After a month of pain and a horrible visit with another hospital I was actually able to get a legit diagnosis in a timely manner and all of the nurses and doctors were kind and didn't make me feel like I was asking too many questions. Thank you, I feel so much better just knowing what was wrong!!!
The ER department is the worst one doctor said I didn't have a kidney stone now I have another one come in and tell me I do and any questions I ask they reply I'm not sure they don't have a flipping clue. Their bed side manner is horrible they surely hate their job or pardee! I will never be back here or bring my family here nor recommend this pathetic facility..
Excellent experience! Everyone was helpful and professional. Had labs and X-rays and was pleased that I barely had to wait to be seen.
I went to Pardee today for a battery of tests and every single person I dealt with couldn't have been any kinder to me. I felt like they truly cared about me as a person. I was pleasantly surprised and if I ever need further testing, I will definitely go to Pardee!
People.just a heads up; if the triage nurse doesn't let you eat and drink, it is FOR A REASON. It is uncomfortable but they're trying to help you out. Also, don't feel bad because you sat in the waiting room 6 hours; feel bad for the poor slob that got rushed back immediately. People that work in the ED realize Wal-Mart is hiring (for the person that threw that snark)and trust me, after a good long shift they consider filling out an application.
A very slow hospital with hateful people. If you're going to the E.R., don't even bother going here. The only thing good about this place is the cafe lmao.
Absolutely will not ever go back here. I had a severe asthma attack and the man at check in said my son couldn't be in the room with me because he was crying and when my husband took him to the waiting room the same man told him he had to carry him or strap him down but he couldn't cry either There are multiple other things i could say but that is what really got to me, I left and went to another hospital.
One of two large full service hospitals in the Western NC area, Most of my physicians are associated with Pardee and I have had several procedures done there. The service is always fast, efficient and friendly and very convenient to Polk County. I will definitely return if need. They are improving many aspects of the campus and growing so it should be here for years to come.
My mother went to Pardee because her doctor called her at home and told her that she needed to get into the ER immediately because he was concerned about the results of her blood work and she was experiencing shortness of breath, as wells as tightness in her chest. He told her that he was concerned about her having a Pulmonary Embolism. My mom went to the ER and as soon as she got there the triage nurse took her water away and said that she can not have that, in case she needed to have a procedure. He took away her drinking water! My mom sat in that waiting room for 5 1/2 hours, with no water, and nothing to eat. Oh and did I mention that she is a diabetic and she missed several of her scheduled medications that stabilize her diabetes? The most disheartening part of all of this is that the nurses and staff in the waiting room area were absolutely rude and treated my mom like she was a burden to them. Listen up Pardee staff this might come as a shock to you, but going to the Emergency Room is not a pleasurable outing. Your patients come to your ER for your help! Is it your fault that this was a very busy night at the ER? NO.. it certainly is not your fault. Is it your job to take the best care of your patients and do what you can to make them comfortable while they wait in the waiting room? HECK YES IT IS! The next time that you treat a patient like they are less than important, picture your mom, or grandma sitting in that waiting room with purple and swollen feet from the lack of circulation to her feet, from sitting for 5 1/2 hours! Remember this: One of the most important aspects of your job is to be empathetic and compassionate. Treat your patients like they matter even if you really could care less, if nothing else, because YOU chose to work in the health care field. Keep in mind that people like my mother did not "CHOOSE" to get ill! If you do not like your job, or if you can't handle the stress that comes with working in that field of work, STOP! Walmart is always hiring!
I spent an extensive time in the orthopedic unit. Dr. Susan Hall put a crushed leg back together and saved my leg. I am grateful to the team for their care. All but one nurse treated me with kindness and compassion and I needed a great deal,of care. I also spent a week in the hospital with sepsis and again they were excellent. So impressed with the staff and I would recommend the hospital and the excellent team of doctors to any family member or friend. The ER docs do leave a bit to be desired, but overall, the hospital is superb.
I had my right hip replaced in June. Out of the hospital in 2 days and back to full time work in 3 weeks. Doing fantastic now. Surgery by Dr. Das; care by absolutely everyone from the time I came in to the time I left was first class, caring and professional. I highly recommend Pardee Hospital. You can look up their ratings by Consumer Reports. They are tied for #1 in NC for surgical safety and tied for #7 in the country out of 3500 hospitals for hospital safety. They have 5 star ratings from Health Grades. We have an amazing hospital right here in Hendersonville.