It was a very pleasant experience. I purchased a bed a desk and a kitchen set. The staff were very helpful, not pushy and I love the furniture.
I have been shopping at Nassau furniture for many many years now all my furniture is from there and I have no faults or complain customer service was alway great it’s a blessing to shop there !!! Especially customer service like donna !! I recommend friends they love Donna for the service that She give personality good attitude always laughing she will not let you leave without feeling satisfied with your purchase she try everything to work out the best way she can 👍👍👍👍👍👍
I had a great experience at Nassau Furn w Donna and found just what i wanted!!!
The staff was very nice and helpful. And also thumbs up for the delivery people. Definitely recommend to check them out
I purchased a bed and a Ashley living room set from this store, which was delivered on time good quality. Also the customer service was excellent, Donna and Allen helped me out very well. I would shop here again and I recommend this store to everyone.
I went to many furniture stores in the area of Nassau NY. This store had a really large selection and the staff was great. They helped me find the right piece and had it delivered within the time they promised. The price was even close to what I found online.Great store, really excellent staff..
Very poor customer service from Donna & Allen. You don't get a call to notify you of changes in delivery of your order, they can't keep to their commitments. They schedule deliveries without checking with the customer what time is convenient, after missing their deadline. Best part is when they don't tell you that the assembled furniture you purchased actually needs screws to connect it together, screws you need to purchase by the way. If you want to support a local business easier to go to Jay's on the next street over, better prices, better service.
Excellent people, great selection - I highly recommend anyone looking for furniture to go here over any other places, they really have the best furniture selection around!
I and my husband visited around 4-5 places to buy furniture for our apartment. But, finally we found this place on behalf of awesome google reviews. I really thankful to google as they introduced such a place where we can read reviews and can understand how happy customer are. And we are very happy to place order here. They also offered some discount. Thanks again!!!
I had such a positive customer experience several weeks ago. My housemate and I had recently moved from Australia and needed to furnish our apartment. Victor and Matt were extremely helpful, knowledgeable and ensured that we got the best price on all items purchased. I had visited several other stores prior and none of them even compared. I am so happy with the outcome, furniture looks great and delivery was prompt.
There are some good and not so good things I experienced with this furniture store. First, Allen the sales guy was very nice to my husband and I. They had a lot of nice choices and pretty good prices. Allen listened to what we were looking for and a price range and helped us pick out a beautiful bedroom set! Just what I wanted! Unfortunately, on the negative aspect, it took about a week before we heard anything from them about our delivery (I don't know if this is good or bad because I've never really dealt with delivery of furniture before. They spoke with my husband the evening before and said we'd be the first delivery at 7 am. The delivery guys didn't come until 8:15 am no one called to let us know they would be late or if there was a problem. I couldn't do a full check of our set because I was running late for work and when I came home, there were some scratches on the dresser. The delivery guys made a major mess in our bedroom and they left all the boxes on the side of our house. I called and spoke with Allen about the situation and he said he told us about them leaving the boxes on the side of the house. which he didn't! He never apologized for the guys running late, all he was concerned about was getting a good review. Then to top everything off, our headboard separated from the bed and when my husband went to check why. the holes for the screws didn't match up, it seemed as if the guy putting it together, lifted it to fit and it was never leveled. So we had to try and make it even so that it would tear/rip. So I started off happy but ended not so much, the delivery guys weren't too good MOSTLY the one putting the bed together and the non follow and lack of care when we followed up that was displayed was not good either. So, no I wouldn't use them again and I wouldn't recommend them to my family or friends.
Great place to find some fine and good quality furnitures. This place has friendly services and affordable, quality goods. We had a great experience purchasing dressers and got them last weekend. They are beautiful and well-made, we LOVE it! The delivery was also managed well, have nothing to complain! Will definitely go there again and highly recommend it!
I found Nassau online when I was looking for local places with discounted furniture. Their website shows that they have a good selection of furniture on display, so I wanted to check it out in person. I needed a couch, and although they have a lot of really nice high quality couches, I just needed a standard good couch. Joe helped me that day. We hit it off--what a great guy--and he was nice enough to waive the shipping charges. Overall, I was very happy with the quality and price in the end. Will be back.