First rate dealer, that takes great care of their customers. I'm very biased towards the dealership for several reasons, but the friendly and helpful staff keep it that way.
Took my bike in to fix oil that was leaking from unknown location. Mechanic claimed he took it for a test drive and didn't have a problem with it leaking oil. I picked the bike up, loaded it onto my truck and brought it home. 2 days later took it out for a drive and within 20 minutesoil leaking all over lower end of bike and back tire. Bike was just serviced by them 5 months ago.
2000 M750
Problem was misdiagnosed and not solved. Got the bike back and after 100 miles, the axle nuts were so loose I could turn by hand. They'd put on new tires but didn't torque the chain tensioner or axle nuts sufficiently.
If you get work done here, make sure to go over every thing yourself after you get the bike back.
Amazing customer service!! These guys go above and beyond for the sale and I was only buying a helmet. Shout out to Joe for staying late helping me find the right lid.
Ross, Joe and TJ are some of the nicest people to work with and they have the passion for what they do and it shows. Kudos to all at Moto Union. Thank you !
Moto Union is the best in the business. From service to customer relations. Thanks to all of you at Moto Union. I will never take my motorcycle needs anywhere else. Mv Agusta 675.
Moto Union is the best dealership I have been to thus far. Staff there is great and all seem to have a passion for the bikes the sell and service. This place is full of a bunch of racers, last time I was in there I spent 2 hours talking about racing and building SV650s, and saw the coolest aprillia racebike I have ever seen. I have come in for tires to be put on as well as getting a bearing off a triple tree and both times I was able to get that job done within 20 minutes of me dropping by. Furthermore, when I ask questions on how to fix problems on my Ducati myself, I have always been given great information on how to do so, what to look out for, what tools I need etc. Unfortunately I am now living in Chicago and have to deal with Chicago Motorcworks which sucks in comparison to Moto Union. Seriously, if you want anything done Ducati related its worth the 2 hour trip.
Just stopped in to check it out (wearing my Harley jacket). It was right around closing time on a Saturday. I was welcomed and we were told not to rush and they would stay as long as we wanted. Spoke with Ross and he never bashed Harley and was very knowledgeable on Harleys as well as the models in the showroom. I would highly recommend him.