Name: Rooms To Go Furniture Store - Ocala
Address: 2832 SW College Rd, Ocala, FL 34474, USA, US
Telephone: +1 352-237-1144

Rooms To Go Furniture Store - Ocala is a furniture store, located at 2832 SW College Rd, Ocala, FL 34474, USA. They can be contacted via phone at +1 352-237-1144, visit their website www.roomstogo.com for more detailed information.

Location :

2832 SW College Rd, Ocala, FL 34474, USA

Contacts :

Added by Jopie, at 26 November 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Rebecca S

25 December 2017

Great furniture but sales people are too much! Ask me once for help, explain things great, twice ok still but three and four times!! Let me look!! If I have questions I'll ask!
Joni Conner

29 November 2017

It started out as a 1 but ended up as a 5 star! Everything was fine until the furniture was delivered from Jacksonville. All of the hardware to put the bed together was missing. The driver said we could either return it with him or they wold order the parts while still at our house and then a special field tech would come out the same day if we received the parts before noon or the next day (unless it was a Sunday - which it was). So they were supposed to come out Monday; we called customer service to see when we could expect the tech; customer service said they would check into it and call us right back. That didn't happen so we called
Tuesday only to be told that they could schedule a tech to come out in the next 10 days, This was totally unacceptable as were were sleeping on a new mattress on the floor. We called the store and advised our salesperson that the situation had to be corrected or they could pick up the furniture. We were called later in the day and were told that the store
manager in Ocala, Greg Davis would be out the following day (his day off) to put the bed together. To everyone's dismay, the parts that were sent to us were still the wrong ones! After making several trips to to local hardware and lumber stores he was able to work his magic and finally get the bed together. What should taken an hour or so at the most, ended up taking 4-5 hours. Mr. Davis certainly went above and beyond the call of duty for a customer. It's a shame that the customer service dept. (wherever it's located) does not feel the same sense of commitment to
its customers. The truck drivers were give erroneous information to
pass on to us (that a field tech would be out in 24 hours). If we had known what a nightmare was heading our way we would have taken "Option #1" and let them take it all back. It's a shame that the customer dis)service dept. is so lacking in it's basic understanding of what "customer service" means.

Again, our sincerest thanks to Mr. Davis, who went out of his way to satisfy a customer.
The Sundbergs

17 November 2017

know that when they say they will give you a four hour delivery window that that is a complete lie. it says they'll call the day before to tell you what there time is when i got that call it said 7am-10pm. i had to take and entire day off work when i thought i was just going to take a few hours off. asked for my delivery fee refunded and they said it's a third party delivery service. which made a lot of sense because they weren't professional at all. jeans and a dirty tshirt, not even a rooms to go polo or something. they cursed in front of me, the bad ones, not damn and the one kept singing aloud. they also went to wrong house first but i heard the big truck and went outside. the bed is great but after the shipping nightmare from start to finish i'll never shop here again. it's not worth it. i rather just pay a little more and get professional service. i guess you get what you pay for.
Debra Behr

22 October 2017

Saleswoman, Leslie P. was outstanding. Very informative and extremely helpful. No high pressure sales. I will shop there again.
Bob Mulligan

08 October 2017

We had a very relaxed no pressure experience working with Scott. The price of our couch was fair and the delivery people were very nice and polite. The setup took only a few min. and it looks great. Thanks Scott and the delivery men. Great job!!
Richard Nieves

05 September 2017

Knowledgeable, friendly and honest sales folk. Excellent delivery schedules that are flexible and willing to work with you to get it done quickly. No credit check, in store financing options are available if you desire.
Ann Taylor

15 August 2017

Bought new living room furniture and it still has not been delivered. 1st delivery was scheduled for Friday which delivery driver was to scared to come down my driveway. Was scared he would get stuck. Which my driveway is asphalt millings, and washout not sugar sand. Then it was rescheduled for a smaller truck today after 3pm and it's still not here. I have called the store where I purchased it several times and still no call back with a resolution from Greg the Manager. I would not purchase anything from this store. Oh and did I mention I have a family function at my house tomorrow and we have no furniture for anyone to sit one. After getting the run around on Saturday evening and Sunday that they couldn't locate my furniture, I demanded a full refund and bought a new set from Blockers which is better quality, 5 year warranty instead of 2 and bought additional pieces and still came out cheaper then rooms to go. And by the way my furniture was finally located on Sunday after I pointed out to manager George now dealing with me that the trailer that came to by driveway on Friday was sitting in their back lot. I will never step foot into a rooms to go again. The suck
Renaie Fernandez

16 July 2017

Wonderful experience! If you go to Rooms To Go asked for Marcia. I brought furniture back in February and phoned ahead to make sure that she was there. My Mom and I went back yesterday to buy another bedroom set and Mom found just what she wanted.
It was so great to see Marcia again. My 98 yr old Mom thought she was wonderful! Marcia is very personable and she is not pushy like some sales associates. She really cares about her customers. I tell everyone if they are looking for furniture to make sure that they go to Rooms To Go and ask for Marcia. You will not regret your visit!
Laurie Bennett

28 June 2017

Very helpful. My mom needed a new bed. We ended up buying an adjustable Tempurpedic, and she loves it!
Susan Tumelty

24 June 2017

Could not have been better----Great help and great furniture..Love my new recliner-couch. I will B going back very soon to get more pieces---just waiting for my daughter to get the time 2 come with me. Thank U Rooms to Go. Susie
Kenneth Surgener

15 June 2017

The store staff was pretty good, did their jobs. Only issue we had is with the delivery department. They are rude and very inconsiderate. For this reason, we will never buy anything from this company that requires delivery.
Adam Sowell

14 March 2017

The sales staff was wonderful and very helpful. They made my purchase smooth and easy. The delivery process could use a lot of improvements. I had to argue with the delivery person for them to deliver during the times they said they would be there. After a call to the office manage they finally complied with the agreed upon time.
Mayfloweralways

03 December 2016

Delivery was on time,. The recliner was exactly as it was in the store. The delivery guys couldn't have been nicer. Furniture was wrapped in cloth as they brought it in, to ensure it was protected as it was brought through the door. They made sure it was placed where I wanted it, as well and totally inspected the chair before leaving, to make sure everything worked properly and had no damage or issues. The store deserves to hear they've done a great job. Great job, r2g