We lost our child yesterday the day before a scheduled maintenance and recall fix on our Santa Fe. My wife miscarried our second and we were not in a great state of mind. My wife took our daughter to the appointment however was running about an hour late. I called the service department to explain what had happened and told them my wife was on her way. I didn’t tell my wife I called ahead and probably won’t, you guys there are pretty great she has told me all of the concerns were addressed or fixed at no charge and y’all were very nice. I’m not sure if my phone call changed the out come of the visit however I appreciate you treating my wife so nicely. Thank you for making these crappy times in our life a little
less crappy. ~~Chris
Polite professional and best experience I have ever had in a car dealership in 40 years of car shopping! Friendly and fun car shopping at its BEST!!
I have had good experiences with Pugi. Good idea if you have an appointment. Coffee while you wait.
Guys were very professional courteous and attentive. My interest is in a 2018 Genesis g90 5.0, and the gentleman answer every question thoroughly for me, this pertinent information will help me accomplish the goals of receiving the car
Upheld agreement negotiated over phone.no bait and switch practices.
1hr. drive to get lowest price shows they are willing to deal. Joe was not aggressive upselling warranties and protection plans. He was concern over the long wait to meet with finance.a very busy Saturday it wasn't an issue l will recommend him without hesitation.
Jessie, Nick, and Ken were the best! They weren't pushy and over talkative like most dealerships. Closed my deal at the price I wanted while putting in a lot of effort when other Hyundai Dealerships couldn't. If you need a car come here! Every employee is very polite. I enjoyed my time here.
Went to pugi Hyundai back in January of 2014 to purchase a new 2013 Hyundai Santa Fe sport after going to others dealerships pugi gave us a good price then went to there service department for our oil changes they treated us very well we been going to pugi service department since great service especially Freddy and the whole service department that my wife and i went back in December of 2016 and purchase a new 2017 Hyundai elantra I strongly recommend pugi Hyundai best price and service I took my sister and she purchase a new 2016 Tucson she is also satisfied keep up the great work pugi Hyundai and family
My salesman, Andres, was very attentive and easy to work with. I found a car online that I wanted, and he held the car for me since I was several hours away so that I could come view/test drive it. They weren't pushy trying to sell me extra warranties or accessories, and the whole process took less than an hour. The ONLY reason for giving 4 stars instead of 5 is because the sales manager wouldn't budge from the price, which was at the very top of the fair market value. He finally came down $100 after I pointed out a dent/scratch on the car, but that won't cover the cost of having it repaired. Other than that, this is a great place to do business!
Bought a 65K car and added a warranty based on finance manager's recommendation. Come to find out the warranty was not as promised. It's now 3 months since the dealership has canceled the warranty, and even though the warranty company mailed them the check 2 months ago, they have yet to refund the money to me or my lender. Very unfortunate experience with the post sale. However the salesman and overall dealership was fantastic.
I had the best experience at Pugi, everyone, and I mean everyone was extremely pleasant. I want to acknowledge Jesse in finance, for being such a nice person, who worked miracles for me with my not so good credit. Also Jordan in sales for sticking with me all day taking me for five test drives. Jesse and Jordan made this experience painless and a pleasure, which I was dreading after spending time at another dealership, Bill Kay Chevy, where I felt like I was being hussled and not taken very serious. I am truly grateful for these two people. I am so pleased they get a👍👍👍👍👍and a ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ rating. Thank you so much!!!!
My wife and I went in to look at a '12 Hyundai Santa Fe.Lou had the car ready for us, made sure we knew EVERYTHING about it, made us feel very comfortable, he wasn't pushy and both Lou and his manager were willing to work with us on the price.If you go there you will get the best service, you will meet people that know what they are doing and people that know everything about cars they sell.
-Thank you Lou and the rest of the people at Pugi Hyunday for helping us buy a great car!