on him to take care of me and my 15 year old car honestly! My air conditioner was smelling of vinegar and I was likely inhaling mildew. Marshall guises me to a sanitation treatment and then told me how to circulate fresh air through my car. I had never been told this and now I am inhaling fresh and clean air :). I also did a fluid flush and my car is definitely running better. Thank you, Marshall and Toyota, for your honesty and for always making me feel welcome, comfortable, and safe!!
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11 September 2017
First time having my car serviced at this location and the experience was great. A variety of hot beverages a work station free manicure while your car is getting serviced charging station clean I can go on but I'd like to mention Archie who was very professional and courteous the entire time i was there. Took his time explaining things to me and came to get me personally when my car was ready. I recommend this location!
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17 June 2017
First time buying a brand new car and was helped out with by Jose Hernandez and Edgar Ferrifino. I was looking for a 4Runner off road and had a great deal already lined up, but it was up in VA. Not only did they match it they beat it! Highly recommended to go in an visit if you're browsing for a new or used car. Give them a chance.both are there to work for you! Will always go and check in with Jose when I am at the dealer.
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17 June 2017
Thankful for a TEAM of wonderful people who helped me in the process of buying my first car. Bruce and Shane were GEMS to work with, were patient with all of my questions and wants/needs. Harold in finance broke everything down in a simple form and made payment/finance a breeze! Diana was AWESOME and took the time to show me each feature of my new purchase. She answered all of my questions and followed up with an example. This was a seamless proccess. Couldn't sing their praises more!!! Oh- and there's free manicures in the lobby!
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17 June 2017
Billy was great to work with! We brought our car in for a dash replacement and he offered to fix a few other things while it was there. Communication was great and he kept us informed throughout the day. Great experience!
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12 June 2017
Billy and his team are amazing. Scheduling is easy and he gets us in and out super fast! I just text him when I need to come in and he puts me on the schedule. He is super friendly and really takes the time to get to know his clients and their families. My own kids love to go and see "Mr. Billy" Thanks for 12 years of service for our Toyotas Billy!! We will continue to use Scott Clark and Billy's services!
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15 May 2017
The car buying experience at Scott Clark Toyota is the best! I was so pleased with the responsiveness of my salesperson, Travis Wilson and members of his team. He understands that the purchase of a car is a personal one and something individuals take very seriously. At all points in the purchase process I was very impressed with members of the team. I could have purchased a car from 3 to 5 dealers closer to my home but I drove 2 hours away to purchase from Scott Clark Toyota because of the relationship created, service and better special offers. They will have my future business for sure!
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