Name: Rooms To Go Furniture Store - Greensboro
Address: 4206 W Wendover Ave a, Greensboro, NC 27407, USA, US
Telephone: +1 336-315-7501

Rooms To Go Furniture Store - Greensboro is a furniture store, located at 4206 W Wendover Ave a, Greensboro, NC 27407, USA. They can be contacted via phone at +1 336-315-7501, visit their website www.roomstogo.com for more detailed information.

Location :

4206 W Wendover Ave a, Greensboro, NC 27407, USA

Contacts :

Added by Jopie, at 25 March 2017

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 12:00 – 6:00 PM

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Rachael J.

25 December 2017

Delivery is not good. They give you a 4-hour window 2 days before delivery. They think they’re the cable company?

I got a call at 3:45 pm (for a 1-5 pm delivery window) from the driver saying he had one more delivery. So I leave work early. He doesn’t show up until 6 pm - after not answering my calls - and I’m gone by then.

Then they say they can’t reschedule delivery until 2 weeks later. Just a big hassle.
James Anthony

20 December 2017

Excellent customer service with sales representative. Gave me all options at an affordable price! I will be back in the near future for a bedroom package! Thank you!
Joseph Sosa

11 December 2017

It's rooms to go, the room and get a good price. We were just looking for a affordable temporary couch, they did not have any in our price range. But their product selections were nice.
Jerry Spencer

28 November 2017

Dean was GREAT!
We looked at everything in the store on our first visit and committed to nothing but Dean patiently stayed with us. When we returned a few days later, we asked for Dean and he was patient with us again. Absolutely no pressure.
We furnished our home here because of Dean..
Annette Perdue

26 October 2017

Francesca was the sales associate, and she was very helpful, as the matching pieces that I wanted were no longer in the sales floor. She helped me find what I wanted and took her time going back and forth between items till I made my final decision. And then she sold me on an extra piece that I had intended to purchase.

Ann Perdue
Paula Hagen

20 October 2017

The In-store sales people were great, but delivery service was terrible, I actually cancelled my order because of it. If you can go pick it up, great; otherwise, good luck. They gave us a 4 hour window of 2p-6p although I requested morning delivery due to my work/sleep schedule. My boyfriend left at 6:30p after waiting all afternoon for them ( I was sleeping), they call around 7:45p to say that they can't find the house, then they call again to say they're at the house but no one was home - not true.
Rodale Thompson

20 October 2017

The purchase of my furniture went fine. I was given a four hour delivery threshold which they were not able to meet and didn't call to let you know they're running late. A dispatch calls me 2 hours after my for our threshold it tells me the guy sitting in my yard and no one's home and I tell him he's not in my yard. So delivery is a nightmare take a chance if you like I cancelled my order.
Shannon Ayscue

06 October 2017

Rooms to go in the store is great but when it comes to getting your furniture after they've already gotten your money they suck. We have been waiting for over a month to get a table and 2 lamps that weren't even on back order. They say they called a we declined to have it delivered. Why would we decline something we already paid for? Now they are set to deliver again today. Haven't heard a word. I've had to call twice. They were supposed to be here between 11-3 and they haven't shown up. So I called again. They say they are running behind. So a company this big doesn't have the capability to call and tell you they are running hours behind??? Really??? This will be the absolute last time we ever buy anything from them again. I'm going to tell all my friends and acquaintances and family to NEVER, I repeat, NEVER buy anything from Rooms To Go. This has been the worst customer service I have ever received and I have been in customer service for over 20 years!!! I called the company to complain and asked to speak to a supervisor and they said it was my fault because I changed the delivery date. I asked to speak to his supervisor and he ask me for what? What are you going to tell them? I am so livid. I have never been so angry. So if you want furniture in a timely and professional matter, don't go to Rooms To Go. They are the absolute worst, especially after they've charged you and a huge delivery fee on top of that!!!!!
Michael Schultz

08 July 2017

Walked in, had an idea from online about what I wanted for the primary piece. Was shown exactly what I was looking for. I explained my needs, and they showed me two more models (one higher, one lower) to see if they fit my needs. Coincidentally, the initial piece I was looking at fit the bill.

I was also looking for a bedroom set. I found the online gallery to be sub-par for what I was looking for (images were poor). In person, I was able to describe again my needs, was shown three options, and one of the three fit the bill perfectly.

Overall it was a pleasant experience. My only gripe was that the furniture basically HAD to be delivered because of the warehouse that it came from - there was no point in me driving out to get it.

But that brings me to the last point that doesn't have to do with the store itself, but rather the representatives who came out to bring my furniture in. They were extremely efficient and had everything setup in less than 30 minutes, without damage. They were also kind enough to give a 20 minute heads up that they were on the way to deliver the furniture which allowed me to make the final preparations.

I would certainly consider them for future needs. I don't think I would buy just one piece though, if I was simply looking for a lamp or table.
Joni Yates

21 June 2017

I walked in the door and Harold greeted me and asked if he could help me and I accepted. I told him that I was looking for a sectional with a chaise, hopefully gray in color and an accent chair with red and he was very knowledgeable of what I wanted and brought me to each and every one and was very professional and friendlyalong with knowing each product's quality. I also found the exact area rug that I wanted and Harold was so helpful in making sure I was happy and satisfied with my choices. It was a very relaxing and enjoyable experience and I would highly recommend RTG and Harold as their associate. Thank youanother very satisfied customer!
Katie Yarbrough

12 June 2017

I went in nervous about purchasing new furniture. I worked with Lisa and she FANTASTIC. She was very understanding of my OCD tendencies. I must have changed my mind 30 times. PLEASE LET LISA KNOW I AM SO GRATEFUL. I got the right sales person. She was so patient.
Kimberly Starcher

11 May 2017

having to give this company 1 star is too much. Why do they even give you a time window for delivery? My delivery was 1-5 and here it is 716pm and we are still waiting. This is total bs. Today is my kids' birthday and we are not going out to celebrate as planned, instead I am sitting here waiting on my delivery. They said they tried to call me and my mom this morning but neither of us received a phone call. Imagine that. This is the worse delivery service I have ever witnessed.
Christopher Logan

23 April 2017

After reading all of the negative reviews I was weary about purchasing from here, however my experience was nothing compared to the others I have read. The sales rep who helped me (John Hart) was extremely cool. He was assertive in his sales tactics but not aggressively pursuing me every 5 minutes. He allowed my mother and I to walk the entire floor before returning to see had I seen anything of interest. Delivery was A+. My time window was set between 1:00 & 5:00pm, they arrived at 12:30! Took them another 30 minutes to install the sectional. The piece is nice, intact and clean (absolutely no scratches or blemishes). Delivery guys were professional & helped inspect the furniture prior to them leaving. Ultimately, my experience was great
Becky L

01 April 2017

I purchased my son a bedroom suite at Rooms to Go on January 21, 2017. The salesman, Frankie, was very knowledgeable and patient as I decided on which suite to purchase. Everything was fine up until the point of delivery. When the furniture was delivered, the delivery guy stated that they loaded a broken headboard on the delivery truck and therefore, he could leave the broken furniture and that my son could just sleep on the floor on the mattress until another headboard could be ordered. A week or so later the new headboard was delivered. This time the delivery man stated that he had failed to bring along a screwdriver to work that day and therefore could not put any furniture together that he delivered that day. My son had taken off of work both occasions to be there when the furniture was delivered. I was extremely agitated at this point and contacted customer service and the store manager to express my sincere disappointment about how poor the delivery service is at Rooms to Go (which was a waste of my time). I wanted to purchase a bedroom suite for myself and have waited a month to purchase one while contemplating whether or not I wanted to go through an experience like that a second time. I have now decided that I will purchase my bedroom furniture from Ashley Furniture in Winston Salem after seeing that other people have experienced negative things as I did from Rooms to Go. Just as a note to future potential buyers: I noticed that some of the comments at this website state that Rooms to Go doesn't honor their guarantees on spots on furniture. For the record, I bought a couch from Ashley Furniture about five years ago and purchased the warranty. We spilt something on the couch. I called Ashley Furniture and they sent someone out to my home. He stated that he couldn't get out the spot. Ashley Furniture sent out a new couch without any hesitation whatsoever. Seems to me as if Rooms to Go in Greensboro could learn something from the customer service representatives at Ashley Furniture in Winston Salem.