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About

Hilton Garden Inn Rockville Gaithersburg is a lodging, located at 14975 Shady Grove Rd, Rockville, MD 20850, USA. They can be contacted via phone at +1 240-507-1800, visit their website hiltongardeninn3.hilton.com for more detailed information.

Location :
14975 Shady Grove Rd, Rockville, MD 20850, USA
Added by Jopie, at 26 May 2017

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13 Reviews

  • Scott Barr
    25 April 2018

    The room was clean and very comfortable. The TV has HBO. There is a bar and grill and breakfast is a good price. Also, close to shopping centers. Would DEFINITELY stay again.

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  • Carmen Langley
    24 April 2018

    I really liked this Hilton garden inn! I typically stay at the Homewood suites next door but they were all booked up one night so I stayed here and loved it. Super comfortable bed, clean, looks new or newly renovated at least. The room I had was facing the busy street and I was only on the 2nd or 3rd floor so it was a bit loud but I was so tired from driving all day it didn't really matter.

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  • Katherine Lelito
    09 April 2018

    Edited to add- back again and I always love this hotel. Clean, comfortable, quiet. The front desk and other staff are very nice and helpful.

    I've stayed at this hotel several times now. There are a lot of hotels in the area- but I always stay here because the customer service is excellent, it is clean and it is walking distance to my clinic, Starbucks, groceries and restaurants. There are some rooms that are quieter than others- just ask the staff to help you out if you need to change rooms. They're great.

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  • M P
    15 March 2018

    I have nothing negative to say about this hotel. This hotel was a home away from home. Rooms are clean, large, and have a kitchenette. We stayed in the MD area for a total of seven nights. Each day the staff members are very welcoming, friendly, and thoughtful. They had a laundry room, gym, and pool. The stay was just amazing. Breakfast is well prepared and delicious.

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  • Lon Binder
    27 December 2017

    Great, consistent hotel. We've stayed twice and had a good experience both times. Staff is incredibly friendly and helpful. Great central location for the city. Kids room, pool, free breakfast, lots of parking, time of shopping nearby, and good pricing.

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  • Amelia Myers
    29 October 2017

    I've been here a few times for Pokemon Go Raids. Their parking lot is nice and the exterior of the building is well-maintained. Their flower gardens are nice. I'm incredibly grateful their employees do not harass Pokemon Go players. Keep up the great hospitality!

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  • Andrew Hensel
    24 October 2017

    Great location. Beautiful lobby. Very nice pool. The breakfast bar was a little disappointing, not as good as many free breakfasts I've had. Staff was very friendly and rooms were clean and quiet . Would stay again.

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  • Anointed A
    20 October 2017

    Nice hotel. great meeting space. great location.

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  • Murluoh
    25 July 2017

    Went in for a meal and had a couple drinks. All the servers were very nice and prompt. Will definitely be going back when I'm in the area

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  • U-roy Felix Agboli
    16 July 2017

    Beautiful place with great poolside. Serene Neighborhood with great customer service. I'm enjoying my stay so far

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  • Ericka Fraser
    08 July 2017

    Because the suite was large and comfortable everything needed was at your finger tips. I don't know if all the rms are the same but this rm was on the 6th fl and it was even nicer than a suite at embassy suites because it had something they don't

    A full kitchen and living rm like Marriott Residence Inns it also had a great breakfast bar in between the two that sat 3

    Made me wish I could have stayed a few more days

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  • Lisa Sippel
    01 July 2017

    Always a great visit. Family bummed as pool closed from 9-5 but upon asking they brought in a lifeguard (county ordinance)! Would have given 5 stars if kids play room was in order; the games were scattered and the foosball table had no ball. Otherwise they were VERY accommodating. Definitely coming back!

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  • Nene Thomas
    02 June 2017

    **Don't Book Here** If negative 1 was an option that would be my choice unfortunately I had to select a star. I booked a room with this hotel months ago for for my mom to stay the 1st week of June and i received a confirmation email showing the amount for the total stay. (Thank goodness I kept the email) When my mom checked in, the "Front desk supervisor" Sawyer Hazel quoted her a total which was over $140 more than amount the room was initially booked for. I personally called the hotel to inform him and he swore me down nothing had been changed and that the room for all three days were over $200 per night. Unfortunately at the time i spoke with Sawyer I wasn't home to access the confirmation email i received after booking it. Once I reached home sure enough he attempted to rip my mom off and had the audacity to catch an attitude with her when she went to the front desk to speak with him.

    Lord knows how many other customers he's done this to and probably kept the overage for his pockets after adjusting the amount in the system. His superior / corporate office should definitely investigate this behavior or you'll lose many more customers.. Very disappointed :(

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