Donley Ford of Shelby

Location :

249 Mansfield Ave, Shelby, OH 44875, USA
Added by Jopie, at 15 April 2016

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• Brandon Wise

  21 December 2017

  watch out they love to change the tires out on you after you buy a car from them when they gave my car there last once over they took off the matching set of new tires and put on an old set that didnt even match and when i brought it up they said it was like that when i test drove it so it came to my word against there word and they where not going to change them back so despite there nice buildings and fake up front nice easy going guys they are still just a dirty shady car dealership that will try all the tricks to screw you over

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• Guy Loucks

  10 October 2017

  They are a top notch place to have any car serviced I would and do take my Honda CRV there since I bought it from them.

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• T Miller

  04 October 2017

  About a year late to give my review, but my car was towed there for transmission issues - a 2012 Ford Focus. I was aware of a recall and bought that up. However, according to them the transmission issue was not under warranty. Paid over $700 for the repair. A week or less later I had the same exact issue and had to be towed. I had it towed there thinking maybe it was a faulty part or something.nope! It was the part that was recalled. And they charged me labor. Customer service wouldn't return my call. I will never buy a Ford again, but for all you happy Ford owners-don't service your vehicle here. Shady is an understatement.

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• Michael Christenson

  14 September 2017

  Great Team Of People Here, Josh W Great Car Salesman Helped us in the buying a car experience made us feel comfortable and answered all our questions very up front , The Car Detailer Mike C Did A Real Nice Job On Detailing The Car In And Out Looked Like A Different Car When He Was Done With It ! My Wife And I Our Very Happy With The Car Dealership And Will Definitely Buy Our Next Car Here ! Thank You

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• Aaron Kubasek

  29 August 2017

  The team at Donley Ford of Shelby works up great deals, and get's you in the right car at the right price! Service department also takes care of your vehicle after you've purchased. Great team - highly recommend.

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• Mike H

  15 August 2017

  I had my wife's Ford Escape in for service at Donley Ford of Shelby and the service department did an excellent job. The service manager (Mr. Chris Yocum) kept me up to date on my vehicles status and his service technicians had it completed within no time. I highly recommend Donley Ford of Shelby's service department for all of your vehicles service needs.

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• Sam Davis

  01 September 2016

  I've owned a number of Ford vehicles. And had them serviced at several dealerships. The service department at Donley Ford of Shelby is the best one I've experienced. They listen to you and respond accordingly. Glad that I found them.

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• John Hammon

  26 August 2016

  Was in the market for a Mustang GTfound one I wanted, had a quality trade in, also had some negative equity. Did get approved, but sales/finance either chose not to do their job or simply didn't care. You would think that they'd do whatever they could to get out from under a car that has been on their lot for 550 days now. Yes, you read that right 550 days as of today. I went to another dealer and got my GT.

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• Jim G

  24 August 2016

  I was looking online for a particular car. Donley had it so I called and talked to Aaron Sponsler. From the very start he was friendly, knowledgeable and a pleasure to talk to. When I came to see the car, it was outside ready to go. The numbers remained as discussed. He made me feel very comfortable as if we were already friends. Everything was explained to me so I wasn't sitting there wondering what was going on. There were a couple things he did that went above and beyond what I would have expected. Overall, I am very happy with Aaron and Donley. It was worth the 1.5 hour drive.

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• Terri Fox

  06 May 2016

  I really enjoyed the time and concern of Trey while I was looking at my options for trading my car when I started my comparison shopping. He gave me a lot of information and worked with us to find the car that would match what we would need. There was no
  high pressure selling. When we picked up the Escape he helped set up some features and explained the dashboard and answered our questions. Thank you for a great job.

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• Roma Oakley

  22 April 2016

  I really enjoyed working with Dan Reese and Aaron Sponsler. They were professional and super nice. Dan answered all of our questions regarding the van and demonstrated everything we needed to know. Aaron answered all of my questions on the financial end of our purchase and made sure that we received the lowest interest available. Thanks!
  
  Dan and Aaron both treated us like we were family and made sure that we were happy with our purchase of a silver 2016 Transit.
  
  Thanks guys for making sure our visit smooth and painless.

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