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Location :
Added by Jopie, at 09 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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19 November 2017
I was meeting a friend from out of town there before we went out to lunch. Hotel looks very run down from the outside. The rooms aren't much better. The one thing going for it was the great staff that was very helpful ine finding my friends room.
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29 October 2017
Breakfast was included with our stay Really nice hot breakfast. We were here for a full week. Very friendly professional staff. Cleaning crew was amazing. The room was quite comfortable. Beds were good. Definitely recommend and re-book.
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21 September 2017
This location is totally dated. The staff was totally nice and welcoming but the overall feel was dated. The carpet in the halls was bubbled up on the second floor. 3 out of 5 stars was generous if I could do fractions of stars its really a 2.5starts. total meh
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30 August 2017
Unfortunately, I get stuck here frequently for work. Staff is very nice but other than that the hotel is dated, not well maintained, not clean and you're lucky if the A/C works or you can find a convenient outlet for plugging in phones or medical devices (ie CPAP). If you turn off the lights, the fridge turns off so you wake up to warm drinks. Urine stains around toilets are common and showers are rarely clean. I'm giving two stars because the staff is nice. Hotel itself would get zero.
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25 August 2017
I booked a night at this hotel because of the park and ride to the airport. Very difficult to find in the dark due to the parking lot layout. I asked the night shift clerk where I should park for the park and ride and was told "wherever" and that was the extent of our discussion. When I went to check out the next morning and grab the shuttle I was hollered at because I hadn't filled out an envelope and told "THERE'S NO TIME!" and shooed out the door. I spent the entire vacation wondering if my car was going to be towed. Shuttle driver that morning and the room itself were both very nice. If I remember correctly, I had this exact same experience with them 8yrs ago - never again.
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09 June 2017
Stopped at the hotel after talking to a sweet girl on the phone saying we would be coming in to book a room. We had been on the road for 13 hours and we, along with our child, were exhausted. My husband walked in after seeing that the hotel was usually around $95 a night to book a room. The man at the desk said he did not have any rooms at that price that he was so booked they would be $149 a night. That hotel is barely worth $95!! We left and found a hotel with a much nicer check in person that got us in quickly. When my husband came out to the parking lot and told me the price, I looked it up on their corporate site and I could book it for $93 a night and there was availability at that price. After we checked in at the other hotel, less than 1 hour later, I went to write this review and we could book it for $76 a night. Happy I found a different place to stay! Look elsewhere!!
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26 May 2017
If I could give this place 0 stars I would. Absolute worst hotel management I've ever dealt with. We stayed 3 nights total. At 9:30pm the night before we were to be checking out (less than 12 hours before we checked out), we came back to find a note typed up on computer paper (not even hotel letterhead) saying that there was water damage found in our bathroom ceiling and that we had to move to another room that night. I asked the concierge that night if we could just stay the night in the same room since we were checking out so soon. He called his manager who said we were in fact required to move that night. So after being exhausted all day, we packed up our stuff and moved to another room. I asked that night about a refund and was told I could speak to the manager in the morning at check out. When we checked out, low and behold the manager was nowhere to be found. I left my name and phone number with the concierge that morning and was told the manager would call me the following day. Four days passed and I heard nothing from this manager so I called the hotel back myself. After being on hold for 20 minutes and again not getting to speak with a manager myself, I was told by the concierge that I would be credited 20% of 1 night's stay back. That's equivalent to $22. My entire stay cost over $350. Not once was I able to speak to this manager, nor did a single employee even apologize to me or admit fault at all. You are better off staying in a tent on the side of the road than dealing with this atrocious hotel.
**Edit. also note that the pull out couch was broken and unusable, the TV was older than me, breakfast was inedible, and the air conditioning barely worked.response / report this review -
10 April 2017
We cannot believe how bad our room was. The carpet was worn through to the backing. It was so bad you would not want to take your shoes off. The old time TV and room light were on the same circuit. To watch TV at night you had to unscrew the lightbulb. The coffee maker was missing a part and unusable. The table was a pedestal base type and if you dared to touch it, it tipped over, therefore unusable. No regular size bed pillows!!! We had two small square ones like you would put on a couch. Unbelievable and sad. Never ever again will we stay here, we'd rather sleep in the car.
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14 March 2017
Kelsey was super amazing at helping me book a block of rooms for people. She was kind, friendly, and efficient. When I had to cancel them all due to weather, she remembered me, knew exactly what I needed and there was no charge for the cancellation either. Thanks, Kelsey, and thanks to this lovely hotel. You helped take a lot of stress out of what could have been a very stressful situation.
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11 March 2017
Park and fly package outstanding. Great hotel service at a reasonable price
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19 February 2017
Very shabby inside and out. Overpriced or we got taken. Room was dated and dirty. Needs major update. First thing we saw when we walked into the room was the smudged dirty mirror next to bathroom door. Heating unit smelled bad when we turned it on. Needed to be vacuumed as the carpet was old and there were crumbs, lint and who knows what all over. And don't look between the bed and nightstand. Front desk hel was ok as there is not much they needed to tell us. It might be nice if the staff doesn't begin a personal conversation between each other about after work while supposedly providing customer service.
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16 December 2016
These guys were great, left Albany for Florida they gave me a shuttle both ways to and from the air port. Was able to leave my car for a week with this hotel and they picked me up from the airport and drove me back to my car. solid service. I will stay here again. Very friendly staff.
Thanks
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