Terrible experience. Not helpful at all. If I could give a zero rating I would. I am a novice to firearms and it was suggested that I go to Point Blank to get some instruction and possible lessons before I purchase a firearm. Well that is what I did. I waited around for 30 minutes filling out all their paperwork and watching their video. I was then told that they are unable to rent a firearm to a first time shooter. When I asked why, all I was told "that's our policy". I told them that I didn't understand why and that they were recommended for my first experience with a firearm. I was then told that if I came in with a firearm, I would be permitted to shoot but they would be unable to rent me one. Huh? They then said that I could take a 1 on 1 with an instructor to which I said fine lets do it. But they came back with you cannot take one now and that I had to make an appointment to come back Monday thru Friday between the hours of 9 am and 5 pm. What? So I guess they assume nobody has a job. Needless to say I left there angry and confused. Not worth the 30 mile drive for me. Great job Point Blank for turning away a customer.
Friendly staff and fair prices on most things.
Great place all around would recommend to anybody. Good job keep up the excellent work!!
Great staff. Clean, well lit and welcoming to women. Wife, sister friends and I all enjoy the facilities. Traffic in I77 is a pain, but we still make the trip because of the people here.
Love the staff! The facilities are great too but it's the staff that makes this place outstanding!
My only wish/complaint would be to please bring back month to month memberships!
I took a firearm to Point Blank Range in Mooresville to get it appraised to see how much they woould purchase it for. Someone from sales helped me and after going back and forth they contacted their manager about my firearm because they didn't have one like that in stock. Their manager came back with an offer of $700 for the pistol but said because the manager was out of town that they couldn't purchase the pistol from me that day but could do it when the manager came back and the offer would stand. I left my name and number to have them call me when the manager was back, but never received a call. About two weeks later I brought the pistol back in. Not only was the salesman who helped me no longer an employee, but they had no record of what happened and their new appraisal price was hundreds of dollars lower. I explained to them everything that was said to me and that their employee said the offer would stand. Not only did they go back on their offer, but their second offer was way lower than their initial offer.
This is a poor way to do business with their customers. I was treated horribly and it was a slap in the face for them to go back on their offer and give me a new offer that was even lower. Needless to say I will no longer be taking my business there. I will not purchase any firearms or sell anything to them. I will also be going to a different gun range. They don't care about their customers so take your business elsewhere.
The lanes are "state of the art" and the facility is very clean and comfortable. On top of that, the staff is friendly, knowledgeable and always stressing safety first. I have taken classes here and always walk away learning something new and improving my skills.
Personalty​ of a machine. Totally rude. Very big egos. Lots of other firearms stores will respect you and appreciate your business.
Awesome place!! I drove 30 miles to Mooresville just to go here because the one I normally go to is closed sundays.. I'm very glad I came in here cheap price for range, $20 all day, compared to $20 an hour at the place I was going.. Great selection of rentals and purchase firearms the place is very cool looking it's set up nice. The staff was very friendly and helpful couldn't say enough good things.. I will definitely be moving my business to this range and gun store in the future. Just like pretty much every indoor range they don't allow steel core and/or steel case ammo and your still better off purchasing ammo in bulk somewhere else and bringing your own ammo to shoot.. you can always find better deals other places but they did have plenty of ammo there to purchase if you choose price on ammo is fair but I'm the kinda person always wanting the best deal I can get so I hope this is helpful to somebody.
I went to PB Range today for the first time since moving to NC from NJ. From the second I walked in the door I was blown away by the place. It is a beautiful store and a top notch range. Everyone who works there was friendly when having me fill out the waiver and watch the safety video, showing me the range and how everything works and showing me some handguns after I finished shooting. I will absolutely be back to buy and shoot!
Again I cannot say enough how much I enjoyed my time at Point Blank, Mooresville. My son visited this weekend and we went Saturday morning for almost 3 hours. It is all he has talked about for two days. The staff was even more professional and friendly than before. The staff made the experience a wonderful time and memory with my son. I look forward to my next visit! Thank you!
Great every time I am there! The staff is always friendly, courteous, knowledgeable and respectful. They really go out of their way to ensure a safe and pleasant experience. Whether you are a novice or a seasoned gun owner, you will feel comfortable with the staff and facility at Point Blank Range!