Very clean. Easy parking. Never waited more than 10 minutes, even when I showed up early.
OPERATING ROOM STAFF WAS EXCELLENT. Dr. ARMESTO THE BEST.
DO NOT USE THESE PEOPLE. Prior to using this group I checked with my insurance company and they verified my procedure was covered with the doctor, facility and anesthesiologist. The doctor botched my colonoscopy so bad I was left with severe pain in my lower left quadrant and leaky bowels. I actually woke up during the procedure because the anesthetist, I must assume, was not on top of his game. Then there billing department did not code the procedure properly and our BC/BS denied a portion because of incorrect coding. West Shore even admitted to the incorrect coding but never did anything about it. We sent letters, made call and never got a response from these people. Now 2 1/2 years later I am turned over to a collection agency. As far as my condition I had 24" of my colon removed by a qualified colon surgeon, not from West Shore Surgery Center. If you must use these people require that your procedure is done in a hospital as the doctor who worked on me was a co-owner of West Shore Surgery Center and makes more money doing it a facility he owns. Be leary of this group! I would never use them again nor in good faith could I ever recommend them either.
To be fair, after my ire cooled down, my wife called West Shore Surgery Center and spoke with the office manager who told us that this matter was settled and it never should have gone for collection. So I am hoping the collection company is notified of this ASAP so my credit is not adversely affected!
It's crate care very professional doctors