Name: Rustic Village Apartments
Address: 999 E Henrietta Rd, Rochester, NY 14623, USA, US
Telephone: +1 585-424-4380

Rustic Village Apartments is a point of interest, located at 999 E Henrietta Rd, Rochester, NY 14623, USA. They can be contacted via phone at +1 585-424-4380, visit their website www.rusticvillageapartments.com for more detailed information.

Location :

999 E Henrietta Rd, Rochester, NY 14623, USA

Contacts :

Added by Jopie, at 19 December 2016

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 11:00 AM – 5:00 PM
Sunday 12:00 – 5:00 PM

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Anonymous

21 December 2017

We love living here, 364 days out of the year. Amenities are nice, location is second-to-none and maintenance is so on point, it feels like your the master of a manor (with maids and butlers). Why only 4 stars and 364 days a year? That one day when you get your new lease. Every year it seems like they find a way to charge more than they promised. Only by $5 or $10 a month more -just enough to where it'd be more of a pain to pursue it legally or move -but it's annoying af. Aside from that, I'd challenge a middle-class, middle-aged couple to find a better place to live in Rochester. It's closer to work and shopping for us, closer to better schools for kids (when old enough), and (sadly) significantly cheaper than mortgaging & maintaining your own house. Also, most young neighbors are serious students trying for RIT, UofR, etc, so "shenanigans" are very rare. ;-)
Anonymous

28 November 2017

Never choose this place if you do not want second-hand smoke!!!!
It must be due to the old age of the buildings, when other people "have to" smoke, the stinky and very harmful smoke just drifts into your own unit. You will be inhaling this toxic smoke without any other options. Even when you have infants. they still allow smoke
Anonymous

09 November 2017

First of all, this place allows people to smoke! That means if you want to live there, especially if you have children, you are putting your own lung and your children's young lung at danger! It doesn't matter how you tell people to smoke however far away from the building. Come on, let's not fool ourselves. They smoke in the laundry room, in the hall way since the moment you step out of your own unit into the hall way, you feel almost suffocated by that disgusting order and actual smoke! Don't tell me you have no control when people smoke. If you make it a policy that this is a smoke free community, people know they will be kicked out if they violate the policy. This is the most terrible thing that could happen--without any option, you are forced to breath the smoke-second hand smoke causing damage to your lung!
Second, the rent is not cheap. However, they don't care to change out the 20 year old refrigerator! The gasket on door of the freezer apparently gets very old and apparently cannot close and seal tight, which will definitely cause leak and waste of energy and even worse food going bad. I bet no new refrig will be like this. Just because it's not their own home, they simply do not care and will not change to a new one. How much does this already very cheap model cost anyway???!!!
Anonymous

02 August 2017

I'm currently experiencing a family crisis and therefore need to sublet my lease so I can move. I found two foreign students at RIT who are willing to take over my lease, however, the leasing office has told me that they have "met their quota for international students" at this time. This only adds stress onto my difficult time. They will NOT assist you with finding a new tenant, and have this ridiculous quota in regards to how many students they can take in even though Rustic Village is LOCATED in a college community. They will treat you like a King up to the point of you signing the lease, and afterwards they'll make you feel like a liability.
Anonymous

21 July 2017

I checked this complex out earlier in the week and it seemed very nice. The property itself is huge and would be nice for walks.
Anonymous

22 June 2017

Very poor experience dealing with management of this property. I was given a date to decide to submit a rental application if I wanted to get $300 off (there is a rental application fee for each person). This was fair, but when I asked if I could see the terms for the lease to make sure I was comfortable with them before applying, I was told no. Then I asked about the possibility of rolling over a lease from one of their locations to another if I was to lose my job, a question that was ignored and instead followed by a response "if you want to get the deal you have to pay the application fee today." I have never left a review but I felt the need to after the way this management responded to my inquiry (both Rustic Village and their parent company Tri City Rentals). I presently rent from a Conifer run community and have nothing but good things to say about my experience with their management. I would highly recommend Conifer locations over Rustic Village or any other Tri City Rental location based on my experience.
Anonymous

20 April 2017

It's a good place to walk around and talk to some fun people!
Anonymous

10 April 2017

Overall, I've found this a great place to live. Maintenance issues are taken care of quickly and efficiently. I feel safe walking alone at night here. There is a great community feel. They have a nice pool where you can bring guests (guests are free the first few times and a small fee after that). Laundry is $2/wash and $2/dry and money has to be loaded onto your laundry card. Unfortunately the only place you can load it is the concierge office, which can be a bit out of the way depending on which building you're in. I have loved living here so far. The only thing I don't like here is the rent hike. When I started renting a year ago, my rent was $980 for a 2-bedroom apartment with two cats, now they are raising the rate to $995. It doesn't seem like that big a deal since the increase is pretty small, but I'm a poor college student so it's difficult to find any extra money. I have to work full time while attending classes just to pay my bills.
Anonymous

14 March 2017

Would recommend Rustic Village to all of our friends and family. Even our cats are the most comfortable they have been and we've only been there for under two weeks. We're in a renovated building and its so nice and clean.
Anonymous

22 February 2017

Terrible place! Charged an absurd amount of 1,000 security deposit, both me AND my roommate. In total 2k security deposit. Maintenance would write us up for listening to music on our phones, very crappy. Blinds very bad quality, fridge handle broke, fan switch broke. Our bathroom door was mounted wrong and it fell off, the maintenance guy said it was their fault for mounting it wrong and then they charged us for it!
Staff is very very rude. Don't recommend any one to live there. It is absurd.
Anonymous

26 December 2016

I have lived at Rustic Village for the last 3 years, and would recommend it to others. The maintenance is very fast in responding to concerns or issues. The grounds people are quick in responding when something needs to be addressed.

I do live in a bottom apartment with people above me that make a lot of noise. In all honesty, not sure how this issue can be avoided in any kind of apartment set up.

Everyone is nice and the complex is great if you are a looking to live near one of the many colleges. It is also near a variety of restaurants, the bus line, etc.

The prices do continue to go up yearly between $10-30 a year, and renovations of the new laundry rooms also have resulted in an increase in laundry prices as well as sadly a decrease in storage space.

All said and done, Rustic Village is pet friendly, quick to respond to complaints and concerns, has some great programs for tenants, a swimming pool that has a lifeguard during the summers, concierge service, movie rentals, and a small gym.

I'm pleased to call Rustic Village my home. and have no plans on leaving anytime soon.