Good price, but rooms could have been a bit cleaner. We didn't have enough pillows and they didn't have extras at the front desk. Ended up using a towel as a pillow. Guess you get what you pay for. Overall it wasn't horrible. I've stayed in much worse at a similar price point.
Furniture and floor/walls of bathroom needs a good scrubbing. Location was good for what we were in the area for.
Definitely needed some updates. The service was okay but the rooms were nice and cool. The cable tv had many other features and it was clean. It was a nice experience overall.
The staff was very nice. The room was very clean. It was a good place to spend the night at a reasonable price. I would stay there again.
- Needed rags & towels
- For what we paid, there should of at least been some doughnuts or cereal. But NO breakfast, that's not cool.
- Customer service took a vacation, because there was none there.
- Maintenance man stayed next door, hammering, using a saw. This went on at night, and in the morning.
- I shared this with the front desk staff, who had attitudes. Like they didn't want to be at work, in the first place.
- Not happy at all!
First room had smoke detector chirping. Free upgrade for my week stay. Management and staff very friendly. I enjoyed the newly remodeled room. Elevator to third floor was nice.
Had a great stay everything was clean it smelled nice definitely didn't smell like old men it stayed in the room the night before me like some hotels I've been to. The staff was very courteous although I couldn't understand the girl behind the counter. I wish the vending machine had Skittles I walked all the way from one side of the building to the other just to settle for a bag of M&Ms but that's pretty much my only complaint need more sweets in the vending machine some people don't want just chocolate maybe throw some Starburst in there definitely some Skittles but that's just my opinion
The service desk personnel were very supportive. They assisted with appropriate directions and provided hot coffee all the time. The location was close to a lot of food, a mall, and just a few miles from a public park. The room we stayed in was musty and smelled of old cigarettes. I pulled the filter from the air conditioner and washed it off in the tub, and the water ran off black. Therea was a digital safe in the room but it was not working. There was Internet advertised but it was not working. There was a nice flat screen TV and plenty of channels for surfing. The TV, refrigerator, and microwave however are not secured to the wall for safety so it is not a kid friendly room.
Staff was very friendly and was centrally located to restaurants, shopping, and Air Force Museumit went downhill from there. Arrived at hotel to have the police at the room next door. Noise from other guests both nights we stayed, the air conditioner worked but sounded like it was going to explode. The toilet ran all night, the internet was ok when it worked, we brought our firestick with us and the tv would switch channels on us. The beds were HORRIBLE. Hard as rocks with pillows to match, blankets and sheets had burn holes in them even though it's non smoking hotel. This is our 2nd time at a Red Roof and the other one wasn't much better. Needless to say we won't be staying at any again.
Clean. Convenient. Affordable. WiFi is incredibly hit or miss, depending on the room.
Good location, very close to a wide variety of restaurants. Room was acceptable. No frills and had a fair price.
Awesome for the price! Smelled slightly of smoke, but everything else was great
Stayed at the hotel with a group for the Winter Guard International championships. The hotel was economical, clean and very accommodating to our group. I would recommend others to try the property out in the future.