We had a great experience, Pam was really helpful. Could use more parking space..
I just leased a beautiful 2017 Mazda CX-5. The process could not have been simpler. I was really impressed by Brittany and Pamela. They are competent, accommodating and pleasant. They made my experience a positive and memorable one. I will be recommending others to this dealership!
Friendly and knowledgeable staff. Can tell there is a good amount of experience. Unlike other service departments they use common sense when it comes to basic diagnosis of problems and don't always charge the fee if it's simple enough.
I'm always hesitant when visiting a dealership for the first time. But right away I felt a little more at ease. Good selection, no hassle, great customer service, and fast - drove out the same day and got a fair trade in. They even filled up my gas tank while I was processing paperwork. I have recommended this place to others.
Very nice staff, especially the finance lady. Willing to make a deal, and you can tell they appreciate selling each car. Mazdas are underrated, and next time we need a car, I'm absolutely going to consider a Mazda from this dealership.
Great place to buy a car. Zero pressure, extremely laid back on the test drive, and helpful. Seems like they assume you've already done a ton of research on the vehicles and pricing, they're just there to facilitate a test drive, get you in your new car as conveniently as possible, and show you how to pair your phone with the radio. I came in to compare 2 different trims of a car on 20 minutes notice, they handed me keys, pointed to a recommended drive route on the wall, and said "have fun". Decided o wanted to buy a few days later - price negotiation took 5 minutes, most of the paperwork was over the phone or email, and pickup was just a matter of signing the forms . No pressure to buy extra insurance or warranty in the finance office either, which was appreciated.
Not at all the experience I expected from a Mazda dealer, highly recommend.
Service department is fantastic. Ken has been my service advisor for several years. Now Jeff has stepped up and is a pleasure to work with. I work in the auto industry (warranty claims, customer service) and the follow-up I get is unbeatable!! Even though my poor Tiguan has trans concerns, they keep a smile on my face and it is truly appreciated.
I stopped in here for a recall on my 2004 Mazda 6 and they were fast, courteous, and even washed my car when they were done. Really good experience at this dealership service department.
My experience was absolutely wonderful, the sales person Pam was not only knowledgeable, and professional, but worked extremely hard to fight for us to get us everything we wanted at the absolute best price possible. - I called 4 dealerships total and was very impressed with the experience and service I received here. This will be our third Mazda lease, and we will not shop anywhere else for one again. I would proudly recommend Pam and Ralph Thayer to all.