About
Location :
Added by Jopie, at 02 March 2017
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Gallery
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13 Reviews
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13 December 2017
I called service for a price on what I wanted. Agreed. Made an appointment. Showed up on time. Wait 15 minutes to get to my advisor, only to have him help a lady that walked in and ignoring the other people waiting. I was told my service would take about an hour while I wait. 1 1/2 hours later, I asked how much longer. Said he just got the car in, hold tight. After another 25 minutes it was ready. But only to report only part of my service could be completed. Exasperated and out of time, I made my way to the service desk to pay. Only to be told the cashier had my paperwork. They had a clerical problem and took 10 minutes to fix. Only to find out that my bill was $24.00 more than the quote. The next day a rep from there contacted me asking me about my service. I told her She said she would pass on this information and someone would get back to me.over 3 weeks ago. Still waiting.
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26 November 2017
We have always had a great experience with the service department; however the sales department is terrible and the reason I will not return now after 4 years of taking my work truck here. Attempts at blatant up sale and laughable trade-in value quote. We went somewhere else and we're offered about 4 times the amount.
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18 November 2017
Great people. Fair prices. A pleasure to do business with. I would highly recommend buying your next car here. I have bought at least 5 cars there.
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27 October 2017
The servicemen are very friendly. I had a problem after a recall was performed but they assisted me as best as they could to fix the underlying problems. I predominantly worked with Drew in the service department and he is phenomenal; he is openly honest with what needs to be done and is very understanding.
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20 October 2017
Ask for the service manager and he was available almost immediately. Brian Miller and I discussed issues and recalls about my 2013 Ford Focus. The meeting was extremely informative and I was able to address all my issues and walk away feeling I had actually accomplished something. They were slammed in the service area but I can only appreciate how I was treated. I am glad I went to Parkway Ford to address my issues and would highly recommend them. The whole staff was very cordial and helpful.
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28 September 2017
Service Dept. Great. Jason Real great Job. And he did not try to rake me over the coals, like some dealerships do.
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05 September 2017
These guys are Awesome! Couldn't ask or better customer service. And Robert everything shuttle guy is AWESOME!!!!
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07 August 2017
Parts department not very knowledgeable. I ask for one thing, they said it wouldn't fit. So I ordered what they said would fit. Yes it fit but I wanted an upgraded part they said would not fit, but guess what. They both would fit just like I told them. Not only that but the part they brought in for me was a remanufactured part. The one I wanted was new. I could have gotten the same part from any auto parts store cheaper. Oh yeah. I had to pay up front no refunds. If I would have known it was going to be a remand part I would have went elsewhere.
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20 June 2017
Lots of nice vehicles there. Purchased a work truck there about 10 years ago and was a good experience.
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17 April 2017
Great service,it seems everyone there wants to help you without being a pest about it. I bought 3 cars from them awesome people
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25 March 2017
Even though we didn't buy, the staff was very friendly and helpful. Never felt pressured, which is a first for me at a dealership. If interested in a Ford, I would have no problem recommending here.
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20 March 2017
Service department is good and everyone is very professional. Nice sitting areas with kid play area and free drinks.
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09 March 2017
Had an appointment at 8:00 am. Said it would be finished at 1:30. Call at 1:30, and they were all at lunch so they changed it to 3:00 and promised it would be ready for us. Came in at 3:00 and they said they had to "test drive it". Waited here an hour, and still No car yet. Worstvehicle serviceEVER! This is why you never purchase an aluminum Ford. Steel Chevrolet for the win.
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