Residence Inn by Marriott Gaithersburg Washingtonian Center

Location :

9721 Washingtonian Blvd, Gaithersburg, MD 20878, USA
Added by Jopie, at 10 June 2017

Add email
Add business description
Add Social Media
Add Products and Services

• Daniel Riley

  09 April 2018

  Pretty good for a weeks stay. Mostly quiet and clean. Parking can be tough especially if you are coming back late at night.

  response / report this review
• Jess Braskey

  04 April 2018

  Quite a horrible experience. My husband and I originally booked a 3 week stay about a month ago but only lasted for 3 days because we couldn't stand it any longer. Our room was filthy upon check-in, the biggest problems being popcorn all over the floor and a very sticky kitchen floor. The front desk staff was very rude and unorganized beyond belief. The kitchen staff was also very rude at breakfast, as if they were mad to be working. We were placed right next to a BROKEN exit door which could not have been legal. If there were to be a fire emergency, we would have to walk the entire length of the building to exit I'm surprised they didn't get in trouble for this. I DO NOT recommend staying here.

  response / report this review
• Marc B

  22 February 2018

  Good breakfasts, nice beds. Enjoyed my stay with zero problems. Kitchen was updated and newer. Good value for my money. I would stay here again without hesitation

  response / report this review
• Kendra Wilkerson

  30 January 2018

  Although the rooms are nice and they have great amenities. The front desk staff is extremely rude. My family and I were staying here for almost a month after we had a house fire and we had to get our keys fixed every day that we stayed here this was an extreme inconvenience since we all are busy during the day when we come back we just wanted to go straight to the room and rest. Then one morning I took my younger siblings to the school bus stop and of course I don’t have my ID being the fact that I was only running out for a second. I tried to explain this to the rude front desk staff and they proceeded to argue with me about needing a ID.. I had been staying there for a month! Great rooms and breakfast. Bad customer service. I will not be staying there ever again!

  response / report this review
• Rick Gedden

  10 January 2018

  My wife just checked in Sunday night and Monday woke up with this bug on the bed. If you google Bedbugsit surely looks like those pictures.
  She had to go to work and after working all day and into the early evening, she returned only to be locked out of her room with all of her stuff still in there. They did not call, text or email to inform her that she needed to move rooms. However, when she went to the front desk they informed her that she had to switch rooms as they needed to fumigate. They gave her a key to allow her access to the room to get her belongings. When she went in, the bed had been stripped down, the mattress picked up and leaning against the dresser where her stuff was stored. Furniture all moved around, etc. She had to move all the stuff in order to retrieve her belongings out of drawers. Very unprofessional, very stressful and extremely disturbing to say the least. Additionally, the room they moved her to is directly above the first one.

  response / report this review
• Chris Helmey

  16 September 2017

  It was a great hotel. Very clean and the room was wonderful. It would be nice if they could label which breakfast items have dairy in them because some people have allergies and it is hard to tell what is safe

  response / report this review
• Marlene Leuenberger

  21 August 2017

  Very comfortable and well equipped room. Check in was a bit slow. Desk was unattended and it we waited quite a while before anyone noticed us. There was no bell either.

  response / report this review
• Daniel López Vázquez

  21 July 2017

  Great service and big rooms

  response / report this review
• Gabby Sugarman

  08 July 2017

  We only stayed in the one bedroom studio for one night but we were pretty pleased, especially for the price. The room was nice and had a big fridge and nice TV that you could rotate. Good bathroom, nice athletic room (nothing fancy but it had all the essentials, like treadmills and weights). The continental breakfast was good, too. Really good for the price.

  response / report this review
• Sam Su

  06 July 2017

  Just stopped by to see a friend. Nice rooms with a small kitchenette. Could have brighter lights in the rooms though. No need to pass through a lobby to get to the rooms which are controlled by card access.

  response / report this review
• Brooks Inman

  02 July 2017

  Stayed for one night. The room was great, enjoyed all that it offered. The breakfast in the morning was really good. The staff was very friendly and helpful.

  response / report this review
• Gracy Deo

  17 June 2017

  I love the fact that it feels like home. It's such a great place.

  response / report this review