Name: Rooms To Go Furniture Store - Naples
Address: 3520 Tamiami Trail N, Naples, FL 34103, USA, US
Telephone: +1 239-261-6106

Rooms To Go Furniture Store - Naples is a furniture store, located at 3520 Tamiami Trail N, Naples, FL 34103, USA. They can be contacted via phone at +1 239-261-6106, visit their website www.roomstogo.com for more detailed information.

Location :

3520 Tamiami Trail N, Naples, FL 34103, USA

Contacts :

Added by Jopie, at 02 April 2017

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

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Denise Doberdruk

28 December 2017

We purchased a cute seahorses end table that was delivered damaged. What a nightmare to first get someone to acknowledge that it was damaged, then to get someone to fix it, or replace it. It was made in China and the policy is to fix or replace- you can’t bring it back to the store- for anything- so buy elsewhere! We are still waiting for this to be resolved. The staff are like sleazy, sarcastic used car salesmen. The manager actually said ,” oh I’m so sorry your little seahorse table was damaged but there’s nothing we can do” in a sarcastic tone!!! They won’t give out the number you really need to call- special orders- and they keep saying that someone will call! Still waiting
James Dillon

08 December 2017

Wide selection with good pricing. Great service with clear commitment to customer satisfaction. Deliver on their promises.
Steve Mandresh

06 December 2017

I had an excellent experience with Rooms To Go from start to finish. My sales associate Peter S was the consummate professional. He was informative and attentive without being over bearing. My order was delivered when promised and the delivery team was very professional as well.
Paul Girard

25 October 2017

Sam was great to deal with. They had everything we needed in stock. I would definitely go back to that store again and deal with Sam.
Gail Schutt

22 October 2017

Mary is a great sales person. She makes sure you get all the discounts you have coming and also gives great advice on where to save money. Love the store and it’s stand up movers when setting up your furniture.
Ingrid Bartuccio

14 October 2017

Once the furniture finally arrives, after struggling to get a time and date It's nice. Except for the broken table that was delivered And the huge floor lamp is the wrong color, the sales man (Alex) wrote the order up wrong I never caught it until it was delivered. Daniela works in the office at Naples store, taking phone calls and customer service issues. She has a big attitude and a big mouth with little help, sitting in that desk chair. I will never order from rtg again. To many problems. Only positive thing to say about this whole fiasco is the delivery people are extremely hard working and polite. Everyone else we encountered sucked at their job
Laura Tomlinson

02 September 2017

Fastest, easiest shopping experience! I've always had a great experience at Rooms to Go and yesterday was even better! We live in Illinois and have a condo in Southwest Florida. I received a Labor Day email showing a mattress sale. I needed to purchase a new king size bed, mattress and springs for the condo but didn't want it delivered until early October. Not knowing if I could purchase these items and have them held I called the store and was directed to sales associate Michael Roper. Michael answered all my questions and in less than 10 minutes I had accomplished everything I set out to do, thank you Michael! Can't wait to see the new bed set up in October! Rooms to Go has the best customer service and we'll be happy to purchase from them again even if it's from Illinois!
Robert Hodel

17 August 2017

Mary Hone is the best! She was knowledgeable and patient. Spent lots of time with us to be sure we had what we wanted, and personally had several of the items we were interested in so had good feel for product.. Gave us excellent advice on the quality products Rooms To Go offers.
Robert M. Bosch

05 July 2017

We were not easy customers in that we kept on changing our minds on what we were actually looking for. Our salesman, Sam DeAngelis was both knowledgeable and patient. After trying two other stores we found exactly what we were looking for and at the right price. We will definitely go straight there next time we need something.
LindaLew Nolastname

16 June 2017

These guys are hustlers. Once you walk in the store they are like hawks. Where they put the hurts to you is in all the add ons that you don't want, like fabric protectant. They write the bill up so you have a tough time deciphering it. I love the way management replies to all the 1 stars with "I hate to see this 1 star review", well management, if you hate to see it, do something about it, stop taking advantage of people. I honestly believe the 5 star reviews are from their own salespeople. Save your money, buy from Costco or a place that is reputable, certainly not here.
Robert Farrell

11 June 2017

Was shown one item and sold another. Sales Rep Alan Mangan is ill-informed and unapologetic.
Kenneth Jones

24 May 2017

Very disappointed in rooms to go. I ordered from the Naples Florida store and was told the only available delivery option was express. I was fine with waiting as long as it didn't take months. My salesman said the delivery people could not set a specific time but he assured me that the driver would call 30mins before delivery. I live in a house behind another and he made notes saying that the driver will read them and know where to go. He also told me that the delivery staff would take my old mattresses without any issue.
In reality, the driver didn't call before hand, went to the front house, woke up the sick 83 year old woman, and I had to chase them down the road in order for them to pick up the old mattress.
The WORST part yet is when I called rooms to go to inform them on my issues. Both local and corporate offices seemed not to care. Rooms to go does not care about the customer once they have your money.
MissFernanda

09 April 2017

My family recently purchased a full bedroom set that was delivered on Saturday but when it got to our home there was things damaged and the bedroom set did not come completely some stuff was missing. We tried calling customer service and they were being rude and not helping at all instead of coming to an agreement the person was being sarcastic and saying that people don't complain to them and that if there was a problem that it wasn't their fault. This is truly the worst experience we've ever had.