About
Location :
Added by Jopie, at 21 March 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
Gallery
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15 Reviews
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22 December 2017
My experience was fun and it all turned out great. When we got there after calling ahead on a specific van they couldn’t find it and it was very frustrating until it was finally located. After that things went much smoother and the staff was very friendly and helpful in making sure I was satisfied. We are very happy with the 2017 Grand Caravan and he way we were treated by everyone. Dan Baker was very helpful and so was Joseph Palemo the finance guy. Chase helped me also and the manager Nate was very good at getting everyone on the ball to get us delivered that same day . It was worth the drive from Rossford
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16 December 2017
We really enjoyed our experience purchasing a vehicle from North Coast Auto Mall! We got a great vehicle at a great price and the entire transaction was painless! As part of the agreement, they buffed out a scratch on the vehicle and installed a front license plate holder. They even added gas to the car when I brought it back for those services! 5 stars!! Mike Mazur was a real pleasure to work with. He was very patient, understanding, accommodating and funny as hell! Would absolutely refer family and friends to him!
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30 November 2017
Great dealership, great vehicles and great service. We drove in from Buffalo, New York to pick up a low mile high-end car. Mike, our salesman, was fantastic. Every detail was covered and his follow up was extraordinary. His attention to detail after the purchase was especially impressive. He took personal care of us on a very busy/high-volume day.
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08 November 2017
Excellent service. Personnel very helpful. We had Emily help us in purchase of our 2017 Ford Fusion. Despite of her being a new employee, she provided an exceptional service (thanks to her charisma and team work of the entire North Coast Auto Mall). Two thumbs up and an applause!!!! Great place, great choices, great experience.
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31 October 2017
The dealership had the exact truck I was looking for a with a price so unbeatable I flew 2,500 miles to pick it up. The entire dealership staff was extremely helpful with getting me financed with little credit history. I was especially happy with my salesman Gunar, would highly recommend. Overall my experience buying my first car from the dealer was incredible! In love with my F150!
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04 October 2017
Absolutely the WORST car buying experience of my life!! Bought a car Sat 9/30/17, papers signed at 12:30. The car needed a part that supposedly had already been ordered and we insisted on tires before we finalized. We were offered to take the car that night or leave for a couple of days and pickup Monday at 6:30. We decided to pickup Monday. Showed up at 6:30. Car wasn't ready. Supposedly part had just came in that day. Was told should be ready Tuesday but call your sales guy to be sure before coming in. Called sales guy. He didn't know when it would be done and couldn't give me an idea. Was told he'd check with service department and call me back. 2 hours later I called to speak to sales manager. Was told he'd call me in less than 45 minutes. 2 hours later my husband gets sales manager on phone and is told car will be ready Wednesday part was ordered Monday. Wait were were told when we bought car the part had already been ordered. Oh and tires not in yet. My husband has been in tire industry for 20 years it DOES NOT take 3 days to get tires in. Needless to say we still don't have the car at 6:30 pm on Tuesday when we bought it Saturday at noon! And trying to get anyone to take your call or call you back is like nailing jello to a tree!! If they do call you back the story changes. STAY AWAY FROM THIS PLACE!!!!!
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02 October 2017
Went there to get a car for my wife and i. She has perfect credit mine is less than perfect.. they were able to finance us both but her interest rate was outrageous for her score so we decided to just get me a car. The car had some minor body damage. Fine. They offered to fix it,they said 3 days. I waited 3 days then they said 4 more days, then they said 2 more days. Then when I went there to pick it up the day they said it would be finished they tried to say the paint was messed up that they would have to have it for another week. Offered no apologies for the inconvenience. Spoke to Tony we attempted to work out some details as he was the only one not dodging calls.. very disappointed for being to patient.
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08 September 2017
They were responsive and friendly throughout the whole process. They were honest about the vehicle and helpful with the financing process. Chase was great to work with. He is a new employee and if he wasn't sure of an answer he connected us with the right person to ask. The Ford Edge was very fairly priced and I'm thrilled about it. I drove almost 3 hours to purchase this vehicle.
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02 September 2017
I was very pleased with the level of service I received from the staff at the Akron dealership. My sales person, Steve Green was honest and forthright! Rare for a used car sales person.
Just as great was the finance guy, Zack! He shopped my loan around until he got me the best deal!
I would definitely recommend them to others!response / report this review -
15 August 2017
I had the pleasure of dealing with Mike in the process of buying my 2016 Honda Civic. I loved the car except for a few minor appearance issues. Mike and his manager took care of any issues I had and their detailing department had it looking new when I drove it off the lot. Fair prices and nice people. I will recommend to anyone I know that is in the market for a "New" used car! Thanks again guys!
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24 April 2017
Marilyn was absolutely fantastic to work with. I came to the dealership because I knew they had a large inventory of Chrysler 300S sedans. I had found one online and requested to drive it. She went to the back of the lot and brought it up. It had body damage that I was not aware of and I told her I would like to see another one. She was VERY patient with me and got me into a much cleaner 2014 300. The purchase experience was smooth and Marilyn was very friendly and helpful. While the vehicle could not be detailed or a front license plate bracket installed due to the shop being closed, it was still a positive experience overall. Pros: staff/service, inventory, pricing. Cons: Wait time for financing. Would recommend!
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15 April 2017
Fantastic experience! Steve showed me the exact car I was looking for and answered all of my questions. Tony did a great job with the financing. All of the staff was very friendly and dedicated (they stayed hours after close time!) And by the way, I LOVE my new car! Very likely to recommend to friends and family.
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15 April 2017
My experience at North Coast Auto Mall Akron was great. I found a car that I was interested in online and I received a call not to long after browsing. When arriving at the dealership I did not feel pressured. The salesman that helped me out was Michael! He was great. He explained everything in a way that I could understand and was very patient. He was very helpful and did everything that he could to help me get my new car. I would high recommend anyone in the market to go and check out North Coast Auto Mall Akron, not only because the hospitality was great, but they have a great selection of cars.
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31 March 2017
I bought my first car from here and my experience was great. I wasn't pressured into anything and my salesman Tony answered any questions I had. He made it possible for me to get into the car I really wanted. The finance manager Zach was also very helpful. He explained everything thoroughly and took time to go over paperwork with my consigner and I, instead of just telling us to sign and pushing us out the door. I left 100% happy and I recommend this dealership to everyone
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28 March 2017
Amazing staff, Huge selection of cars and wonderful customer service. When I walked in a couple days ago to purchase a car I was immediately greeted by Tony one of the salesman there and he was great! I was looking for a new accord and he found one on the lot instantly and put me in a test drive in less than 10 minutes. I fell in love with the car and worked with me for 2 hours to get the rate I wanted. Needless to say I bought the car and it's one of the best decisions I've ever made. I've never felt so satisfied to buy a car not only did I get the price I wanted but the rate was better than I hoped for. Thanks Tony and North Coast for my awesome new accord and the time you spent with me to get my new car. I'll definitely be sending family and friends here to buy a vehicle and I'll be coming back myself to buy a car again when the time comes!
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