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About

Red Roof Inn Florence - Civic Center is a lodging, located at 2690 David H McLeod Blvd, Florence, SC 29501, USA. They can be contacted via phone at +1 843-678-9000, visit their website www.redroof.com for more detailed information.

Location :
2690 David H McLeod Blvd, Florence, SC 29501, USA
Added by Jopie, at 18 April 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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12 Reviews

  • DeAndre Johnson
    16 December 2017

    I've been staying here for a year now, as an over the road truck driver I know this is the one place I can come and feel clean and be peaceful. NOT TONIGHT! Hands down the worst experience I've had at ANY hotel. The smell was stomach turning and that's on top of the room smelling like smokewith my asthma that's a no go Especially from a hotel claiming to be smoke free. Every piece of linen was stained from the top spread to the pillow cases and sheets There were a few bugs in the bathroom as well. I've never been more disappointed and I ended up staying in my truck tonight. Won't ever stay here again That's for damn sure.

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  • Victoria Clarke
    13 November 2017

    I've stayed at this location twice now within a few year on my way to Florida. The rooms are fairly new and the beds are very comfortable. Last night I checked in and had trouble with the key to the door and the door sticking, not once but twice. The maintenance person Chris was wonderful in helping us. He not only checked out that issue but gave the room a look over to see if it needed anything else and found the phone was out of order. He walked us back to the office to get another room. He was kind and professional. He seemed to really care about our quality of stay and as a consumer I appreciate that.

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  • Jason C
    01 October 2017

    The room was modern enough, but the room had a strong musky smell. The floor was also filthy, it felt slimy and had black marks that came up with a wet rag. There was also dog hair under the covers. The price was right but cleanliness was poor.

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  • Chris Fuller
    27 September 2017

    I don't know how this hotel is rated higher. We stayed at this hotel after hurricane Irma when we were on our way back home. There were no other rooms available at any other hotels. This is the second time I've stayed at a Red Roof Inn (two different ones) and that experience wasn't very good either. Where do I start: There was mold under the shower soap dish and there was a clump of hair in the shower drain. They have a safe in the room and they automatically charge you for use whether you use it or not. You need to say something when you check out so you don't get charged for it. We had the standard room and there was no fridge, microwave or coffee pot. I later found out that their "upgraded king rooms" were the only rooms that had these. Other hotels I've stayed at had them in all rooms whether it was an upgraded room or not. In the bathroom there were two washcloths, two bath towels, one hand towel and only one small trash can in the room. The air conditioner was EXTREMELY LOUD and made it difficult to sleep. We tried to call the front desk to find out what time check-out was and the phone in the room didn't work. I used my cell phone to call the front desk and no one would answer. I let it ring 20 times. I ended up calling the corporate office to find out what time check-out was.

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  • Wendy's Vacations
    13 September 2017

    I'm very thankful I found rooms available at this hotel. I'm an evacuee from Florida. But the shower was clogged. The toilets go down very slowly. The bed and pillows are not that comfortable. No children channels. Our rooms never got done. We stayed there three days. No breakfast at all. But for the price can't say for much.

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  • Logan White
    10 September 2017

    While evacuating from Hurricane Irma, our car broke down, and we were towed to this hotel. Unfortunately they were all booked, but my 5 year old was freezing and sick. The woman that worked around 4am on 9/9 was amazing. She let him stay inside to warm up, gave him some warm tea, and even let him watch videos on her phone while his mom and I tried to find us a room. If it wasn't for her, I'm sure that he would be sick as a dog right now. Really reinstated some of my faith in humanity. This woman absolutely needs a raise or promotion or something!!!

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  • Forest Rothchild
    09 September 2017

    When staying at a Red Roof Inn accommodations are as expected. I will say the rooms were pleasantly refurbished. They were clean and easy enough. We were limited to room selection due to occupancy but that had nothing to do with the quality of the facility. So when on the road and needing a quick and inexpensive place to stay this definitely fit the bill especially being that it was pet friendly.

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  • Michael Firman
    06 July 2017

    Extremely polite. Room was very clean and the bed we had was huge. Flat screen tv, cable. Water was very hot. Really no complaints. I will definitely stay here again.

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  • Michelle Smith
    20 June 2017

    Gwen at the front desk very nice, I asked for 2 extra bathtowels and got them right on the spot. As for the rooms when we decided to go to bed my husband saw a pubic hair on the sheet as well as food. I went down stairs to ask for clean sheets. Gwen asked me if I wanted to change rooms I said no just the sheets. Thanks again Gwen. As for April the she needs to do her job or find something else. You should take pride it what you do.

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  • Carrie Picker
    14 June 2017

    Staff was friendly and accommodating. Had AC unit trouble, and the quickly moved us to room with better AC unit. Only 4 stars because room had 2 towels and none available from housekeeping

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  • Tyanna S.
    25 April 2017

    After driving 11hrs got here early my husband went inside to see if we could check in early and was told by staff at lobby desk he booked 3rd party "there's nothing we can do for you." We are now sitting in the cars with our dog in parking lot waiting to get a room. To make matters worse while waiting I figured I'd clean my car out after a long drive. I went to through out my soda cup and every garbage pail I went to was overwhelmingly​ overflowing with trash. So not only was the customer service unaccommodating under our rare circumstances but, it also needed to be properly maintained. NEVER AGAIN!!!

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  • James Hessler
    25 April 2017

    My wife and I arrived 1 hour earlier than normal check in which is 3 p.m.. Now I do understand check in is at 3 technically but I asked if any rooms were available and I was shut down immediately and told checking in is at 3 nothing can be done. I've never had that done to me before not that arrive early all the time but on occasion circumstances dictate that you arrive early and at the very least it would be nice if they even acted like they were interested in trying. Literally every single garbage can on the outside of the building was overflowing with trash. The only thing good about this place was I got the room for $60 they accept dogs and it's located near a lot of restaurants. If you don't mind sleeping in a dirt hole then I guess this place is good or if you're stuck because you're traveling with a pet.

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