Paramount Volvo of Hickory

Location :

1207 S Center St b, Hickory, NC 28602, USA
Added by Jopie, at 06 April 2016

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• Kim Rollins

  29 September 2017

  I have been searching for months for the perfect vehicle for me. I stumbled upon a Jeep Wrangler which was beautiful and exactly what I was looking for. I contacted the dealership and got Butch as a salesperson on accident. And I am so glad I did! His customer service was wonderful, explained the details on the vehicle, showed me all the things included with the vehicle, and went out of his way to hold it for me, knowing I was driving an hour and a half from out of state to view it. They allowed me to sign all the paperwork the night before so I could pick it up the next day. I worked with Colton as well, he helped me finance the vehicle with a wonderful interest rate, and did it very last minute for me. He had a very friendly attitude as well, and was always willing to work with me. I will, and already have, recommended this dealership and the wonderful smiling faces to everyone I know. I get multiple compliments daily on my new vehicle and I tell them exactly where to go to find them one as well. They have made a lifetime customer.

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• Shannon Wiles

  29 August 2017

  In for warranty work, all in all good experience. Courteous staff, clean facility, work done in timely manner. Pleased with this company

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• Deanna Haynes

  21 June 2017

  I had a wonderful experience working with the guys at Paramount Volvo! Not that the XC90 is a hard sell because it's a beautiful machine but my salesman, Brandon was professional, friendly, and 100% customer service focused throughout my entire car buying process. I'd have to say it was one of my favorite car buying experiences. Brandon was very knowledgeable about the XC90 - he was patient and very thorough when he explained all the features it has to offer. I am very happy I chose to work with Paramount Volvo with this purchase.

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• Shannon Cook

  01 December 2016

  Very good service from this dealership! Ernie did a good job with the sales process on my new volvo. I just had it serviced for the first time, and Chad in service was also great to work with. I appreciate the wonderful service.

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• Craig Ewington

  24 September 2016

  Firstly, Butch Walters is a gem. He was very personable in his communications without any of the glib affect commonly associated with auto sales. I felt listened to, accommodated and not pressured in the least. I work in Charlotte and there were certainly closer dealerships, but there was something about the preliminary sales conversation with Chuck that made me feel genuinely at ease. Prior to driving to Hickory, Butch photocopied the sales sticker for me and emailed it so I could understand exactly how the car was equipped and he worked with me to make sure that car was held and still available to me when I arrived (no bait/switch). Thank you!
  
  Secondly, the dealership helped me by transporting my own car back to Charlotte while I drove my own car home. This simplified the transaction considerably and made it an easy decision for me to leave work and drive to Hickory without having to negotiate schedules and childcare with my wife to get the transaction done. This makes a world of difference for working couples with kids. I arrived at about 6:00 on a Friday night, but despite the late hour, everyone took their time with me. I would have signed for the car immediately, but Butch took his time with me, took me on a test drive, answered all my questions and made sure I was completely satisfied with the car first.
  
  Thirdly, the financing deal on the car was outstanding. I was prepared to pay in full up front but you offered a financing deal I could not refuse. The conversation about gap coverage was enlightening and the up-sell on coverages and warranties was ultimately respectful of what I wanted and needed. Professionally and courteously done.

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• Henry Enochs

  12 June 2016

  Parker Grove at Paramount was extremely helpful and patient during our buying process. Many others came and also greeted us while we waited for paperwork and for our car to be ready to take home. Buying a car should not be a battle and the nice folks at Paramount Auto made sure it didn't feel like one. Parker is from Ohio but he gets "southern hospitality." Thanks to all the folks at Paramount! My wife loves her "new" 2014 Q7 TDI!

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• Jim McCabe

  13 April 2016

  This was an easy buying experience. They also had the vehicle, with the options we wanted, in stock. This is our third Volvo that we have purchased from Paramount.
  
  The salesman, Parker Grove, did an outstanding job of explaining the new technology to us. This is the second time that Parker has sold us a car. I am sure that we will be back at his desk when the S90s come out.
  
  Valerie Rorie, in the service department, always does a great job of keeping our vehicles looking and running like new.
  
  All of the staff, at Paramount, does an excellent job of keeping everyone satisfied.

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