About
Location :
Added by Jopie, at 07 March 2017
Opening Hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
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13 Reviews
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15 November 2017
Great experience. Sale of my brand new car in less than 3 hours--that includes, looking, test driving and paperwork. Couldn't have asked for better treatment. Every representative that was involved in the transaction, from salesperson to financing were knowledgeable and very polite. Everything was explained to me from beginning to end and I left the dealer knowing full well what I had bought. I love my new car and wouldn't trade my experience for anything.
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06 November 2017
I drove 2 hours to get to the dealership. I was very happy to find that all of the vehicles were unlocked and had information, including prices posted. The salesman was nice enough to let me browse on my own and not haggle me while I was trying to decide on a vehicle. I called his cell phone when I was ready to test drive my vehicle of choice. I was very happy up until the point of warranty discussion. I had spent 3 hours looking at vehicles (my choice, couldn't decide) and hadn't eaten all day and was very tired and just wanted to close the deal and go home. I felt very pressured to purchase the warranty and was told how it was only $$ per month which made it sound like a good deal. The lady was haggling me about the warranty until I gave in. Then she was rushing me to sign and pushed the paperwork in front of me so quickly. I was guilty of not reading it all (my last mistake) and it was closing time. I didn't leave the dealership until after 8:15pm. The very next morning I started reviewing the paperwork and found that the warranty added $4,000 to my total cost. Then I understood why my payment was so high. I was able to cancel it that day but the $4,000 will be put toward the principle and my payment will still remain high for the remainder of the loan, which sucks.
So great dealership but don't let them haggle you about the hidden costs of the warranty. Gap insurance is one large part of it which my auto insurance already covers that anyways. Great prices, NO WARRANTY.response / report this review -
28 October 2017
I had a wonderful experience coming to Ricart. Cars and pricing were great. The staff were helpful and nice. They did a great job of explaining the process. They even worked with me on getting a car without a down payment. I went in on a Saturday(which was busy) and was helped right away. I was driving home in a new car in less than 3 hours. I have to give a shout out to Jon P. because he was professional, down to earth, and was all around the best cars salesman! I definitely will recommend Ricart to anyone looking for a new or used car. I will be coming back for any future car purchases. Thank Ricart for making buying a car easy and an enjoyable experience!
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23 October 2017
This was my first time at Ricart and I have to thank a young lady my salesperson Crystal Cruz for her help. She went on her day off to work with me and accommodate my schedule. I really wasn't sure if I was going to buy a car or what I really wanted. She sat me down and asked me what did I wanted it in a car and we found like 5 different ones that got my attention. She was patience and allowed me to look at all of them and even took me back again as I wanted to compare once again. Thanks for your patience, professionalism and dedication to your job. At the end I bought my first Chevy and I'm in love with my car.
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19 October 2017
While Ricart has good selection, they simply do not do what they say. It was written in to my contract that they would fix scratches for me and would take care of getting it scheduled. Called numerous times and heard they would have to verify it with their sales group and would never return calls. Says a lot about a company when they promise to do something and don't do it. They simply do what they have to do to make a sale and then don't hold up to what they promised and avoid you hoping you will go away!
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07 October 2017
I recently purchased a new fusion at Ricart Ford. Phil was my salesman and he was amazing. He was patient, he was kind and he answered all of my questions. He is new and I was pleased to purchase from him. This is the second vehicle I have purchased from Ricart and they definitely know how to treat their customers. Dan also went above and beyond to make sure that I drove off the lot happy. My car was detailed from head to toe and looked so pretty. I'm very happy with my car and with my experience. Buying a new car can be very stressful. Just remember to ask a lot of questions to ensure you're making the right decision for you.
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07 October 2017
The staff at Ricart Ford is absolutely amazing. My wife and I were definitely in a bind, as my car had broken down the night before, and as it turned out, repairs to that car were going to be prohibitively expensive. My wife and I were originally looking into getting another used car, and my wife contacted Ricart early on that day, but with the negative equity we were carrying over, it was suggested we buy new, as the amazing rebates would help hide the negative equity.
It was a rough day to start, but the staff at Ricart Ford, most especially Troy, Chad, and Zach, were up-front and honest with us every step of the way, held our hands through the entire process, and with their help, we were able to end our day on a high note with a new Ford! Ricart Ford has defintely earned my future business, and we look forward to making future vehicle purchases there.response / report this review -
30 September 2017
The buying process was fast and efficient. Pricing was fair and the vehicle I test drove actually went down in price overnight which sweetend the deal for me. Andrew our sales pro was awesome, he even came in on his day off to close the sale. The vehicle was delivered promptly, the sales process took less than an hour. We will definitely refer friends and family here.
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20 May 2017
Had a great experience buying my first used car here I was offered a finance rate a full 2% lower than when I purchased my other vehicle elsewhere just 2 months ago and a body panel alignment issue that was misdiagnosed at a local Chevy service center and deemed to be not covered under the remaining factory warranty was taken care of very quickly and with no question by Ricart. Ask for Devin or Austin, they took great care of me. Will definitely look here again for my next car
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18 April 2017
Great help with the folks at Ricart!! This is the shortest time I have ever spent when purchasing a vehicle. Only reason I gave the 4 stars and not 5 stars, I think the truck I bought would have had a better detail job, First impressions are lasting. At this time I love my 2016 F250 and I believe I paid a fair price. Finance was also easy and helpful and provide other option and matched my own bank. Thanks for all you help!!
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18 April 2017
I just purchased a 2017 ford mustang last week with Kyle Jones at Ricart! He actually came in on his day off & was so patient with me! I'm extremely happy & satisfied with my car & his expertise & customer service!! Chad his boss was amazing too! So thankful & excited to be a part of the Ricart Family! Go there if you are looking for a great deal & outstanding customer service!! They are #1 for a reason!
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04 April 2017
Kayla Back and Josh Rice were amazing. Kayla's no pressure but let me show you all the features of this vehicle sold us! She is so very helpful and was able to answer all our questions. She has further checked in to see if we had any questions. That was truly appreciated and unheard of as normally they are on to their next sale! She is truly an asset and you are very lucky to have her on your Team!!
Josh was awesome and very personable. He was able to work with us on financing options and was very patient with all of our questions. There was a deep scratch on the vehicle and he arranged a repair, had a rental vehicle ready and followed up to check on us. We are hopeful your service is as amazing!!
We have purchased several vehicles and even came to your dealership even though we have a large Ford dealership in our area. Your pricing beats everyone and the Team was amazing!! We will be back and have already referred a couple people!! Great experience so far!!! Way to go!!!response / report this review -
14 March 2017
The service is always fast when I go. The staff is friendly. They do everything to make sure you're comfortable while you wait. I've never had an unpleasant experience with staff while there. They have coffee, subway cookies, and bottled water for you to enjoy while waiting.
They come out and tell you what they saw wrong or tell you if everything looks right as they service your vehicle. They also will run your car through the wash after they finish servicing it.
Great customer service!!response / report this review
