Name: Old Town Transit Center
Address: 4005 Taylor St, San Diego, CA 92110, USA, US
Telephone: +1 800-872-7245

Old Town Transit Center is a transit station, located at 4005 Taylor St, San Diego, CA 92110, USA. They can be contacted via phone at +1 800-872-7245, visit their website www.amtrak.com for more detailed information.

Location :

4005 Taylor St, San Diego, CA 92110, USA

Contacts :

Added by Jopie, at 25 September 2016

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Nicole Phan

22 November 2017

Awful. Terrible customer service, always late when most inconvenient, never picks up the phone. A very bad option for transportation. Gave me trouble bringing in my service dog, and I'm disabled. Shame on them.
Roy Kim

19 October 2017

Gets 4 for letting me wait
Rolando Solis

17 August 2017

Been waiting for the train for 30 minutes it is late every time I call to give me a different time that I will be arriving they have no clue what they're doing if you could drive drive down to San Diego that's where I am don't catch the train probably be the last time I come on a train
Kelsey Kehler

09 August 2017

I have used this Amtrak many times. Unfortunately, I will NEVER take this again due to the awful customer service.
When the woman working came by and scanned my ticket, she asked me to put my luggage in the holding area. When I did so, other passengers sat in my seat while she watched me put my luggage away already knowing I was sitting there because she marked my destination. I didn't care to make a big deal so I went to the nearest open seat. She proceeded AGAIN to scan my ticket since I had no choice but to move seats and then rudely told me to move my purse. I have always kept my purse next to me without there ever being an issue. There were also plenty of empty seats available I wasn't taking up any room. AND the other passengers around me had their backpacks, purses, even luggage next to them.
Her tone, approach, and disrespect was extremely inappropriate so I finally stood up for myself asking her why she wasn't telling anyone everyone around me the same. She said, "I haven't got to everyone." She lied because I asked the people around me if they had been scanned and if they were told to move their belongings and nobody else was told that. The guy behind me said, "I have three bags and she has a purse, what's the deal?" She completely disregarded the comment and said to me, "You're more than welcome to buy the seat next to you!" I couldn't believe it!
I had enough. I don't like to write bad reviews but I clearly was being borderline harassed. After her last comment she walked away and I quickly stood up to ask her what her name was so I could talk to a manager or someone in charge. After several attempts, she continued to ignore me and never answered. She then avoided me the rest of the ride (2 hours long). The majority of the passengers on the train also still had their bags and their belongings with them the entire ride.
I have a witness who gave me his contact information who saw the entire situation. This happened on Aug. 7, 2017 on the Pacific Surfliner #769 leaving Old Town @9:20AM to Union Station.
I WILL NEVER TAKE THIS AGAIN. I would be more than happy to speak to someone further about a sincere apology and a full refund.
William Haradon

13 July 2017

Plenty of parking- OLD TOWN STATE PARK IS JUST ACROSS THE STREET
Dylan Parenti

11 July 2017

Analog clocks on trolley-track side of station are broken/incorrect. A smaller, digital clock on the Amtrak side is functional, however. Otherwise, pretty nice station.
Rod Dillard

12 May 2017

This is a busy station it accommodates the trolley, bus, Amtrak & coaster train's.enjoy the ride wherever you go.
Tumaster Tupapi

27 April 2017

You would always find parking spot.
Childress 647

14 April 2017

Historical Old town major transit center Green line and bus connections
Cheryl Hardy

28 March 2017

San Diego is such a beautiful city the public transportation is very helpful.
Rob Johnson

09 March 2017

Given it's a central hub with lots of transportation methods converging, it's well maintained, clean, and efficient.
B Warner

02 October 2016

Riding trains is always fun. There are always employees to help answer questions if it is your first time using the train. Once you know how to do things it is fast and easy.