Name: ODaniel Ford Mitsubishi
Address: 631 Lincoln Hwy W, New Haven, IN 46774, USA, US
Telephone: +1 855-973-4169

ODaniel Ford Mitsubishi is a car dealer, located at 631 Lincoln Hwy W, New Haven, IN 46774, USA. They can be contacted via phone at +1 855-973-4169, visit their website www.odanielford.com for more detailed information.

Location :

631 Lincoln Hwy W, New Haven, IN 46774, USA

Contacts :

Added by Jopie, at 30 November 2016

Monday 8:30 AM – 8:00 PM
Tuesday 8:30 AM – 8:00 PM
Wednesday 8:30 AM – 6:00 PM
Thursday 8:30 AM – 8:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

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Dena Wireman

20 December 2017

My husband was looking for a truck and found one online at O'Daniels. He spoke to Phil over the phone and made the hour drive to see the truck. Phil greeted us with a handshake, was very personable and excused himself at let us talk. He answered all questions and made us feel very comfortable. Phil was very kind and not "trying to make a sale" in our conversation. He also followed up with us the next day. We had our two young children with us and went above and beyond to make them happy with a coloring book and crayons. We would work with Phil again.
Britt M

14 December 2017

This is the WORST dealership I have ever dealt with! We have bought two newer cars from them. Both cars were Less then 3 years old and have had some major problems with them including needing a new transmission in one of the vehicles. If you don’t demand things get done in a timely manner at the shop they will make you wait for weeks to fix problems, and they do not stick to their word on anything. If you don’t “babysit” then things don’t get done like they are supposed to. Walmart does a better oil change then these people, they charged an outrageous 42 dollars for the oil change, didn’t take my coupon after they said they would when we scheduled the appointment and they didn’t even sweep the vehicle out. I will NEVER buy a vehicle from these people again or get our vehicle serviced here. Poor service all around.
Alan Siefert

13 November 2017

I found the used vehicle I wanted on-line in ODaniel's stock. From 3 states away, I communicated with Kenny Miller and quickly and easily finalized the deal. The paperwork was overnighted to me and back then I flew out to get the car. COULDN'T have been more simple. No issues at pick up, Kenny even came to the airport to get me and gave me a quick tour of Fort Wayne. The car was beautifully clean and there were no issues. I LOVE THE VEHICLE. The staff, especially Kenny, was friendly and attentive. I would HIGHLY recommend Kenny and the team at ODaniel Ford.
Renee Hernandez-Maples

27 October 2017

Had a few problems when I came here, but none of them were the fault of the service/parts departments. Apparently I just have a car with parts that need to be special ordered. This was the only place anywhere near Fort Wayne that could get what I needed. I called everywhere. They worked with me to make sure I was satisfied, and they were honest and fair with their pricing.
Edit for 2nd time here.
These people are never anything but fair, honest and helpful. Their customer service in parts and service dept alone makes me want to trade in my vehicle and buy one from them. You can trust these guys! No pressure, up front information, will work to get you a good deal.
Brad W

25 October 2017

I was in the market for a used Ford Escape. I knew generally what I wanted as I had been looking at inventory of various dealers online.

I went to the dealership Monday morning intending to look at a couple models, but I was not intending to buy. That afternoon, I drove away in my new car!

Mike Pocci listened to what I was looking for and matched me up with a vehicle that fit the bill. He didn’t hit me with the hard sell, nor did he try and BS me. I liked dealing with him and would not hesitate to buy again.
Adam A

11 October 2017

Be wary of the vehicle inspection the dealership so called does.The brakes were so bad it would shake the whole car when trying to stop. The service light was on for the tires. There were multiple things wrong with the car when i test drove it. Was told they would have them fixed. Took the vehicle home and now fighting to get the service the vehicle needs done. I was told the brake pads pas the inspection for thickness. I advised there is more to a shaking car then just brake pads. Sad to say i had to have all 4 rotors replaced they were warped so bad.
Bill Kesterkey

12 September 2017

Ryan Keebler, Sales Manager is an extremely knowledgeable professional. My family buys all of our used cars from Ryan and we have found him to be helpful, hard working, motivated, very fair and very low pressure. It is always a wonderful experience to be treated kindly and fairly when purchasing a uses vehicle. Ryan and his team will do you a tremendous job in helping you find just the right used car for you and your family. I wish I could rate Ryan and ODaniel Ford Six Stars but no such rating exists!
Danielle Kraft

22 August 2017

I purchased a 2012 Toyota Camry from this dealership on December 31, 2013 and it was a seamless process. I loved that Camry and had no problems with it for the time that I owned it. I just recently decided to trade in the Camry for a 2015 Ford Explorer and had an even better experience. It's nice to go to a dealership and not feel like you're dealing with the typical "dirty car salesman". At ODaniel Ford, the same salesman that sold me the Camry- Mike Pocci- sold me the Ford Explorer and he was super friendly. I got a great deal on the Explorer and had a stress-free experience. I will definitely continue going to ODaniel Ford in the future for vehicles!
Michelle Wood

02 May 2017

Phil Swaidner was very helpful and respectful of our needs. He helped us through the car buying process without pressure and made sure I was happy before I drive away in my new-to-me truck!
Matt James

06 April 2017

Mathan, Ryan and Mike were excellent to work with. I purchased a car for my twin sons and from start to finish, this was by far my best experience buying a car. I will be replacing my truck later this year and I will be going back to see them at ODaniel's.
Yvonne White

01 March 2017

Tony Fortner is honest, knowledgeable & very accommodating. He took additional pics and performed a thorough phone walk through since we were shopping from Green Bay. The best part was the airport pick-up with the new truck well after work hours. So grateful Tony, thank you!
Dave Bryant

28 February 2017

Excellent experience! I've been in the car business for over 20 years, my girlfriend found a 2011 Ford Edge on their site and asked me to investigate it. I dealt with Ryan the Used Car Manager and he was extremely honest and a pleasure to deal with. We put the whole deal together through text and email and after driving some 200 miles from Michigan the car was everything he had said it was. After a brief consideration on the color we were down the road in less than 25 minutes. I really appreciated the professional courtesy he extended me, it was a pleasure dealing with him and the rest of the staff. She got a great deal and is 110% satisfied with the whole experience. I highly recommend these guys!! Thanks again for all of your help.
Andrew Brandenburg

07 December 2016

Received a call yesterday from this dealership asking if I was interested in their buy back program that they were running. I told him that I wasn't. That I liked my 2014 Roush Raptor Special Edition and wasn't planning on getting rid of it. He suggested that I swing by and they could at least appraise my vehicle. I agreed cause I was curious of what their appraisal would be compared to the one my insurance would be. He even offered to enter me into a drawing for a new TV. So I went and it was a huge waste of time. Never got a handshake or a "My name is". No introduction at all. First words out of the salesman's mouth were "Is that your Raptor? And do you have the keys on you?" He asked for the keys again and I told him that I would go with him on the test drive. This comment made him hesitate. Well he took a pic of my VIN and then I just waited around for the guy to come test drive it. He never came. But the No Name sales person came back with an offer less than 1/2 of what my insurance appraised it at. Yes I know that salesmen have a job to do and you'll never get what you what from your vehicle, but then there's this. I just felt plain insulted. From between the pure lack of any civility from the sales staff to them never even test driving the truck and then to give me an insulting appraisal. Steer clear of this place. The lowest rating I can give them is 1 star but I wish I could give them lower cause I would. Very unprofessional place.