Nice, quiet and roomy room. Staff was very friendly and helpful. We were impressed with how quiet the room was for being in a metro area. The only complaint, the room wasn't that clean. Dust on furniture and hair in shower. Overall, good place stay when diving through Albany.
Cannot beat this hotel for the price! The staff all are extremely friendly great breakfast and happy hours very accommodating! Clean good sized suites
Very nice rooms. I like the split suites offered by Residence Inn where the sleeping area can be closed off from a living area. All decorations, furniture, and fixtures were clean and modern. The shower was slightly annoying with an unclosable back half, but was very spacious. Finding a parking space wasn't a problem. Getting to the hotel was a bit confusing having to use a side street that can only be turned on to in certain directions, but Google Maps knew the right way. Breakfast was warm and had options. Front desk staff were friendly.
Great location near the mall (one of the best malls I have ever been to). The rooms are very nice. I was upgraded but I'm not sure to what since the room looks like a standard Residence size.
Clean room everything you would have in your kitchen except an oven. Breakfast included. Nice lounge area and outdoor patio with table chairs fire pit and grill. Friendly and efficient staff.
Large, clean room, easy check in. Accommodating and friendly staff. Very difficult to find the entrance to this hotel, as the address isn't quite where the parking lot is. Nonetheless, had a great stay and would definitely stay here again.
Just refreshed a few years ago, this is one of the most modern Residences Inns we've stayed at. Bar-style counter seating in the suites kitchenette (instead of the little table that's more common), large spacious bathrooms, TVs mounted on the wall instead of on stands.
It's very modern, but still comfortable. The only catch is the super modern looking shower instead of the family-friendly bathtub. 🛁 If you need a bath, ask early, some rooms still have them.
Fantastic suites and very friendly staff. I was a guest for nine days and shared a suite with my college. Usually when I am working I have a hotel room to myself and in this week it was more or less the same experience. We shared the entrance and a living room but both had our own bedroom and bathroom. The perfect match when you work together and still need your own privacy. Breakfast was good and on early hours and the location for me is perfect with my work nearby. I can definitely recommend this hotel to everybody and I will absolutely come back the next time I'm working in Albany.
We were able to gave a pet friendly room next to an exit. It was quiet and the room was great. We wished we had real bacon at breakfast but everything thing was great otherwise.
Stayed there for just one night and was pretty much blown away. We got the cheapest room there was and I couldn't believe how big it was. It still had its own kitchen and living area. All I really needed was a bed to sleep in. Very clean and very new looking. I did a lot of research on cheaper hotels and it seemed like all of them had a lot of negative reviews for how dirty they were. This seemed to be the cheapest one I found that was near the SUNY area that was clean. After staying here for this trip I would definitely make Residence Inn hotels one of my first searches when I'm looking for hotels anywhere I go
Overall our experience there was great. Breakfast was good and the room was good. Plenty of space for the whole family. The location was good, but it's not easy to get to. Entrance is not on Washington Ave extension but on a service road. Also when we asked to extend our stay the front desk staff person didn't put it into the computer correctly. Thankfully we got it figured out.
This place was amazing! They truly make you feel welcome and are extremely accommodating. Clean, great food (they have mixers during the week) and great people. The customer service was wonderful and the general manager really makes sure you are taken care of. We will be making sure to stay at future residence inns based on this hotel alone!!
Stayed in a two bedroom, two bathroom suite -- it was very very nice! Even staying in the smaller room, I never felt cramped. Checking in was very fast and easy after doing most of the process online. The only small issue was getting to the place -- it was easy to spot from a distance, but finding the road to get there was a little challenge. Still, a very nice place overall.