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Added by Jopie, at 30 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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29 November 2017
The staff was very nice and professional. But if you break your arm in an accident and think you can go to the emergency room and get help.nope, they won't be able to help you with it, but can give you pain killers.they will not cast your arm! Don't waste your time.
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21 November 2017
Outdated/rustic appearance on first sight which is off putting as your going to a hospital for medical services expecting state of the art medical technology and advancements. Upon entering the facility you begin to notice why on first impression the hospital appeared out dated. Everything on the interior appears to have been upgraded, replaced and/or refurbished to give the employees, visitors, patients etc, the best environment, technology and services available today. Over the time of my father being there I can say the doctors are very professional and don't leave any stone unturned. We did how ever encounter a rude nurse a time or two, which is expected these days due to the amount of nurses and patients, size of hospitals, shift changes etc the occur within the bigger facilities.
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11 November 2017
Still waiting at the hospital for a nurse with the wheelchair to come been waiting for the past 30 mins to leave wont give us any formula because we have already been discharged and the nurse Karen told me to pull the car at front before leaving but for what does not make sense if ur going to make me wait for 30 dam mins on a 20 min parking in the front u better pay for my dam ticket if I get one worst experience ever don't have ur kids here u will regret it
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07 November 2017
Run away from here! Worst hospital experience.. my precious moments where ruined. Pregnant with my first son
12/24/2016 my water broke @ 11am, my plan was to give birth as natural as possible. By 2am on 12/25 I still wasn't having contractions but I was starting to get a little worried so that is when I went to the hospital. When I first checked in, the lady at the desk was completely unfriendly. In a very rude way she asked me why did I take so long to get there, & every other questions were asked in a very snotty way. After all, the chances of getting an infection after the water breaking is very low. After getting a room, just about imediatly my nurse kept trying to push me into getting the pitocon. After denying it all she kept telling me is that if I don't take it is my choice, but that I WILL give birth to a dead baby & at the end of the day SHE WILL BE FINE & WILL BE GOING HOME. Kept repeating herself & I almost accepted it Until I found out that taking the pitocon is allot more risky. Contractions would have been 10× worse, high chances of messing with my sons heart rate, due to that would have lead me into having to get a C-section. But do you think she told me anything about that? Absolutely not! So after finding that out, I signed paperwork to discharge myself. Went home around 2pm, still no contractions at this time. Started walking up & down my stairs for about an hour & contractions had lightly started. After hours of walking by 10pm is when my contractions started kicking in bad. I seriously just wanted to give birth at home but was afraid of something going wrong. I decided to go back to the hospital around 3am 12/26. Had a different nurse this time.. & not so friendly or personable either. Kept checking my dilation every one in a while, which was GROSS!! Each time she checked me, she would put gloves on, check me, take gloves off & rub hands with hand sanitizer, & simply walk out without saying anything. Mind she wouldn't wash hands before or after. Thank God I didn't get an infection that way! I can't believe I would let her. & Every time I felt like my baby was coming I had to call her because she wouldnt stay in the room with me. There were times when I really felt like I had to push, so I would & She would tell me not to. But I knew he was coming so I did what MY body would say so. So I pushed when I felt like it, & Lord & be hold!!!.. my baby was coming. & Again I had to call my nurse. Dr. Akrahm was supposed to deliver my baby, but never once told me that she wouldn't be there on my delivery KNOWING she wouldn't be there. So Dr.Choi delivered my son. Not a very personable person either. He was more upset because I wanted my delvery my way, not his. Was upset because I turned down the petocin, I didn't want IV, I wanted to delay cord clamping for at least an hour (he has going to cut it anyway until we stopped him & he only let me do 3 minutes before cutting), & I didn't want my son to be jabed with vaccines just yet, didn't want eye goop on my son although the nurse still rubbed something on his eyes & when my boyfriend & I looked at her she said it was just water, but it came from a container! So after delivery, I needed a couple of stitches & he was not so friendly that either. The injections hurt more than my contractions that I screamed a little bit & scooted back a bit.. can see that he didn't care at all & he would he was irritated with me. After all he was retired So why am I having to put up with a grouchy man there?! After all this & getting a new room is where & when things got serious. At this point I just had enough with everyone one there especially with days of no sleep. I asked to sign paperwork to discharge & they made it seem like if I take him home now that he would die. After all, I nor my baby had ANY sighns of infection or anything else wrong. My boyfriend would also speak up for me since they kept trying to pressure me to everything they wanted their way & so they all ganged up on him saying that our son IS going to die.
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08 October 2017
Make u wait for hours, I am just a kid so they give me toys and stuff. My mom has to wait for 12 hours to just let her in we don't have a car so we just had to wait. My brother had a nail of his finger it was hanging my brother cried all night long they didn't let me in so when my mom and brother came out I told my mom what they do she said they grab a napkin and cleaned it. So I was like wow we waited a whole night for nothing.
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22 September 2017
I have delivered both my children here and i honestly have had great experiences. Obviously I wouldn't have came back for my second if I didn't have a great first experience. The maternity center has a wonderful staff. During my stay here I believe I had the absolute best nurses in the world. Each one was super friendly, informative, helpful and trustworthy. I really have nothing negative to say about this hospital. It's clean, rooms are great, the entire staff is friendly. Would come back again
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19 September 2017
Been here several times because this is the only place that is open near me. First time I came here it was for my toe, it was swollen and the blood was gathered under my toe nail thus creating pressure. Nobody bothered doing a procedure on my toe because I was told that if they put a hole on my toe nail and drain the blood out, they are scared that it will just make things worst by opening up the wound. I went to my campus' health center to report to them that I went to the Emergency Room and also to check on my toe, and then the doctor at my campus actually did something about it. He said that he can't believe the E.R. people did nothing about it and made me suffer for no reason (the pressure from the blood under my nail hurts a lot + I have a very low pain tolerance level). He made some hole on my toe nail, drained the blood, cleaned my toe and bandaged it. What he did relieves the pain!
Next time I dropped by the E.R.,I had trouble breathing. It was very crowded so I had to wait in-line as well even though I was gasping for air because my chest hurts when I try to breathe (I even cried when I was waiting in line because it hurts so bad). Other people in front of me can still talk and laugh with their friends / families while in line, and I was crying wishing that there was another E.R. I could go too because:
1)I had bad experience with this E.R.
2) The wait was way too long for E.R., if someone with a heart problem came in and waited in line, it will be a race between the wait time and the heart to malfunction, and unfortunately with this "speed" the E.R. will probably lose (I hope this will never happen to anyone)
3)They take forever wih everything
I went in at 3 A.M., I was in line until it was almost 5 A.M.! They checked me in 3 different rooms and I didn't get to leave until it was 8 A.M. because there are just not enough staff so you have to wait for the nurses for like half an hour or so.
It's clean and all, but why open up E.R. when you can't even manage it???
If someone has a flu and another person is gasping for air, isn't it natural to directly treat the person with breathing problem first??? It just makes no sense to me.response / report this review -
19 August 2017
I'm bleeding from my prostate as we speak. I have been trying to schedule an appoint that my doctor has approved since Monday. They said no until i tell my doctor which type of ultrasound. The day before that they said I could walk in but that"s not true had to go back home and make an appointment. The doctor got it straight and Pomona Valley was supposed to call with an appointment. Now that was yesterday and they never did. Now they claim they have no record of the conversation and no appointment and to call back on Monday and its Wednesday. I have been calling since Monday Its really bad !!! Well the phone skills of the scheduling people is simple shameful !!! They put you on hold for 15 - 20 min without coming back on the phone ever few minutes to check with you.. They are trying to give advise overt the phone as to what you need and they are not doctors. I asked for the supervisor and they would not give me the extension or name. I asked for the relations department and person hung up !! I dealt with Melanie and Fran from ultrasound scheduling they should be fired !!!Melanie is rude and did not call me back with the appointment and Fran is slow and incompetent with not phone skills what so ever. She made me wait on the line for 20 min while she typed something into the computer. I'm pretty sure they do not review this feed back. It a shame because somebody may die and it could be me.
Update !! Most people complain and provide reviews and you never hear what happens. I STAND BY MY ORIGINAL ACCOUNT AS TO WHAT HAPPEN .There is a lot of Cover my ass statements going on . (CYA). I keep detail notes so I suggest they review the phone conversations. Bad tone and tinnier and incompetence should not be tolerated in any case. I will be seeing a specialist next week Friday. I was lucky because they had a cancellation and the next appoint will be in middle October and its August. In my case this may be isolated as Pomona Valley is regarded as one of the top Hospitals in the inland Empire. I will let you know more next week.response / report this review -
06 June 2017
I was referred here by my OB for perinatal visits for ultrasound monitoring of my growing baby. They don't accept children so I have to arrange for baby sitting and my husband takes time off work to come with me for support this is the second time Iv had to walk out and leave due to waiting over 2hrs. The nurse that takes you back has no personality and has a sour face every time I've gone, the only thing I actually liked is the dr who saw me. I hate that they do not communicate they are behind they won't say anything unless you finally go up to complain about waiting. Horrible customer service to their patients and I will never return to this hospital for anything just walked out of this appt, now late for my 6pm appt 45mins away and I will not be returning.
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30 May 2017
This place is absolutely horrible. I went there yesterday, due to hypertension and heart palpitations. The nurse at the window was very arrogant. I waited 2hrs with breathing problems before being taken back to be evaluated. BP was extremely high and the proceed to take blood and put me back in the waiting room where the nurse broke my glasses. I asked 4 different nurses and doctors to please get the broken piece,this never happened. My muscles began to tense horribly, so i was unable to walk, i asked a nurse for assistance of getting out of the wheelchair to urinate. He proceeded to roll me in the bathroom and told me to knock when i was done. IF YOU FEEL LIKE DYING JUST DO IT AT HOME, YOULL BE MORE COMFORTABLE. Oh and for those who say everyone is bound to have a bad expirence, I've had my share of arrogance and ignorance, but this place takes 1st place.
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03 May 2017
My review is in regards to service I received at the Pomona Valley rehabilitation services physical therapy center at Magan Clinic in Covina, Ca. Erika is my physical therapist there.She has done an excellent job helping me learn how to work through cervical spine pain and lower back issues. I couldn't be more thankful to her and the entire team. Vera, the receptionist is also funny and wonderful. They really do know how to ease ones aches and pains over there, Thank you to the Pomona Valley physical therapy team at Magan!
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19 April 2017
I would recommend this hospital to anyone it's in Pomona but it sure is Better than San Antonio hospital I must say. Just cause SAH is in a good area doesn't mean its good I and other family have had bad experiences there :(. Here in Pomona I will always come too they are professionals treat you like a partner they like to keep you updated with everything that is happening. They work with you as a team doctors and nurses are very good. I have delivered here, have had surgery done and have brought my kids to ER and they have always been attentive and I trust them. Doctors and Nurses are top notch. I don't have any complaints they are awesome!!!
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06 April 2017
I have been going to Pomona Valley Hospital since the early 80's and have never had a problem. Everyone is very nice, the staff is friendly hospital is clean. I love it and I want to it to be my hospital always.!!
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