Roper St. Francis Rehabilitation Hospital
316 Calhoun St, 8th Floor, Charleston, SC 29401, USAAbout
Location :
Added by Jopie, at 01 September 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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9 Reviews
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14 November 2017
Y'all need way more staff members,this is the SLOWEST hospital ive ever been to, all I needed was a pee test. Ive waited for 2 hours for that and a piece of paper.
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09 October 2017
Rude and condescending staff and doctors. And wrong diagnosis. I had a deadly staph infection you idiots. Sent me home to take Ibuprofen!
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13 September 2017
My Doctor is great. Their billing is less desireable. Overcharged me. My insurance co requested to resubmit and they have not done so! They owe me over $200.
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16 June 2017
My 93yo great aunt went to Roper St Francis ER in West Ashley and we had a wonderful experience. The nurses were absolutely amazing, one in particular- a male nurse, I think his name was Adam. They treated my aunt with such care and compassion. She ended up staying overnight for observation and while the discharge process was long we were all very pleased with her care. God bless you all!
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06 June 2017
Waiting over thirty minutes and still not checked in for a simple procedure. Very slow and unfriendly. Found out from insurance they overcharge and I can over $300.00 here. A money making facility.
Could have gone elsewhere and had almost zero out of pocket compared toresponse / report this review -
22 May 2017
Due to insurance I'm obligated to go to this place . These people are not truly medical professionals that don't respect people who suffer with mental illness . These people are not properly equipped for the community they do even have a social worker in their hospital even though it's a big facility and there's multiple facilities to Charleston . The medical staff are not good active listeners ! they do is just those off give you a random pills and not aware of side effects and all he really cares about their paycheck and not about the patient and their well-being ! I kept had to go back because mant of medication side effects . I'm from out of state and I have put in many requests to get my medical history elsewhere but is been about over year and they have not gotten it done ! These people don't have any no respect no proper morals and how to deal with situations I had to go out of my way to get my medical history and when they told me that they couldn't contact and get though it was just BS because I was able to get them ! Yes people are not medical professionals they're bunch of scammers of the bunch of liars ! They don't advocate people very well for their well-being they're more about the money and more concerned about their paycheck even though that I was trying to file complaints people don't follow through or do they try to make the situation more soothing ! We all know that medical could be a sensitive thing and Can be very pricey but these people do not respect that whatsoever ! Never in my life I've been disrespected just like this ! Southern hospitality is not really exist here ! I got a better help when I went to Virginia went to DC ! I would had to wait for over two months for having a bad allergy reaction because these people don't really care about the situation! It's sad that I had to get a better customer service and better care far away from here from where I live because these people don't have dose of the urgency of any situation whatsoever ! I honestly don't know these people are even a legit hospital I think it's just all an image they more than anything else ! Save your money save your time don't go this this company scam ! You will get mistreated you will be discriminated you will be talking down to you will be disrespected ! If you have a Mental illness if you're not Southern you will be treated differently ! These people are really running a medical business scam ! After having Insurance a writing letters in talking to Lawyers tto resolve some of these issues I am letting people know right now save yourselves from these people ! MUSC is way better ! At least MUSC do try to slove issues then make them worst ! Theses people are not about while being there about trying to kill you ! negative stars that's what they deserve they only deserved to be a company !
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13 May 2017
They have several times not reporting the nurseswhen call button was answerer. They have now over two hours not responded to sendind a nurse. They were going give me insulin without checking suger . Ive never took insulin in my life. They confuse meds. They hung up three times without having the care to respond or ask whats wrong. Glad im not in here with heart trouble?!?!
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13 April 2017
My wife has TBI with Hemispatial Neglect and she is getting incredible therapy at Roper.
PT has her out of the wheelchair to the rollator to walking to therapy from the parking lot. She's walking well around the house! OT and ST are getting similar results.
We just got back from five months at The Shepherd Center and Roper is the logical next step. I can't speak to billing issues, but care for my wife is spectator!
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08 September 2016
They send bill even a year after treatment. They keep sending bill months after months, after you talk to them they will say now all bills settled and suddenly after couple of months another chain of bill will start. Their billing department won't talk to insurance company to sort out issue. You need to ensure from insurance company that your are covered 100% along with network registration date of doctor, don't expect this customer service from Roper.
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