Excellent service when we needed it most! No Wait in ER!! The MD's, Nurses, registration, were all amazing. My husband received excellent care. Thank you.
My daughter was scheduled to have an out patient procedure at Park Ridge. We had only ever been to Mission Health and was worried about having to switch hospitals ( due to the Blue Cross Blue Shield problem) but was pleasantly surprised . From the time we arrived until the time we left she received excellent care and respect. Lisa in the outpatient department was great, along with everyone else. The hospital was very clean and it seemed very calm and well ran. The chaplain came in and offered a prayer prior to the surgery which was greatly appreciated. We will have no more worries if a hospital stay is required. Thanks to all staff.
I called to find out if this hospital does DOT physical exams. After being transferred through different people I finally found out that they do. I proceed to ask their price. Once again here we we go transferring me to different people to find out THAT info. Finally I speak to a girl who won't give me the price unless I can give her a certain code for the exam. I've never been asked for a code for DOT exams from other clinics; other clinics just tell me whether they perform DOT physicals and what they charge. I guess Park Ridge won't be making any money from this one.
Park Ridge - I'd love to give you a 5 star review but what in the world is going on over there?
With the exception of very few of the nurses and staff members, the majority of employees here do not have good attitudes. I watched the employees talk down and be unprofessional and rude to patients like myself as well as others during my time at this hospital. Physchiatrist was blatantly rude as well. I did not enjoy my stay here and when I asked to leave, the lhyschiatrist did not tell me that he decided to mark me as “AMA” - leaving on your own terms. I discovered this as one of the nurses told me in an unprofessional tone that essentially being marked as “AMA” means that the hospital itself could make you pay out of pocket disregarding insurance. Which is fine, but this nurse was incredibly rude and had a negative attitude telling me this. She was so rude talking about one of the patients in fact, one of the other nurses had to pull her off to the side and talk to her because she was talking so rudely about someone right in front of the patients. After that, One of the nurses who were actually sweet and polite, actually advocated for me against the psychiatrist that I was more than healthy enough to leave AMA, but he disregarded the nurse as relayed to me. The services here were just not good. I do not normally leave a bad review as everyone has different experiences at different places, but these services I dealt with at this hospital were unprofessional and I feel the need to speak up about it and let others know so they do not have to go through the same thing.
I called to find out if this hospital does DOT physical exams. After being transferred through numerous people I finally found out that they do. Can I get a price estimate for one? Once again here we go transferring me through numerous people to find out THAT info. Finally I speak to a girl who won't give me the price unless I can give her a certain code for the exam. IT'S A DOT MEDICAL EXAM SO I CAN KEEP DRIVING COMMERCIAL TRUCKS, HOW MANY DIFFERENT EXAMS CAN THERE BE????? Nope, she just won't give me a price without a code for the exam. I've never been asked for a code for DOT exams from other clinics. Nevermind, a different clinic will be the one to get my money.
A trip for my wife to the emergency room was a joke here at Park Ridge. She couldn't walk, and no one offered to help her. They just sat behind the window, showing no concern, mocking and whispering. I do not recommend. The time was 0448, and they were not busy.
Here now with my 7 year old been in this room for over an hour and nobody has been in to see her this is terrible what's the point of an emergency room and no nurse or doctor or anyone is using a sentence urgency this is my second and last time coming here we are about to walkout and go to mission or urgent care at least they check on you this is awful
Avoid a waste of time and money go somewhere else. Nurses nice and polite but overworked. The Dr. I saw, ineffective and indifferent, went in with abdominal problems left with abdominal problems with no clue as to what problem was. Also as far as I can tell Dr. told me a black lie. Do not go to this facility. Cannot recommend Pardee either, perhaps Mission. At least I'll get to vent my frustrations when they send me my Medicare survey.
My daughter and I walked in at 9:20 I belive I have have kidney stones and in the worst pain of my life. My daughter is having trouble breathing. They take her right back and she is seen. I waited a hour and then was called back. Walked back to the room told Ill be right back then left until 11:20 when I decided to check on my daughter. She was checked out and done with bronchitis. While I have been left in the room with out anyone even coming to collect my urine. So I checked out unseen. Not good guys!! Wish I could have found out my problem too.
Went to er after car crash today mind you i was the passenger not a driver so nothing was my fault I was in neck brace my kids were being checked out too and were in my room. The nurse had long brown braided hair was getting an attitude with me because i couldnt keep my 2 year old still on the bed when she was in there. They had side bed rail up so i couldnt swing my legs over to get her. Needless to say i am going to be making phone calls. I recommend this hospital but not that nurse!
This place is horrible! I came in with dog bites to my face and arms. They sorta cleaned me up and looked me over. They numbed my bites so they could be stitched up. After finishing,all the papers and equipment they used to stitch me up was left on me until we got ready to leave. I asked for an ice pack for my mouth which had been bitten 4 times and never received one. They missed the fact that my right ear was separated from my head at the top and my left ear had a tooth puncture wound as well. I have multiple scratches and bruises all over my body,but they did not look me over to see them. I have visible marks on my neck and jaw line that were never addressed. I was orally given a pain killers and antibiotic and sent home. When I got home I noticed that I only had a prescription for my pain killerno antibiotic. I had also popped a stitch on the ride home. I was not given any where NEAR proper care. They sent me home bloody and in pain and blamed me for popping my stitch when all I did was sit in the passenger seat to go home! This is the worst hospital I have ever been to! They don't give a damn about their patients or proper medical care! I would NEVER recommend going here again!
This hospital does not even deserve one star. I went in for an internal problem (legs and feet ballooning) and they took one look and told me to buy athletes foot cream and to take Tylenol and aspirin. Thank God I don't have any kidney or liver problems (as far as I know). They didn't even test my blood
My mother has been in the emergency room several times over the years at Park Ridge and they are wonderful. Compared to Mission it is night and day. If you are not having a cardiac episode go to Park Ridge. At mission they left her in a hallway all night when she had a gale bladder attack. At Park Ridge they get her into a room very quickly. There is never a wait in the emergency space. Beautiful and cheerful rooms.